[WXC/VFX] ADSL2+ speed down?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] ADSL2+ speed down?

1 | 2 | 3

30 posts

Geek

#268856 31-Oct-2009 18:41

1920x1080p: dilligaf - can you do those same speedtest.net test for during an evening? perhaps between 7pm and 8pm?

Its 5.40 PM, figured all the kids will be home and on the internet now, likewise mums and dads.
As Requested, incidentaly I am in Timaru (A Rural Area) Hope it helps

GoodSync

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

dilligaf

30 posts

Geek

#268860 31-Oct-2009 19:06

1920x1080p: dilligaf - can you do those same speedtest.net test for during an evening? perhaps between 7pm and 8pm?

Incidentaly, I am in Timaru (A so called Rural area)

1920x1080p

10 posts

Wannabe Geek

#268861 31-Oct-2009 19:14

Hi dilligaf.

Thanks for the speedtest results - needless to say I am very envious :)
Perhaps I should move to Timaru - definitely better net speeds than available in AKL from wxnz!

Cheers

dilligaf

30 posts

Geek

#268862 31-Oct-2009 19:20

1920x1080p: Hi dilligaf.

Thanks for the speedtest results - needless to say I am very envious :)
Perhaps I should move to Timaru - definitely better net speeds than available in AKL from wxnz!

Cheers

Your Welcome, Its not that I am in Timaru, its because I moved to Telecom from Xnet.

bryceknz

49 posts

Geek

#272127 11-Nov-2009 18:48

WOW, ADSL2+ is incredible!
I'm on Big Time, using one of those free wireless routers from Telecom (Thomson TG585v7).
I find the ping times a little worrying though....

1920x1080p

10 posts

Wannabe Geek

#272543 12-Nov-2009 22:26

Ok, after slowing to an almost crawl this evening, at around 2200 hours the internet seemed to spring to life! A quick speedtest indicates my old net speeds have returned!

Anyone from WxC care to comment on why this would be?

https://cdn.geekzone.co.nz/imagessubs/blog9d3655950823ba0b034211c83a78a337.jpg

Gordy7

1885 posts

Uber Geek

ID Verified

Lifetime subscriber

#272558 12-Nov-2009 22:53

Did notice good speed tonight around 6.30 or 7pm... about 9Mbps.

Over recent weeks is was down to about 0.5 to 0.9Mbps mid evening.

Did not record details tonight as I thought it was too good to be true.

Will check again tomorrow night and over the weekend.

Cheers

Gordy
On Marewa Exchange, Napier.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

Niel

3267 posts

Uber Geek

Trusted

#272588 13-Nov-2009 06:06

Gordy7, you might have noticed there was an international connectivity issue that affects XNet's provider (see other thread on International Issues). Either it went faster because traffic got rerouted through a different international connection, or it went faster because it was so slow that people gave up on surfing and you had all the bandwidth to yourself. Either way, hope it lasts a while.

You can never have enough Volvos!

1920x1080p

10 posts

Wannabe Geek

#272853 13-Nov-2009 20:49

I think either or both of Niels reasoning for the net speed up last night is correct. Tonight's net speed is back to the usual - 2Mbps down.

Glendowie (or St Heliers?) exchange.

(Is there somewhere on the net I can find out which exchange I am connected to?)

Gordy7

1885 posts

Uber Geek

ID Verified

Lifetime subscriber

#272883 13-Nov-2009 21:36

Yup, too good to be true last night.

Back to 1Mbps at 9.30pm

Gordy

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

grudge

266 posts

Ultimate Geek

#272893 13-Nov-2009 21:58

1920x1080p: I think either or both of Niels reasoning for the net speed up last night is correct. Tonight's net speed is back to the usual - 2Mbps down.

Glendowie (or St Heliers?) exchange.

(Is there somewhere on the net I can find out which exchange I am connected to?)

This should show you if you type your address in

http://www.telecomwholesale.co.nz/maps

Rono

7 posts

Wannabe Geek

#273048 14-Nov-2009 17:42

I have been with Xnet for the past few years. They
were great to begin with, but it would appear that as they have signed up more
customers & the demand on their available bandwidth has increased, their
service has deteriorated accordingly. I have my phone with them as well, VFX,
& of late there have been a number of occasions when the service went down,
leaving one with no phone. But my main gripe is regarding the absolutely
terrible lack of speed that I am experiencing on broadband. I believe
that the exchange to which I am connected has been upgraded to ADSL2+ & for
a time, a while ago, I was experiencing downloads in the vicinity of about
10Mbs with which I was very satisfied. This, however has been consistently
deteriorating until now during busy periods 6pm to about midnight, the best
speed that I experience is in the vicinity of 0.31 - 0.53 Mb/s. Today, Saturday
afternoon at 3.12.pm my maximum download speed was 0.29Mb/s & upload 0.14
Mb/s.

I have complained on a number of occasions to them & have been given the
excuse that Telecom is to blame for one reason or another. However, I stand to
correction, but it appears to me to be a simple matter of having too many
people logging on to use their limited bandwidth, resulting in Xnet having to
throttle back the speeds for all, in order to enable everyone logged on to
receive at least some bandwidth. Surely the solution would be for them to
purchase additional bandwidth from some wholesale supplier.

Anyway, as inconvenient as it is, I shall take my business to another ISP. Why
should I pay good money & then have to tolerate this terribly ineffectual
service any longer.

BreytenVT

20 posts

Geek

#273109 14-Nov-2009 22:55

Rono:

I have been with Xnet for the past few years. They
were great to begin with, but it would appear that as they have signed up more
customers & the demand on their available bandwidth has increased, their
service has deteriorated accordingly. I have my phone with them as well, VFX,
& of late there have been a number of occasions when the service went down,
leaving one with no phone. But my main gripe is regarding the absolutely
terrible lack of speed that I am experiencing on broadband. I believe
that the exchange to which I am connected has been upgraded to ADSL2+ & for
a time, a while ago, I was experiencing downloads in the vicinity of about
10Mbs with which I was very satisfied. This, however has been consistently
deteriorating until now during busy periods 6pm to about midnight, the best
speed that I experience is in the vicinity of 0.31 - 0.53 Mb/s. Today, Saturday
afternoon at 3.12.pm my maximum download speed was 0.29Mb/s & upload 0.14
Mb/s.

I have complained on a number of occasions to them & have been given the
excuse that Telecom is to blame for one reason or another. However, I stand to
correction, but it appears to me to be a simple matter of having too many
people logging on to use their limited bandwidth, resulting in Xnet having to
throttle back the speeds for all, in order to enable everyone logged on to
receive at least some bandwidth. Surely the solution would be for them to
purchase additional bandwidth from some wholesale supplier.

Anyway, as inconvenient as it is, I shall take my business to another ISP. Why
should I pay good money & then have to tolerate this terribly ineffectual
service any longer.

Exactly the same problem at my end! 2 of my xnet friends (which I introduced to XNet) have moved else where due to bad service and I will be moving next week as well. I'm not asking for much... at this stage I would be happy with 2mb/s consistant downloads, but for the last couple of days it has dropped down to 0.24mb/s. I'm tempted to ask for a refund... but we both know that that will never happen as XNet will not take ownership/responsibility for this problem as it's way easier to sit back and blame Telecom...

Come on mr XNet... Be more transparent... I would like to know the following in detail:
1. Admit there is a problem!
2. Tell us what the problem is
3. tell us what you are doing about it
4. How long it might take to resolve

nzwogboy

93 posts

Master Geek

#274338 18-Nov-2009 22:06

I have been on the xnet fusion plan for approx 1.5 years now and always had download speeds around the 10Mbps now like the rest of you they are down to approx 1Mbps. Is the only alternative to get these higher speeds back to go to telecom? What about Orcon, what are their speeds like?

1920x1080p

10 posts

Wannabe Geek

#274343 18-Nov-2009 22:20

Perhaps the commerce commission should make it law that ISP's have to publish speedtest.net type statistics for all areas they service (on either a suburb or exchange basis) for 3 samples a day midnight, morning and evening.

The big unknown with making a move is that there is no guarantee of better performance from the ISP you move to. For the case of ISP's who just resell Telecom's bitstream service - you have to think that Telecom's customers are receiving better performance than the customers of the ISP's who resell. Perhaps service/performance levels are best from the ISP's who actually have their own network and are not reselling Telecom's?

Another slow night connected to Xnet - 2Mbps download at the most.

1 | 2 | 3