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19282 posts

Uber Geek
Inactive user


  #260669 2-Oct-2009 19:27
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dawnraid:
billgates:
dawnraid: yep, I had one sent at approx 5.45pm on sat to me, recieved monday morning 3.20am (nice wake up call). Telecom / Vodacon needs to get there S*** sorted.


read FUG. It's Vodafone.





Ok you internets police.



Every site you visit has T&Cs / Rules / Guidelines

Not our fault you can not understand them and you have a problem with that

John

135 posts

Master Geek


  #260679 2-Oct-2009 20:06
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Sorry John, what I actually meant was I've given on texting telecom users as their reply is so delayed. They have no problems receiving my texts, so it does look like a telecom issue.

 
 
 
 


19282 posts

Uber Geek
Inactive user


  #260680 2-Oct-2009 20:09
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DrNut: Sorry John, what I actually meant was I've given on texting telecom users as their reply is so delayed. They have no problems receiving my texts, so it does look like a telecom issue.


No problem Telecom might have upgrades going on as well which might cause delays

John

135 posts

Master Geek


  #260684 2-Oct-2009 20:14
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Yep it does happen and its not the end of the world. Shouldn't last too long

33 posts

Geek


  #260705 2-Oct-2009 22:16
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any advice when problem will be sorted

403 posts

Ultimate Geek

Trusted
Trustpower

  #260710 2-Oct-2009 22:45
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I only just got texts from Saturday asking about if people had called and was spanned by old facebook and Twitter texts from last Sunday tahr I never got!




Any comments made are my personal views and does not represent those of my employer


187 posts

Master Geek


  #260718 2-Oct-2009 23:21
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johnr: Yes and I can %100 confirm this is not a Vodafone issue

The SMS from Telecom are getting delivered to the Vodafone subscriber as soon as they reach the Vodafone SMSR

SMS Vodafone NZ to Vodafone NZ subscribers are not delayed



Funny - Maybe you should tell your CSR's that as well.. Call to the helpdesk at 10am yeasterday and was told it was a Vodafone issue that has now been esculated and should be resolved in the next couple of hours..

Don't you just hate that lol


 
 
 
 


1705 posts

Uber Geek

Trusted

  #260720 2-Oct-2009 23:26
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funny thing happened today in this regard... (me on Voda, other person on Telecom)

11:52am - I send text to X
11:56am - I receive part 1 of 2 part text message from X
12:15pm - I send response to part 1 of message from X
12:58pm - I receive reply to previous message from X
1:33pm - I receive part 2 of text message where first part arrived 1 hour 40ish mins earlier from X

quite odd really.

19282 posts

Uber Geek
Inactive user


  #261064 5-Oct-2009 08:48
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Telecom customers need to be logging jobs with Telecom NZ if the issue is still on going

John

327 posts

Ultimate Geek

Trusted
Spark NZ

  #261614 6-Oct-2009 12:02
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Yes please log a fault, I haven't seen any further reports of the issue.  The issue was releated to some work done on the SMSC and a couple of events on both networks.  This has since been resolved.  Please also PM me if you are still affected I will take a look into the issue.



79 posts

Master Geek


  #264035 15-Oct-2009 09:31
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Maybe there are still issues? My daughter is on Telecom XT; I'm on Vodafone. Yesterday morning I texted her and got no response until...

Sent: Oct 14, 2009 9:00 PM
"Hey dad jus got ur msg. My fne hasnt receivd msgs al day then i got 12 at once, wat a pain!"

By the way, I only sent her 1 of the 12 messages.

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