Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 42387 3-Oct-2009 19:49
Send private message

Does anyone know why data and e-mail roaming on Swisscom is unavailable at Zurich airport?  I have asked Vodafone NZ but received no reply.  I recall this happening at one other international airport but at Zurich it was irritating as I had business attachments to send.  Voicemail worked. Airport staff could not answer the question.  Is it a security issue?  Do other airports do this and is the public notified?

Thanks.

Roamed

Create new topic
3301 posts

Uber Geek
+1 received by user: 627


  Reply # 260867 3-Oct-2009 20:02
Send private message

Remember when you're roaming you're not actually on Vodafone's network, they're sort of "reselling" another company's connection. You would be better to ask Swisscom, as Vodafone NZ may not know what's going on.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 260868 3-Oct-2009 20:23
Send private message

Email is data they are the same thing

What error message are you getting?
Can you connect?
Make sure you are using the www.vodafone.net.nz APN

I am not sure why you would ask airport staff it would have nothing to do with them and what do you mean voice mail worked?

Try a manual network selection to another carrier and then back to swisscom

John

 
 
 
 




3 posts

Wannabe Geek


  Reply # 261009 4-Oct-2009 18:44
Send private message

Thanks.  The RAS error code was 619 on both the modem simcard and PDA simcard.  I tried/checked all the solutions John suggested.  For voicemail, read it that voice calls and messages continued to function. 

The airport had a deal going with Sunrise and were giving out free 30-minute internet access passes; that why I asked them if access to other providers was affected.

Good idea - I'll try to e-mail Swisscom.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 261013 4-Oct-2009 19:23
Send private message

Voice and SMS use different parts of the network elements so really chalk and cheese

You are a Vodafone NZ customer so the query should go through VFNZ not swisscom as you are not a swisscom customer,

Fault checking needs to be actioned when issue is happening very difficult after the fact

John

3301 posts

Uber Geek
+1 received by user: 627


  Reply # 261014 4-Oct-2009 19:27
Send private message

Fault checking needs to be actioned when issue is happening very difficult after the fact

^^ this. Couldn't agree more.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 261017 4-Oct-2009 19:28
Send private message

Really important thing is the APN www.vodafone.net.nz is set in the devices



3 posts

Wannabe Geek


  Reply # 261038 4-Oct-2009 22:51
Send private message

Just to say that I did phone Vodafone at the time (i.e. from Zurich).  They couldn't help.  It doesn't seem that anyone can, but I'm pleased there's nothing more I could have done.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 261057 5-Oct-2009 07:37
Send private message

Do you have a job number from when you called?

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31


Active wholesale as Chorus tackles wireless challenge
Posted 3-Nov-2017 10:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.