[TelstraClear] Good one TelstraClear: looking after customers

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Good one TelstraClear: looking after customers

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Aaroona

3130 posts

Uber Geek

#268613 30-Oct-2009 16:08

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Ragnor: Playing devils advocate here...

Wouldn't you rather they got rid of the cost overhead of having people do those calls and put the saving into reducing their pricing?

People on the wrong plan could harden up and take personal responsibility for knowing how much they use and whether they are on the best plan for their usage.

Im with you on this one.

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olof

154 posts

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One NZ

#268624 30-Oct-2009 16:52

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MackinNZ: Pity TelstraClear can't supply a good, reliable business ADSL service that isn't plagued with intermittent outages. Then good service like is mentiond here would mean more.

MackinNZ: I work for TelstraClear. We would be very interested in hearing from in regard to the issues you have had. We strive to provide an excellent business xDSL service. If this has not happened, we really want to know, so that we can fix any problems.

Thanks,

--Olof

Olof Olsson - my views are my own.

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