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294 posts

Ultimate Geek


  Reply # 20731 29-Sep-2005 13:12
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Grr.... 3G... I'm at the University, and sometimes, after it popped to a 2G signal and back to a 3G, the 3G remains on "no bar"... Ie, no signal..... I often have to "trigger" a signal re-connection by sending a text msg, otherwise, no one can call me / send me msgs... *Sigh*...

And I suspect I'm overcharged as well. How can I find out if I'm on prepay???

19282 posts

Uber Geek
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  Reply # 20733 29-Sep-2005 15:10
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jesseycy use MYA manage your Acc on the vodafone.co.nz site as mentioned earlier!

 
 
 
 


30 posts

Geek
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  Reply # 20734 29-Sep-2005 15:15
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I often get dropped 3G signal too, its not the handset.

437 posts

Ultimate Geek
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  Reply # 20735 29-Sep-2005 16:11
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how do you know its not the handset

As per previous post call Vodafone and lodge a job. State location date and time and what sort of handset you have etc.

It can then be investagated




"The only way to learn some- thing is to do it"

30 posts

Geek
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  Reply # 20736 29-Sep-2005 16:13
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I am on my second Sony Ericsson V800 handset, (NZ NEW) so its not the handset...

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Ultimate Geek
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  Reply # 20739 29-Sep-2005 16:34
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Call Vodafone and raise a job as per above post.

I think it would be a good idea to allways state your handset type in your posts.

Then would be easier to see which handsets are having the most issues.

Dont forget the handset is just plastic and metal its the firware running on the device that matters and how this software version interacts with the network.

These forums are full of info where the software has to be upgraded and where there are issues between the software and the network are not talking to each other.

I have read where a Nokia is say ok and say a Sony Ericsson gets a different experance or vice versa (I dont want to start a handset flame here.)

Lets us know what happens after you get feedback from Vodafone.





"The only way to learn some- thing is to do it"

109 posts

Master Geek


  Reply # 20783 30-Sep-2005 10:30

Some news you might have a look:

I just spoke with a guy who is doing some serious phone tests here for Vodafone and they said: It's NOT the network!

They told the SE 3G phone have a serious issue with the network, the firmware is not stable yet. Hopefully Sony engineers will solve it soon.

So if you are experiencing bad RF performance from your mobile, try to compare it with another brand. Put two different manufacturer's phones together and check if both are having network problems.

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Geek
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  Reply # 20784 30-Sep-2005 10:35
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Well this really annoys me now, why bloody release a phone when its not stable.

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Reply # 20788 30-Sep-2005 10:54
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Well tonynz do you think they would of released the phone if they had known!! Like DUH !!!! and Mahuhu where are you getting your INFO from?

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Geek
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  Reply # 20790 30-Sep-2005 10:57
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I think that's what testing is all about... it took me the whole 2 days in Auckland CBD/Ponsonby to spot the error

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  Reply # 20791 30-Sep-2005 10:59
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Most issues are not discovered until later on its a fact of life have a look at the IPODs and many other electronic goods out there!

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Reply # 20792 30-Sep-2005 11:03
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but you are right tonynz when I go into the CBD with my V800 the 3G coverage goes to zero bars and when I do anything with the handset the coverage pops up and then goes but down to nothing quickly after. The best way to test this would be by putting your SIM into another 3G handset and see what happen while in the CBD!

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Geek
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  Reply # 20794 30-Sep-2005 11:07
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Wish I had chose the the Nokia 3g... hope they fix the v800 soon,

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  Reply # 20797 30-Sep-2005 11:12
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If it's really an issue for you (why can't you just turn off 3G until you need it?) then you can probably get the phone replaced with another under the consumer guarantees act.

Personally I think you're making a mountain out of a molehill!




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109 posts

Master Geek


  Reply # 20799 30-Sep-2005 11:17

johnr: Well tonynz do you think they would of released the phone if they had known!! Like DUH !!!! and Mahuhu where are you getting your INFO from?


Trust me it came from the right people. They are testing every 3G phone what you can buy here. The investigation is ongoing so look for firmware upgrades soon..

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