Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
38 posts

Geek

Trusted

  Reply # 280043 7-Dec-2009 16:49
Send private message

So you may have seen on Twitter, our 1GB product didn't pass through testing very well (balance reporting didn't work).

So many apologies, but all customers get to keep 3GB until we can fix the issues and look to launch sometime in the new year (probably Feb).

Hamish

Ham

462 posts

Ultimate Geek
+1 received by user: 13


  Reply # 280061 7-Dec-2009 17:34
Send private message

I wish Vodafone would put this sort of info on their website or text me about this sort of stuff. Some of us don't use twitter and it seems unprofessional to have to get this information from a 3rd party website from a reasonably new poster.

Can anyone else confirm this before I use too much data?


Edit: Just found this info buried in the forums on the Vodafone site so I guess it is true, still... a text would have been nice.

 
 
 
 


495 posts

Ultimate Geek
+1 received by user: 79

Trusted

  Reply # 280064 7-Dec-2009 17:49
Send private message

Ham: I wish Vodafone would put this sort of info on their website or text me about this sort of stuff. Some of us don't use twitter and it seems unprofessional to have to get this information from a 3rd party website from a reasonably new poster.

Can anyone else confirm this before I use too much data?

Edit: Just found this info buried in the forums on the Vodafone site so I guess it is true, still... a text would have been nice.


A txt would have been great : )

I would say the extension is true as it is on Vodafone's official Twitter page.

Vodafone will get my custom for at least another two months now : )

Ham

462 posts

Ultimate Geek
+1 received by user: 13


  Reply # 280066 7-Dec-2009 17:51
Send private message

dacraka:Vodafone will get my custom for at least another two months now : )



+1

38 posts

Geek

Trusted

  Reply # 280069 7-Dec-2009 17:59
Send private message

Ham,

Our non-twitter and non-geekzone customers will naturally receive a text prior to the 10 December date, and we are also in the process of updating the web pages asap.

This was simply a courtesy message on this forum so that geekzoners get to hear as quickly as possible. I felt it was highly relevant to this thread. I trusted that the geekzone community would understand that a twitter/forum post can happen much more quickly than an update to a commercial web site, or a text to many tens of thousands of iPhone users.

Are you suggesting we stop using geekzone to augment our communications? It would certainly save me some time!

Hamish Sansom
Head of Mobile Data
Vodafone NZ

Ham

462 posts

Ultimate Geek
+1 received by user: 13


  Reply # 280075 7-Dec-2009 18:18
Send private message

As a courtesy it's great, and I appreciated it! However in the past it has been the only way that I have come across that it was being extended. (as I said before, I don't use twitter)



Our non-twitter and non-geekzone customers will naturally receive a text prior to the 10 December date,





I mustn't have made the mailing list last time, I'm not holding my breath this time



Anyway, I see you've updated your profile now and thanks for the heads up. And thanks Vodafone for the data!









38 posts

Geek

Trusted

  Reply # 280077 7-Dec-2009 18:24
Send private message

Hmmm, I'll investigate what could have happened to your text.

I was told we had texted all customers on iPhone & Smart plans last time, and it's planned for this time also. Sometime our contact rules get in the way (can't text more than x times per quarter), so maybe it was that.

Hamish

86 posts

Master Geek


  Reply # 280081 7-Dec-2009 18:38
Send private message

+1 for never getting a txt regarding 3GB extensions or extension end date. Luckily I'm a geekzoner!

1528 posts

Uber Geek

Trusted

  Reply # 280104 7-Dec-2009 19:31
Send private message

sansom: Ham,

Our non-twitter and non-geekzone customers will naturally receive a text prior to the 10 December date, and we are also in the process of updating the web pages asap.

This was simply a courtesy message on this forum so that geekzoners get to hear as quickly as possible. I felt it was highly relevant to this thread. I trusted that the geekzone community would understand that a twitter/forum post can happen much more quickly than an update to a commercial web site, or a text to many tens of thousands of iPhone users.

Are you suggesting we stop using geekzone to augment our communications? It would certainly save me some time!

Hamish Sansom
Head of Mobile Data
Vodafone NZ



No one is suggesting that.

A point that is possibly being made, is that many people will not know that you work for Vodafone, hence just look at your limited post count and think your a newbie passing on information in an unofficial capacity...

May I suggest you ask Freitasm for an official Vodafone badge for your Geekzone profile, so people can recognize immediately you work for Vodafone and speak in an official capacity and/or a level of legitimacy.




HTPC: Silverstone LC16M | abit IP35 Pro | Intel Quad Q9400 2.5GHz | Corsair 520HX | Samsung SH-S203D DVD Writer | NVIDIA GeForce GT 240 512MB RAM | 2 x 750GB Western Digital Caviar GP HDD | 4GB DDR800 RAM | D-Link DWA-547 Rangebooster N 650 Desktop | Blackgold BGT3540 | Microsoft Remote Control & Remote Keyboard for Windows Media Center | Windows 7 64bit

Mobile: Nokia N97, Nokia N900, Samsung Galaxy S, HTC EVO 3D, iPhone 4S, Samsung Galaxy S III (current)

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 280105 7-Dec-2009 19:38
Send private message

euanandrews:
sansom: Ham,

Our non-twitter and non-geekzone customers will naturally receive a text prior to the 10 December date, and we are also in the process of updating the web pages asap.

This was simply a courtesy message on this forum so that geekzoners get to hear as quickly as possible. I felt it was highly relevant to this thread. I trusted that the geekzone community would understand that a twitter/forum post can happen much more quickly than an update to a commercial web site, or a text to many tens of thousands of iPhone users.

Are you suggesting we stop using geekzone to augment our communications? It would certainly save me some time!

Hamish Sansom
Head of Mobile Data
Vodafone NZ



No one is suggesting that.

A point that is possibly being made, is that many people will not know that you work for Vodafone, hence just look at your limited post count and think your a newbie passing on information in an unofficial capacity...

May I suggest you ask Freitasm for an official Vodafone badge for your Geekzone profile, so people can recognize immediately you work for Vodafone and speak in an official capacity and/or a level of legitimacy.


I have contacted mf about getting the vodafone trusted put on for Hamish

John

1528 posts

Uber Geek

Trusted

  Reply # 280108 7-Dec-2009 19:47
Send private message

Excellent move John




HTPC: Silverstone LC16M | abit IP35 Pro | Intel Quad Q9400 2.5GHz | Corsair 520HX | Samsung SH-S203D DVD Writer | NVIDIA GeForce GT 240 512MB RAM | 2 x 750GB Western Digital Caviar GP HDD | 4GB DDR800 RAM | D-Link DWA-547 Rangebooster N 650 Desktop | Blackgold BGT3540 | Microsoft Remote Control & Remote Keyboard for Windows Media Center | Windows 7 64bit

Mobile: Nokia N97, Nokia N900, Samsung Galaxy S, HTC EVO 3D, iPhone 4S, Samsung Galaxy S III (current)

3001 posts

Uber Geek

Trusted

  Reply # 280138 7-Dec-2009 21:00
Send private message

I agree it's slightly on the pricey side but they have to protect other core parts of heir business and network investments.

If the price were say $29.95, it would start to eat into the wireline market (1GB costs approx $40 plus the cost of a landline ($80 total) leaving people $50 to spend on mobile calls and probably enough for many to dump the landline altogether.

Also you have network loading to take into account, if all customers had huge data plans on the cheap, the network performance would degrade for each use.

Hamish, can you confirm if the MMS is VF-VF or to all NZ networks?

495 posts

Ultimate Geek
+1 received by user: 79

Trusted

  Reply # 280177 7-Dec-2009 22:22
Send private message

sansom: Ham,

Our non-twitter and non-geekzone customers will naturally receive a text prior to the 10 December date, and we are also in the process of updating the web pages asap.

This was simply a courtesy message on this forum so that geekzoners get to hear as quickly as possible. I felt it was highly relevant to this thread. I trusted that the geekzone community would understand that a twitter/forum post can happen much more quickly than an update to a commercial web site, or a text to many tens of thousands of iPhone users.

Are you suggesting we stop using geekzone to augment our communications? It would certainly save me some time!

Hamish Sansom
Head of Mobile Data
Vodafone NZ


Yea, just to let you know we do appreciate the heads up, keep it up : )
I actually never got a txt any time the deal was extended in the past actually as well. I wonder if anyone did?

1827 posts

Uber Geek
+1 received by user: 18

Trusted

  Reply # 280181 7-Dec-2009 22:28
Send private message

paradoxsm: I agree it's slightly on the pricey side but they have to protect other core parts of heir business and network investments.

If the price were say $29.95, it would start to eat into the wireline market (1GB costs approx $40 plus the cost of a landline ($80 total) leaving people $50 to spend on mobile calls and probably enough for many to dump the landline altogether.

Also you have network loading to take into account, if all customers had huge data plans on the cheap, the network performance would degrade for each use.

Hamish, can you confirm if the MMS is VF-VF or to all NZ networks?


What are you talking about? Vodafone have very little "wireline" network to protect. Telecom are the ones that would be worried about that.

38 posts

Geek

Trusted

  Reply # 280193 7-Dec-2009 23:16
Send private message

paradoxsm the 1000 MMS are to any NZ mobile.




Hamish

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55


Fact-checking Southern Cross Next cable is fastest to USA
Posted 17-Aug-2017 13:57


Thurrott says Microsoft Surface is dead last for reliability
Posted 16-Aug-2017 15:19


LibreOffice 5.4 works better with Microsoft Office files
Posted 16-Aug-2017 13:32


Certus launches Cognition
Posted 14-Aug-2017 09:31


Spark adds Cambridge, Turangi to 4.5G network
Posted 10-Aug-2017 17:55


REANNZ network to receive ongoing Government funding through to 2024
Posted 10-Aug-2017 16:05


Chorus backhaul starts with 2degrees
Posted 10-Aug-2017 15:49


New Zealanders cool on data analytics catching benefit fraud
Posted 10-Aug-2017 09:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.