Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2461 posts

Uber Geek
+1 received by user: 297

Trusted

Topic # 52572 4-Dec-2009 20:22
Send private message

On Mum's PDQ dsl connection, appears their DNS server or something in the works has gone down...had to pull out the vodem.
Connected to Matamata exchange, anyone else's not working? tried ringing the helpdesk but got the "everyone is on a call" msg then cut off.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Go Hawks!
759 posts

Ultimate Geek
+1 received by user: 24

Trusted
Subscriber

  Reply # 279418 4-Dec-2009 20:28
Send private message

Can't help you out with whether it's a local issue or not (I'm not in Matamata ;-)) - however the network status page shows all good to go: http://networkstatus.telstraclear.co.nz/

Are you using the paradise nameservers or the clear net name servers?

Can you login and check the status of the modem to ensure your DSL connection is fine?



2461 posts

Uber Geek
+1 received by user: 297

Trusted

  Reply # 279420 4-Dec-2009 20:38
Send private message

Router working fine, can access its webpage fine
On Clear Net's DNS, tried switching to open dns but didn't work...tried a tracert to it but hop 2 onwards failed

 
 
 
 




2461 posts

Uber Geek
+1 received by user: 297

Trusted

  Reply # 279424 4-Dec-2009 20:50
Send private message

Lol when I try to ring TelstraClear now all I get is a "this mailbox is full" message

5766 posts

Uber Geek
+1 received by user: 818

Trusted
Subscriber

  Reply # 279425 4-Dec-2009 21:06
Send private message

Not working here in Whakatane either. It's been out for an hour now.



2461 posts

Uber Geek
+1 received by user: 297

Trusted

  Reply # 279428 4-Dec-2009 21:16
Send private message

Their service status hasn't been updated since September either....

13 posts

Geek


  Reply # 279432 4-Dec-2009 21:57
Send private message

Down in Tauranga. Tried multiple DNS servers to no avail.

Router is synced properly but still no connectivity.

81 posts

Master Geek
+1 received by user: 3


  Reply # 279442 4-Dec-2009 22:11
Send private message

Having problems in wellington to, Cant even ping an ip address so its not a dns issue. There service status has been changed to major problems nationwide,

378 posts

Ultimate Geek
+1 received by user: 76

Subscriber

  Reply # 279456 4-Dec-2009 22:54
Send private message

I have three customers on TelstraClear in Auckland CBD and I can't connect to any of them. The monitoring system I have on the servers indicates they have been offline for about 3 hours.


1006 posts

Uber Geek
+1 received by user: 55


  Reply # 279482 5-Dec-2009 05:50
Send private message

Was down for me too last night in Hamilton, Seems to be up and running again now though.

5766 posts

Uber Geek
+1 received by user: 818

Trusted
Subscriber

  Reply # 279494 5-Dec-2009 08:46
Send private message

Working here in Whakatane again too; I had to resynch but it's OK now.

BDFL - Memuneh
58742 posts

Uber Geek
+1 received by user: 10138

Administrator
Trusted
Geekzone
Subscriber

  Reply # 279499 5-Dec-2009 09:35
Send private message

It frustates me as a TCL customer how they give so little attention to things tha could make their customers' lives easier, such as updating a status page accordingly.

It looks like TCL operates in a "if we don't disclose then it is all working 100%" mode.





8019 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 279780 6-Dec-2009 19:23
Send private message

Every ISP in NZ is like that... it's nuts.

93 posts

Master Geek

Trusted

Reply # 281608 11-Dec-2009 18:13
Send private message

freitasm: It frustates me as a TCL customer how they give so little attention to things tha could make their customers' lives easier, such as updating a status page accordingly.

It looks like TCL operates in a "if we don't disclose then it is all working 100%" mode.


Not quite accurate, before an outage can be posted they have to isolate what it is, where it is & who it's impacting

Imagine the nework status page saying "we have a problem but we don't know what it is, where it is or who it's affecting yet please check again later".




Any opinions expressed on Geekzone are my own and not those of my employer.

BDFL - Memuneh
58742 posts

Uber Geek
+1 received by user: 10138

Administrator
Trusted
Geekzone
Subscriber

  Reply # 281614 11-Dec-2009 18:20
Send private message

and when they find the root cause, it is isolated, fixed and they don't disclose anyway...




Go Hawks!
759 posts

Ultimate Geek
+1 received by user: 24

Trusted
Subscriber

  Reply # 281616 11-Dec-2009 18:44
Send private message

ralphski: Not quite accurate, before an outage can be posted they have to isolate what it is, where it is & who it's impacting

Imagine the nework status page saying "we have a problem but we don't know what it is, where it is or who it's affecting yet please check again later".



Isn't that normally why the status pages are updated to say something along the lines of "Service x is currently unavailable and technicians are working to resolve the issue"?

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.