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379 posts

Ultimate Geek
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Topic # 55649 7-Jan-2010 12:20
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Anyone experiencing problems with calls from VFX to 2talk numbers? I notice a specific problem to numbers in the 028 25XX XXXX series.

[Edit: specifically, an announcement that the number is not in service.]


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2337 posts

Uber Geek
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  Reply # 287763 7-Jan-2010 13:02
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DrCheese: I presume you have reported the problem to VFX and they have not found any problem and then this is the reason why you have posted your problem here?

379 posts

Ultimate Geek
+1 received by user: 30


  Reply # 287766 7-Jan-2010 13:10
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I've reported this to VFX, before posting, like the responsible chap I am. I'd like to find out whether this is a problem only with me or a more systemic problem with 2talk numbers. Just for interest. I'm sure the VFX folks will get around to dealing with this if it's more widespread than just me.

I assume you are a VFX customer. I'll send you my number and would appreciate you calling it as a test. No need to wait beyond the first ring tone to incur an expense if I pick up the phone. If you get the "this number is not in service" message, please let me know.



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Biddle Corp
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  Reply # 287784 7-Jan-2010 14:18
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I can confirm I get the problem also. I actually signed up for an additional 028 number a few days ago that I had never used which is in that same range.

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Uber Geek
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  Reply # 289136 12-Jan-2010 07:21
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Issue should now be resolved

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


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