Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




560 posts

Ultimate Geek
+1 received by user: 80

Trusted

Topic # 57936 1-Mar-2010 15:09
Send private message

Vodafone and other companies has the right to change contracts and prices as long as they give notice but what happens if you don't agree with the contract or the price rise???
If you are on a fixed contract then your stuffed or can you get out of the contract???

A very silly example but could happen, Vodafone puts a promotion out, $10 a month for home phone line and broadband, contract is for 12 months.  They get 10,000 customers to sign up, the very next month they put the monthly cost up to $50 a month and make changes in the contract.  

What rights does the customer have???? 

Create new topic
149 posts

Master Geek


  Reply # 303336 1-Mar-2010 16:22
Send private message

It should all read in the T's and C's, basically if they advertise this deal, and in the advertising they give the impression that this deal will run for 12 months (i.e. they won't change the price) if they go ahead and change it the Commerce Commission could get involved.  But they would probably just get told to pull the advertising and pay a fine, possibly some compensation.

However; if you signed up to this and the T's and C's state Voda (or whoever) can change the price at will, then guess what, your bad ... you signed up to a contract that say they can change the price at will ...


6433 posts

Uber Geek
+1 received by user: 1570


  Reply # 303411 1-Mar-2010 18:28
Send private message

generally they can change the price as long as it doesn't have a 'material' impact on the contract (or if it is advantageous to you).

e.g. if you sign up for a plan that is $50/month and they change the price to $51 then I think that is ok(as long as they give you notice of course), but if they change it to $60 then that probably won't fly.

 
 
 
 




560 posts

Ultimate Geek
+1 received by user: 80

Trusted

  Reply # 303459 1-Mar-2010 21:20
Send private message

What about the terms and conditions?
The reason i started this topic is that i was informed that the T&C's for homeline and broadband are changing on the 1st of march, they haven't just changed a few words, they have changed the whole lot.
Have a look at the difference between the two T&C's on their website

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.