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55 posts

Master Geek


  Reply # 336711 31-May-2010 18:07
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o ok freitasm thanks for the info,

is this still broken-ish, cause im still having no luck with it

487 posts

Ultimate Geek
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  Reply # 336713 31-May-2010 18:10
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still bung for me.



Doesn't know what he doin
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  Reply # 336723 31-May-2010 18:41
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MorayDeath: o ok freitasm thanks for the info,


is this still broken-ish, cause im still having no luck with it


 

3 of my mates on Vodafone still have FB texting and updates. Lucky sods. It's so demeaning spending ages waiting for facebook to load when i have 1 bar of 2g at school D:. haha.




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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  Reply # 336734 31-May-2010 19:16
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This is 100% out of Vodafone NZ hands we have provided everything to Facebook about the SMS issue a long time ago

John

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  Reply # 336749 31-May-2010 19:55
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thinair: I sent an email to Vodafone yesterday regarding this issue.. here's their reply.

Dear Adam

Thank you for your website enquiry.

I can confirm that we currently have an issue with Facebook and customers not being able to subscribe using the text service. Our technicians are aware of this issue and are working on getting this resolved however we currently do not have a time frame as to when this issue will be resolved.

In the meantime you can access Facebook on your mobile. To do this you simply freeTXT 'FACEBOOK' to 5483 (on their Vodafone live! capable mobile, access it through Vlive! or go to http://m.facebook.com on your mobile web browser. Please note standard data rates apply to use internet on your mobile.

Kind regards

Enrico
Email Specialist | Vodafone NZ | www.vodafone.co.nz/help


Hi Thinair

Please email facebook and even link to this thread on Geekzone!

Thanks John

55 posts

Master Geek


Reply # 337758 3-Jun-2010 12:46
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still no luck... has anyone figured out how to fix this?

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  Reply # 337774 3-Jun-2010 13:06
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MorayDeath: still no luck... has anyone figured out?how to fix this?


Ask Facebook they are the only ones that can resolve this issue

55 posts

Master Geek


  Reply # 337928 3-Jun-2010 16:48
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johnr: 

Ask Facebook they are the only ones that can resolve this issue


wouldnt be so bad if the facebook team had a better system for contacting them 

i tryed to and all i got was a email that said this


"Q: I'm having trouble verifying my account.
A: Please try requesting a few more codes if you have not yet received a code to verify your account. If you receive an error message that you have reached the code limit, please wait a couple of days before trying to verify with your mobile phone again. To verify your account with your mobile phone, request codes at the following page:

https://register.facebook.com/confirmphone.php 

If you are seeing any other error, please reply to this email with a description of the error.


Q: I tried to activate my mobile texts (receive notifications on my phone through text) but I didn’t receive a confirmation code text.
A: Please try sending “On” (without quotation marks) instead of “f” to the same number. Also, make sure that your phone does not include a signature at the end of your text messages. This can interfere with Facebook Mobile correspondence. Finally, be sure that outgoing texts are still included in your service plan.

Unfortunately, if this still does not resolve your problem, you will have to contact your mobile carrier or wait until a later time to try activating this feature again. "

 

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  Reply # 337932 3-Jun-2010 16:53
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Let the finger pointing begin!




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  Reply # 337937 3-Jun-2010 16:56
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Untill we have some reasonably senior knowledgeable person from facebook come into the thread to say its vodafone, there is no doubt IMO where the blame lies.

I do think VF could probably do more about getting FB to sort it out but that's possibly a difficult thing to make happen internally to VF.




Richard rich.ms

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Reply # 337945 3-Jun-2010 17:20
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richms: Untill we have some reasonably senior knowledgeable person from facebook come into the thread to say its vodafone, there is no doubt IMO where the blame lies.

I do think VF could probably do more about getting FB to sort it out but that's possibly a difficult thing to make happen internally to VF.


Vodafone NZ have done everything we can do including myself you make it sound so simple but its not,

We would of liked this issue resolved along time ago but we are doing nothing different from when the service first started

John


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  Reply # 337982 3-Jun-2010 18:43
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Anyone made a facebook page/whatever about this?




Richard rich.ms

55 posts

Master Geek


  Reply # 337986 3-Jun-2010 18:46
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i was thinking about it, i dont think anyone has yet

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Reply # 337987 3-Jun-2010 18:50
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richms: Anyone made a facebook page/whatever about this?


Brilliant idea

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