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7729 posts

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  Reply # 311506 26-Mar-2010 08:35
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freitasm:
richms: What can we call it...



The reality is that at any point in time on a cell network one or more cells will be down for a reason or another (update, reconfiguration, fault, power, etc) and this is considered during the design of the network.

In an ideal world some sites overlap. However some cell sites may be overloaded if the failing site has a lot of connected cell phones.

Obviously "outage" is the lack of service - I would call a single cell site down an "outage". But it seems the word has been banned from some PR circles and they demand the use of "outage" now only for epic failures, let's say "XT size" failures. Otherwise not all networks would be "reliable", right?




You hit the nail on the head there..




Regards,

Old3eyes


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  Reply # 311507 26-Mar-2010 08:39
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I think customers are going to call it what ever they want, corporate marketing arms dont really scare punters too much :-)

 
 
 
 


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  Reply # 311805 27-Mar-2010 09:33
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ronindanbo: I think customers are going to call it what ever they want, corporate marketing arms dont really scare punters too much :-)


Well I call it an outage.  I (and my colleagues) were having a hell of a time on Thursday round the Terrace with some pretty important calls not getting through and no-one knowing it.

Really surprised that this did not show  up in the media....

And then the next day I get text spam from vodafone asking me to rate their quality of service??? 

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