[TelstraClear] Horrid international speed in general on Wellington Cable

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Horrid international speed in general on Wellington Cable

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1962 posts

Uber Geek

#329565 12-May-2010 22:35

mindoka:
ralphski:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|ge-0-1-0-915.icore1.acld.telstraclear.net - 0 | 92 | 92 | 0 | 13 | 47 | 16 |
| ge-0-2-0-1.xcore1.acld.telstraclear.net - 0 | 92 | 92 | 0 | 11 | 31 | 0 |
| 203.167.233.10 - 0 | 91 | 91 | 0 | 12 | 16 | 16 |
| i-3-1-1.wil-core02.bx.reach.com - 0 | 91 | 91 | 125 | 137 | 141 | 141 |
| i-1-2.tlot03.bi.reach.com - 0 | 91 | 91 | 125 | 140 | 266 | 125 |
| xe-11-2-0.edge1.losangeles6.level3.net - 0 | 91 | 91 | 125 | 142 | 219 | 141 |
| ae-83-80.ebr3.LosAngeles1.Level3.net - 0 | 91 | 91 | 125 | 144 | 157 | 140 |
| ae-4-4.ebr4.Washington1.Level3.net - 0 | 91 | 91 | 203 | 209 | 219 | 219 |
| ae-64-64.csw1.Washington1.Level3.net - 0 | 91 | 91 | 203 | 210 | 235 | 203 |
| ge-7-0.ipcolo2.Washington1.Level3.net - 0 | 91 | 91 | 203 | 206 | 219 | 203 |
| vl124.asheqnx-2.sonyonline.net - 0 | 91 | 91 | 203 | 208 | 359 | 203 |
| vl47.ashaens-2.sonyonline.net - 0 | 91 | 91 | 203 | 213 | 328 | 203 |
| ablswg-02-01.starwarsgalaxies.net - 0 | 91 | 91 | 203 | 207 | 219 | 219 |
|________________________________________________|______|______|______|______|______|______|

& I'm on Kapiti Cable, issues start with Reach

i wouldnt call that an issue.

packet is switched to reach (i would guess) in west coast USA; there is a bit of latency with reach/l3 but again that's not too abnormal, maybe slight link congestion but not really (or just router under enough load it delayed some answers). when it's cross USA to east coast again with good numbers.

after all, you got all your 91 packets cross. on BAD internet, you'd lose even those small traceroutes...

you really can not expect less than 120 or so ms to west-coast, it's not exactly next door.

The server is actually an east coast server, although obviously it has to go through the west coast to get there. Usually my pings in game (shown by the ingame ping meter) are around 250ish but in the last few days when the issues have started it's often been sitting in the 300's. However, if there's not alot happening in the area (ingame) it'll sit at the usual 250ish ping but still register packetloss :|

I can see the packet loss happening from the Windows ping command as well if I do a "ping chilastra.starwarsgalaxies.com /t" and like the game reports, it averages around 5%.

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Master Geek

#329573 12-May-2010 22:56

are you sure the issue is not in sony's network? that's one of the most likely places for congestion... and quite typical for game servers.

Obraik

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#329579 12-May-2010 23:08

mindoka: are you sure the issue is not in sony's network? that's one of the most likely places for congestion... and quite typical for game servers.

Pretty sure it's not. Others in game are not having simillar issues and Ventrilo is also suffering from simillar ping spikes :(

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#330154 14-May-2010 15:03

freitasm: All ISP provide a 'best effort' service and can't have control outside their own network.

Is this true? I'm not an expert on the matter but my understanding is that ISPs can buy more international bandwidth which would increase their international speeds. But buying that bandwidth is expensive which is why Pacific Fibre can make an impact: by introducing competition which would hopefully lower the bandwidth costs from Southern Cross.

Please correct me if I'm wrong?

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#330159 14-May-2010 15:24

amanzi:
freitasm: All ISP provide a 'best effort' service and can't have control outside their own network.

Is this true? I'm not an expert on the matter but my understanding is that ISPs can buy more international bandwidth which would increase their international speeds. But buying that bandwidth is expensive which is why Pacific Fibre can make an impact: by introducing competition which would hopefully lower the bandwidth costs from Southern Cross.

Please correct me if I'm wrong?

ISPs don't have control outside their network. If the NY Times server is overloaded, you can't blame TelstraClear if your browser can't reach the server or the page loads slowly. In such cases you having all the bandwidth in the world wouldn't maje any difference.

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#330164 14-May-2010 15:36

freitasm: ISPs don't have control outside their network. If the NY Times server is overloaded, you can't blame TelstraClear if your browser can't reach the server or the page loads slowly. In such cases you having all the bandwidth in the world wouldn't maje any difference.

I understand that completely, but it appears as though most people on TCL have terrible international speeds which implies it's not tied to just one server or service. I get frustrated all the time when trying to download files from international sites. I don't know what it's like on other NZ ISPs.

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#330166 14-May-2010 15:38

amanzi:
freitasm: ISPs don't have control outside their network. If the NY Times server is overloaded, you can't blame TelstraClear if your browser can't reach the server or the page loads slowly. In such cases you having all the bandwidth in the world wouldn't maje any difference.

I understand that completely, but it appears as though most people on TCL have terrible international speeds which implies it's not tied to just one server or service. I get frustrated all the time when trying to download files from international sites. I don't know what it's like on other NZ ISPs.

My comment was a reply to the post immediately above it and I quote:

"Wouldn't testing via the Auckland Server be against the whole 'international' speeds problem? I'm trying to test somewhere accross the world. When testing using the Vodafone speedtest I get 10M/bit all the time"

My point is that you can't get 10Mbps all the time to a server on the other side of the world. Once packets leave a network, how can you ensure speed?

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#330167 14-May-2010 15:43

freitasm: My point is that you can't get 10Mbps all the time to a server on the other side of the world. Once packets leave a network, how can you ensure speed?

I'm not disagreeing with you, I'm just posing a question: what if the bottleneck is caused by TelstraClear's international routes? Could TCL improve international speeds by buying more bandwidth from Southern Cross?

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#330170 14-May-2010 15:44

Yes, and no. TelstraClear has a contract with Southern Cross. Its parent company owns Reach, another alternative. Rumours are that Telstra won't allow TelstraClear to buy more from Southern Cross, trying to force Reach down. But prices are not so competitive. Same company, but not the same.

Again, rumours...

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#330173 14-May-2010 15:47

freitasm: Yes, and no. TelstraClear has a contract with Southern Cross. Its parent company owns Reach, another alternative. Rumours are that Telstra won't allow TelstraClear to buy more from Southern Cross, trying to force Reach down. But prices are not so competitive. Same company, but not the same.

Again, rumours...

Needless to say, I'm looking forward to the next UP event: http://www.up.org.nz/upload-3/

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#330490 15-May-2010 19:54

Downloading a movie off Apple iTunes tonight is being a mission - again.

It used to be about 30 - 45 minutes to download a full length movie (1.3GB). These days it's about three hours - the worse was ten hours last month.

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#331732 19-May-2010 08:14

I've noticed content from Amazon AWS (or other Amazon service in general) and iTunes are very slow lately. Coincidental with the new Google cache? Are they reserving bandwidth for Google cache leaving all us slow now?

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#331749 19-May-2010 09:12

Ok, here is my blog post with what I think is happening now: http://www.geekzone.co.nz/freitasm/7251

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Obraik

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#331756 19-May-2010 09:23

It seems my issue has improved this week. Not getting any reports of packet loss in game and pings seem to be back to normal.

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#331758 19-May-2010 09:30

Mine was slow this morning before work, although it seems to be back to normal now. I spent a good chunk of time last night looking at other ISPs (I've been with TCL for 11 years but the last several months have been awful).

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