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Topic # 60081 18-Apr-2010 19:50
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Anyone else finding it unbearably slow? 
This is my speed test result
https://www.speedtest.net/result/786065229.png

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58 posts

Master Geek


  Reply # 320016 18-Apr-2010 20:12
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I seem to be getting about the same...


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Uber Geek
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  Reply # 320051 18-Apr-2010 21:42
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Hmm, i'm getting:


Most i've hit during offpeak (around 7-8am) is 14-15mbit down..

(I'm in Hamiltron CBD, on ADSL2+)

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  Reply # 320066 18-Apr-2010 22:47
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https://www.speedtest.net/result/786170915.png

About what I expect this time of night.

Edit: 1.4 down, 0.13 up, in case the pics don't come thru




My thoughts are no longer my own and is probably representative of our media-controlled government


43 posts

Geek


Reply # 320606 20-Apr-2010 11:44
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Wow!  I wish I got those speeds!

WxC used to be a good ISP - a bunch of geeks supplying service to a bunch of geeks.

Now they SUCK.  My speed tests from last night - 230K (off peak I've been getting > 7Mb) - and this is what it's regularly like.  I'm trying to run a business from home!  So I call up WxC 'cause this seems beyond anything normal.

"...You should go somewhere else..."

...was the response I got.  Yep, I think I may as well, 'cause I can use modems to get this speed!

I have to say, whoever teh SDM is at WxC needs to give it's help desk a good swift kick in the...Or he could train them in customer service.

Honestly, WxC have got so bad, I think I'll go BACK to TELECOM.  Maybe even get an XT data card!!!  A couple of outages is nothing compared to regular scheduled NIGHTLY outages...which is effectively what I'm getting.


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  Reply # 320639 20-Apr-2010 12:43
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JoeCool: Wow!  I wish I got those speeds!

WxC used to be a good ISP - a bunch of geeks supplying service to a bunch of geeks.

Now they SUCK.  My speed tests from last night - 230K (off peak I've been getting > 7Mb) - and this is what it's regularly like.  I'm trying to run a business from home!  So I call up WxC 'cause this seems beyond anything normal.

"...You should go somewhere else..."

...was the response I got.  Yep, I think I may as well, 'cause I can use modems to get this speed!

I have to say, whoever teh SDM is at WxC needs to give it's help desk a good swift kick in the...Or he could train them in customer service.

Honestly, WxC have got so bad, I think I'll go BACK to TELECOM.  Maybe even get an XT data card!!!  A couple of outages is nothing compared to regular scheduled NIGHTLY outages...which is effectively what I'm getting.



Hmm, besides the usual once a month/fortmonthly outages that everyone gets, I haven't really had any problems with outages on xnet. And the offpeak speed is nice. (Pulling 1.2MB/s from the US atm)
Just the onpeak intl speeds suck ass. 100KB/s max, usually.


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Geek


  Reply # 320710 20-Apr-2010 14:47
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Just spoke to one of the SDM types at XNet I used to work with.  He tells me the problem relates to Telecom throttling 3rd party resellers through the exchange at peak times.  Somehow Telecom thought this wasn't anti-competitive... (Maybe they were discussing it on XT... Lawyer:"Throttling bandwith is <crackle crackle> OK.  <crackle crackle> do it!" beeep....beeep...beeep.).

Anyway the short of it is that the throttling policies should be removed from the blessed Alcatel switches within a week.

I'd be interested to hear if the problem persists after this.

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Ultimate Geek
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  Reply # 320772 20-Apr-2010 17:25
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I can't take it any more. Gone to Slingshot. Very surprised that moving from Fusion to their Just Broadband + iTalk only took 2 business days and there were no cockups.

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  Reply # 320779 20-Apr-2010 17:57
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JoeCool: He tells me the problem relates to Telecom throttling 3rd party resellers through the exchange at peak times. 


It would be interesting to know whether this is a problem with Xnet's particular combination of UBA backhaul, UBR backhaul and Handover links as other ISP's providing their service via Telecom wholesale don't appear to have the same level of problems.

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  Reply # 320827 20-Apr-2010 19:08
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Was at mums yesterday and google maps was giving the thing at the top about it being slow and offering the html version. Gmail does the same all the time on xnet as well.

She wont change because it loads the herald and some other sites just fine for her.




Richard rich.ms

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Wannabe Geek


  Reply # 320947 20-Apr-2010 21:14
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semigeek: Anyone else finding it unbearably slow? 
This is my speed test result
https://www.speedtest.net/result/786065229.png




https://www.speedtest.net/result/788192783.png

https://www.speedtest.net/result/788191833.png

6 posts

Wannabe Geek


  Reply # 321951 23-Apr-2010 09:12
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I remember looking at the forums when I signed up for xnet 2 years ago... it was the same complaints and examples.  Since the complaints had been quiet for a month, I decided to join anyhow, and I've had 2 years of reasonable speed internet (~4MB most of the time).  

It's just a slow point I reckon - take a few months for it to sort out, and it'll likely be fine.  Remember, there's pretty much no reason why doing a speed test to auckland should be slow, except for basic infrastructure (house, road box and exchange).  (Pretty much = about 3 times as many possibilities, but not likely given the cost to fix...)

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Uber Geek
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  Reply # 321961 23-Apr-2010 09:32
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Shammah: ?Since the complaints had been quiet for a month, I decided to join anyhow, and I've had 2 years of reasonable speed internet (~4MB most of the time).


!!
How are you getting 4MB/s? Are you on their fibre plan or something?





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  Reply # 322008 23-Apr-2010 11:35
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This is my speed result right now. Can others test their connections please and post back
https://www.speedtest.net/result/791232762.png

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Wannabe Geek


  Reply # 322015 23-Apr-2010 11:45
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Last 3 nights in a  row i have been disconnected at 7:00 pm for 4 min each night, regular as clockwork...After my intitial bout of crying about not being able to play wow Xnet has worked fine for 5 months, except for the last week the problems seem to be returning....

What has changed in the last week or so....?


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Master Geek


  Reply # 322149 23-Apr-2010 16:23
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This may seem a silly question, but is your computer connected to your modem via a network cable or a wireless connection? I know that I have fairly poor speeds but because I am using wireless (with medium/low signal strength) it is the wireless that causes my slow speeds, not Xnet.

The time of the day also affects the speed. In the morning I get 4+ MB/s but at night I only get about 1 MB/s at the best

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