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43 posts

Geek


  Reply # 342167 16-Jun-2010 07:31
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Gidday Cameron,

So, last couple of nights this is what i've been seeing:


...which would be acceptable except that, as I mentioned earlier, every Xth ping takes over 1 sec to return.  The visible effect of this is whne I go to a besite it appears that nothing happens.  Refresh the page & it returns as you'd expect.  Streaming video is not an option.

The other thing I'm seeing is that this:

...is what I'm seeing first thing in the morning, a time that I traditionally got >6Mb/s

Maybe Telecom is punishing me for complaining???  Maybe they say "Hey, if we throttled him back in the morning, he'd think this was just normal & go away??"
Laughing

So, better?  Sometimes yes, sometimes no.  It still doesn't feel like Broadband, and with the dropped packets it seems there is still definitely a problem.

Cheers

334 posts

Ultimate Geek
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WorldxChange

  Reply # 342281 16-Jun-2010 12:17
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I'll chase the contacts at Wholesale, pass them through your feedback and see what they've got to say :) 

Will come back to you when I've got a response.  







334 posts

Ultimate Geek
+1 received by user: 3

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WorldxChange

  Reply # 343007 18-Jun-2010 13:33
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Sorry about the delay,  I've just been advised that Telecom Wholesale have finished rebalancing the traffic, they have noted you still might see a bit of drop off in peak time. 

Perhaps to reply with your speed tests this evening.

 







43 posts

Geek


  Reply # 344254 22-Jun-2010 18:31
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Hi Cameron,

Apologies for being late replying.  I've been testing regularly since you mentioned it.  This is the worst result I've had:



Needless to say, it's a LOT better.  Normally I'm getting over 6Mb/s.

Thanks again for staying on top of this.  It's damned frustrating that Telecom would just fob us all off for so long without even looking at it...if only we could get rid of them all together!

Cheers.

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