Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
mcreal

7 posts

Wannabe Geek


  #327807 7-May-2010 19:21
Send private message

Credits to 2degrees for responding directly to me, even though i'm leaving their network. From all i have heard this is a VF problem and more of a priority issue when my ticket will be handled. So still waiting on VF to fix this, been 2 days and might take till Monday. Thats just taking too long of course. Not a happy VF customer. Mistakes do happen, but i would have been nice if VF would have picked this up more rapidly, isn't happening. In my opinion its more of a customer service issue than technical. Honestly, sorry, but i'm changing back to 2degrees the minute they have a good 3G bundle to offer. 

Kudos to johnr for responding directly, appreciate that.  

walt12
324 posts

Ultimate Geek


  #327831 7-May-2010 20:55
Send private message

Just to add some balance, my 2degrees to Vodafone prepay port occurred today within 3 hours of buying the sim. So pretty good turn-around. Customer services at Vodafone is still a bit clunky, I suppose I would still prefer 2degrees, but they haven't delivered for data yet so Vodafone I am.

 
 
 
 


mcreal

7 posts

Wannabe Geek


  #327898 8-May-2010 09:04
Send private message

They fixed it Laughing Happy again. 

freitasm
BDFL - Memuneh
68377 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #327899 8-May-2010 09:10
Send private message

So this comment is not actually what happened then?

mcreal: I think this is probably a 2degrees problem...

I find it amazing how mobile operators do their business. It isn't a NZ problem though, i've had the same experience in NL. Its a game between the operators probably, trying to keep your customers and make porting numbers as difficult as possible.... 






 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure


mcreal

7 posts

Wannabe Geek


  #327902 8-May-2010 09:18
Send private message

freitasm: So this comment is not actually what happened then?

 mcreal: I think this is probably a 2degrees problem...

I find it amazing how mobile operators do their business. It isn't a NZ problem though, i've had the same experience in NL. Its a game between the operators probably, trying to keep your customers and make porting numbers as difficult as possible....



Nope, good point. It was a VF issue.  Happy 2degrees kept my number working all the time, so i could receive calls. 

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.