Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
25953 posts

Uber Geek
+1 received by user: 5637

Moderator
Trusted
Biddle Corp
Lifetime subscriber

Reply # 27172 25-Jan-2006 18:49
Send private message

Grantis:A well balanced post & a very good point to bring up about how a NEW customer is defined, especially in Telecom's case as they don't utilise SIM cards. It would be interesting to know how it all really works.


Vodafone define their customer base on their number of active connections - ie contract customers + any SIM card that is active. So they could well have a large number of prepay connections that are still valid (ie haven't reached their 1yr cutoff in which case they will be diconnected).

I believe Telecom count their customer numbers in exactly the same way. I know a few years ago when things were going very poorly for them they actually stopped disconnecting unused prepay connections simply to boost their customer numbers! It was one of the quarters when they got something like 20000 new customers and I heard at the time that if they had not made the decision to keep those prepay accounts live they would have actually lost customers in the quarter.






174 posts

Master Geek
Inactive user


Reply # 27175 25-Jan-2006 19:05
Send private message

sbiddle:Vodafone define their customer base on their number of active connections - ie contract customers + any SIM card that is active. So they could well have a large number of prepay connections that are still valid (ie haven't reached their 1yr cutoff in which case they will be diconnected).

I believe Telecom count their customer numbers in exactly the same way. I know a few years ago when things were going very poorly for them they actually stopped disconnecting unused prepay connections simply to boost their customer numbers! It was one of the quarters when they got something like 20000 new customers and I heard at the time that if they had not made the decision to keep those prepay accounts live they would have actually lost customers in the quarter.


I understand that Vodafone NZ made an adjustment to their figures for the September Quarter for that very reason (disconnected customers). This was published in the NZ Herald, but I can't find the article.

With regards to Telecom & how they didn't disconnect their Prepay customers a few years back, if that's true then, rofl.

 
 
 
 




174 posts

Master Geek
Inactive user


Reply # 27176 25-Jan-2006 19:06
Send private message

sbiddle:
Telecom have different dates for their result announcements and AGM's. From their website their 2nd Quarter results are being announced on the 2nd Feb.


Aha, thanks for that.

915 posts

Ultimate Geek
+1 received by user: 71


Reply # 27177 25-Jan-2006 19:25
Send private message

Do vodafone disconnect prepays if not used within 12 months? I thought you lost credit but the number was still connected.




Gravity is a myth.....The Earth Sucks!



174 posts

Master Geek
Inactive user


Reply # 27179 25-Jan-2006 19:38
Send private message

riahon: Do vodafone disconnect prepays if not used within 12 months? I thought you lost credit but the number was still connected.


I understand that you must have credit on your account to keep it "active", if not used in a 12 month period, of which the minimum amount is $20. If you don't then your connection to the Vodafone network, will be "disconnected".

This is detailed in the Terms & Conditions if you purchase a Pre Pay mobile.

25953 posts

Uber Geek
+1 received by user: 5637

Moderator
Trusted
Biddle Corp
Lifetime subscriber

Reply # 27180 25-Jan-2006 19:42
Send private message

Grantis:
riahon: Do vodafone disconnect prepays if not used within 12 months? I thought you lost credit but the number was still connected.


I understand that you must have credit on your account to keep it "active", if not used in a 12 month period, of which the minimum amount is $20. If you don't then "maybe" your number is disconnected?


They tend to keep them active then every so often delete everything that has been inactive for x period of time - as mentioned above they did this in September.


1420 posts

Uber Geek

Trusted

Reply # 27219 26-Jan-2006 09:03
Send private message

Grantis - you are as balanced as a one legged man on a unicycle. Get over yourself.

We will wait for the Telecom result early Feb and then we will see for sure if 68,000 new connects is a steller performance or not.

BDFL - Memuneh
59611 posts

Uber Geek
+1 received by user: 10777

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 27257 26-Jan-2006 14:10
Send private message

Jama: No wonder they are laying off 20 managers. I guess they are 'non performing' managers.
I didn't see the article, but I think you are talking about "Telco to cull senior staff", published on NBR?

Althought I can't determine where this story came from, I heard from Vodafone New Zealand, and they tell me this is not what's happening.

So let's treat this as a rumour please...









174 posts

Master Geek
Inactive user


Reply # 27262 26-Jan-2006 16:22
Send private message

Jama: Grantis - you are as balanced as a one legged man on a unicycle. Get over yourself.


I wasn't getting personal, but you are. I was merely pointing out that Telecom are also feeling the pinch at the moment, which you seem to be completely oblivious too.

Nate wants an iphone
3899 posts

Uber Geek
+1 received by user: 26

Mod Emeritus
Trusted
Lifetime subscriber

Reply # 27263 26-Jan-2006 16:30
Send private message

It would be nice if we could have debate without the Ad Hominem tactics.

Attack the argument not the person!

(was referring to both anti/pro voda posts, so not targetting one person)




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


1420 posts

Uber Geek

Trusted

Reply # 27265 26-Jan-2006 16:40
Send private message

No problem keeping it OT from my perspective

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.