Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
14 posts

Geek


  Reply # 354117 20-Jul-2010 19:03
Send private message

johnr:
protennisplayer: I've been experiencing this same issue for the past week or so too. I've been following the thread carefully, but this evening the slow speed is way too annoying. Done all the necessary checks on my end, this slow down is so inconvenient.?
?


Great so you have done all the checks have you got a ticket logged with the support team?


I tried calling today, my call was not answered. I may try again later...
However, if this is a nationwide known issue, perhaps I'll just sit tight until the issue gets resolved.
I must say, this is the first time I've ever experienced this kind of slow down with vodafone, usually it's been very good speed regardless of time in day, and I've had quite a bit of experience with you guys, been with you since Ihug first started up.

Hope this gets sorted soon, this is really annoying, I can't do any work. 

1677 posts

Uber Geek
+1 received by user: 7

Trusted

  Reply # 354556 21-Jul-2010 17:29
Send private message

oh good, it's not just me. It's very erratic and average right now, but not awful quite yet.

2184 posts

Uber Geek
+1 received by user: 661

Subscriber

  Reply # 354558 21-Jul-2010 17:32
Send private message

Been pretty slow here in Dunedin also, lots of page time outs, facebook is not useable, youtube...don't even think about it.



196 posts

Master Geek


  Reply # 354612 21-Jul-2010 20:39
Send private message

Just logged my problem (got a weird job number) INC000000666488 - they didnt mention anything about "A national problem"

So you guys better log your problem to!!!!



196 posts

Master Geek


  Reply # 354728 22-Jul-2010 08:07
Send private message

also forgot to mention they gave me a list of tests to do which involves speed tests, tracert and ping path for AM and PM




196 posts

Master Geek


  Reply # 355096 22-Jul-2010 20:35
Send private message
707 posts

Ultimate Geek
+1 received by user: 17


  Reply # 355265 23-Jul-2010 10:48
Send private message

r0bbie: Vodafone has spoken on the issue:
http://forum.vodafone.co.nz/topic/5569-confirmed-issue-broadband-speed-degradation/


Its good to see they have acknowledged the problem. Hopefully its fixed soon!



196 posts

Master Geek


  Reply # 356445 26-Jul-2010 12:34
Send private message

An engineer rang me today saying they fixed the issue early this morning - interesting cant wait to try it when I get home!

But im not getting my hopes up

Hows everyone elses speeds?



196 posts

Master Geek


  Reply # 356766 26-Jul-2010 21:03
Send private message

Nope no better tonight
Download Speed: 1314 kbps (164.3 KB/sec transfer rate)
Upload Speed: 131 kbps (16.4 KB/sec transfer rate)
Latency: 57 ms
Jitter: 1 ms

Whats jitter?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 356768 26-Jul-2010 21:05
Send private message

r0bbie: Nope no better tonight
Download Speed: 1314 kbps (164.3 KB/sec transfer rate)
Upload Speed: 131 kbps (16.4 KB/sec transfer rate)
Latency: 57 ms
Jitter: 1 ms

Whats jitter?


Please post your modem stats so we can see your sync rate to exchange / cabinet

John



196 posts

Master Geek


  Reply # 356769 26-Jul-2010 21:07
Send private message

johnr:
r0bbie: Nope no better tonight
Download Speed: 1314 kbps (164.3 KB/sec transfer rate)
Upload Speed: 131 kbps (16.4 KB/sec transfer rate)
Latency: 57 ms
Jitter: 1 ms

Whats jitter?


Please post your modem stats so we can see your sync rate to exchange / cabinet

John



Please see my original post

Thanks

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 356771 26-Jul-2010 21:11
Send private message

r0bbie:
johnr:
r0bbie: Nope no better tonight
Download Speed: 1314 kbps (164.3 KB/sec transfer rate)
Upload Speed: 131 kbps (16.4 KB/sec transfer rate)
Latency: 57 ms
Jitter: 1 ms

Whats jitter?


Please post your modem stats so we can see your sync rate to exchange / cabinet

John



Please see my original post

Thanks


So you are still getting that SYNC rate this evening?




196 posts

Master Geek


  Reply # 356784 26-Jul-2010 21:24
Send private message

the sync rate has remained the same - im kicking myself for not asking what they did to try to resolve it - they seem to ring in the most inconvient of times

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 357896 28-Jul-2010 18:52
Send private message

Hi mate, I was directed here by a friend of mine.

Your upload looks like its been limited (for example, mine is up around 800-900kbps, even when on ADSL1)

Have you talked to Vodafone about moving to a FS/FS plan?

If you are on a upload limited plan, your download speeds will be significantly impacted, which explains why you are getting the speeds you are getting.


The Ultimate plan is not rate limited, however, the other three plans that Vodafone offer are. (Fullspeed down, rate limited up)







196 posts

Master Geek


  Reply # 357923 28-Jul-2010 20:09
Send private message

Hi Aaroona - yes im on the easy plan which is FS/128 (I reckon they should go FS/FS like telecom has with all their plans)

I get 4000kbps during the mornings maxium (due to the upload speed cap im guessing) but during the evenings i get <1200kbps and pages dont load etc (other users are complaining the same too)

800-900kbps is very low - did you find out the cause?

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.