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339 posts

Ultimate Geek
+1 received by user: 25


Topic # 67046 27-Aug-2010 13:17
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I've had my Lynksys WAG54GPv2 for almost three years now. A while ago (probably several months) I have noticed a background hissing/crackling/clicking noise whenever I make a call,
It's always present, however calls to some numbers seem to be less affected than others. Local calls aren't too bad, but when I call other parts of the country it can get so bad, even the other person on the line can hear it.

I don't think it's a VFX issue (although I could be wrong) because I don't have any issues with dropped/choppy/jittery calls.

I called the helpdesk a couple of months ago (some time in June) and the person said he put me on the list for a new device (WAG310G I think at the time). I haven't heard anything from WxC since then.

The problem has gotten so bad the last couple of weeks that I'm looking into alternative hardware. Problem is, I can't really afford to spend ~$400 on a SRP527. Does anyone have any suggestions as to some hardware configurations? Either a new all-in-one device, or an ATA or something? I am open to the possibility of using OpenVFX.

Thanks all. 

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3267 posts

Uber Geek
+1 received by user: 77


  Reply # 373629 27-Aug-2010 15:28
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If the problem is at your end then I'd expect the distance of the call to have no effect on the noise. Once the voice is digital there is little to affect quality (other than ADSL issues like lost packets, ping time/delay).

The SPA2102 is a good ATA and relatively cheap.

You can never have enough Volvos!

58 posts

Master Geek

  Reply # 373842 28-Aug-2010 08:43
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Are you using the wireless when making a phone call?

We also have a WAG54GP2 and experience significant issues with call quality when the wireless is being used on the router.

While I cannot recommend any alternative options to you, I would be interested in hearing about any alternatives myself.

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