Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


16 posts

Geek


  Reply # 382282 20-Sep-2010 15:02
Send private message

Hi Cyril,

Sorry not at home at the moment but will do in the next couple hours.

6365 posts

Uber Geek
+1 received by user: 319

Trusted
Subscriber

  Reply # 382283 20-Sep-2010 15:04
Send private message

no worries


 
 
 
 




16 posts

Geek


  Reply # 382289 20-Sep-2010 15:14
Send private message

ADSL Status Information

Status: Status

Configured
Current

Line Status
---
SHOWTIME

Link Type
---
Interleaved Path






Date Rate: Data Rate
Stream Type
Actual Data Rate

Up Stream
166 (Kbps.)

Down Stream
3879 (Kbps.)






Operation Data / Defect Indication: Operation Data
Operation Data
Upstream
Downstream

Noise Margin
31 dB
12 dB

Attenuation
43 dB
43 dB




8027 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 382292 20-Sep-2010 15:18
Send private message

Attenuation looks pretty high at 43dB, unless you are 3-4km from the exchange?

6365 posts

Uber Geek
+1 received by user: 319

Trusted
Subscriber

  Reply # 382293 20-Sep-2010 15:18
Send private message

OK, so that confirms that you are infact in an ADSL2+ area but not within the 10Mb/s expected performance range, infact around 3km from the exchange, does that sound right, remember the cable is normally significantly longer than the drive, pity you missed being on a cabinet.

Regardless you should be able to achieve 3Mb/s of TCP throughput, if you get significantly less than that then there is issues outside of your connection.

Cyril



16 posts

Geek


  Reply # 382345 20-Sep-2010 16:28
Send private message

Hi

Yes 3km sounds about right.
I do sometimes get some good speeds for downloading but sometimes not. Usually I notice it is during peak times where it slows down. Especially whem I'm on the ps3 playing online.

The issue was with youtube video buffering which annoyed me because I went to my friends place and it buffered so smoothly that I realised there is something wrong with my connection not you tube.

The other issue was gaming. Playing games that required high reaction times on a slower connection.

Is there any other advice I could take or request? Or do I just have to sit it out until Telstra rolls out their own equipment at the exchange?

Cheers

6365 posts

Uber Geek
+1 received by user: 319

Trusted
Subscriber

  Reply # 382364 20-Sep-2010 16:55
Send private message

Hi Lesta what ISP is you mate with, you may find it easier to change ISP.

Cyril

68 posts

Master Geek
+1 received by user: 4

Trusted

  Reply # 382388 20-Sep-2010 18:16
Send private message

I upgraded from one of the upload restricted PDQ plans to the full speed new HomePlan packages (Call Local) and noticed a considerable improvement on latency when gaming Lesta.

I'd suggest you try switching plans firstly, and ask for interleaving to be turned off, if you see no improvement then you could consider looking at another ISP after that, but until you've tried all solutions you could just be going down the same path.



16 posts

Geek


  Reply # 382392 20-Sep-2010 18:20
Send private message

Cyril: Friend with Telecom.. But if it is true that my exchange is congested then no matter what ISP I switch to, I would have the same problem as everyone uses the Telecom Exchange don't they? Except for the Telstra Cable service?




16 posts

Geek


  Reply # 382394 20-Sep-2010 18:23
Send private message

Simcore: Yes I may have to switch to their new plans. But data is more expensive on them. Wish I had switched earlier when they had their max/max on their PDQ as data was cheaper. Even the basic phone line was cheaper.

I won't be switching ISP because from what I gather I have been told that it is the exchange that is congested and no matter whom I switch to will still be using Telecoms exchange. Correct me if I am wrong.

6365 posts

Uber Geek
+1 received by user: 319

Trusted
Subscriber

  Reply # 382422 20-Sep-2010 19:23
Send private message

Hmmm, its not common that an individual remote exchange gets congestion, the more common issue is the level of capacity an ISP provides to a handover point which would cover a larger geographic area.

But I agree with Simcore, change plans see if it helps, if not move ISP

Cyril



16 posts

Geek


  Reply # 382431 20-Sep-2010 19:40
Send private message

Cyril,

If that is the case then, is there anything I can say to Telstra about this issue and any ideas which I can tell them to do? Or any solutions to the problem.

68 posts

Master Geek
+1 received by user: 4

Trusted

  Reply # 382532 20-Sep-2010 23:22
Send private message

Hey there Lesta, I work for TelstraClear so can try to assist you as best as possible. (not directly in faults or sales, but can point you in the right direction at least.)

If you could PM me either your home phone number or account number I'll be in touch to assist you further and see how we can improve the situation for you.



16 posts

Geek


  Reply # 382536 20-Sep-2010 23:35
Send private message

Hi
Thank you for that. I'll be in touch.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.