Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 
20580 posts

Uber Geek
+1 received by user: 3966

Trusted
Subscriber

  Reply # 407659 22-Nov-2010 13:52
Send private message

How do we log tickets when we are on slingshot and calling them is an exercise in total frustration?

Today I tried to refresh my twitter mobile, and it just sat there twirling the globe for ages. I grabbed another phone and called my one I was browsing on and it got the call ok, then eventyally it came up link not available and the G disappeared.

The G is what the 2730 shows for any data connection, not just GPRS, I have the phone back on dualmode but it was showing 3g by the signal bars the whole time. Only seems to drop to 2g occasionally when traveling, not when I am at home anyway.




Richard rich.ms

121 posts

Master Geek


  Reply # 409797 26-Nov-2010 10:31
Send private message

I'm not sure if this is related to the what's detailed in this thread but I've noticed a significant deterioration in my 3G signal with slower speeds, stalled data sessions etc. I usually have to toggle flight mode to get a make my connection work again. In some areas it all works like normal but where I work (near the Christchurch public hospital) it is really poor. It's only been the last few weeks this has been an issue as well, before that it was working wonderfully.

 
 
 
 


BDFL - Memuneh
59420 posts

Uber Geek
+1 received by user: 10629

Administrator
Trusted
Geekzone
Lifetime subscriber

1288 posts

Uber Geek
+1 received by user: 267


  Reply # 420037 21-Dec-2010 17:01
Send private message

Nice, but I am still waiting for a response from Vodafone AU to my complaint. They apologised on the phone but said there was nothing they could do while they were having network problems. As a result, I have an Aussie SIM card, never used, with a recharge voucher, never used. All up costing me close to NZ$100. I mean, seriously?? They couldn't activate a prepay SIM within 4 days due to network issues?

When I told them I was in Australia to assist my terminally ill mother and needed to be constantly contactable I got, "we are very sorry but we can't help - we currently have major network issues". No mention of those when they took my money though.

A public response is nice but responding to emails would be even better.

Of course, if my Vodafone NZ roaming had been working I wouldn't have needed it anyway. (That issue was resolved, thanks to a nice Vodafone rep here).

 

6 posts

Wannabe Geek


  Reply # 425679 10-Jan-2011 11:28
Send private message

I have a smartphone running Android 2.1, I had 2 calls go straight to VM and texts delayed on January the 8th. Phoned 777 immediately and was told that they have never heard of any such problems nor any similar complaints from any other customers and was advised that I should take my phone to the shop as it sounds like a phone defect. I said that I had experienced this problem before and quite frequently and so did my father who has a different branded smartphone but on the VF network. Was still told it was a phone problem customer service.

Obviously the fix isn't working?  

1917 posts

Uber Geek
+1 received by user: 110


  Reply # 425696 10-Jan-2011 11:54

doogiehowser: I have a smartphone running Android 2.1, I had 2 calls go straight to VM and texts delayed on January the 8th. Phoned 777 immediately and was told that they have never heard of any such problems nor any similar complaints from any other customers and was advised that I should take my phone to the shop as it sounds like a phone defect. I said that I had experienced this problem before and quite frequently and so did my father who has a different branded smartphone but on the VF network. Was still told it was a phone problem customer service.

Obviously the fix isn't working?  


Or this is a completely different issue... There are 1billion reasons why the calls went to VM, could be your specific cell, overloading, the angle of the sun or the way the moonlight shines on your eyes on a warm summers night... 

BDFL - Memuneh
59420 posts

Uber Geek
+1 received by user: 10629

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 425697 10-Jan-2011 11:55
Send private message

Yep... Unless we hear the same thing happening at different cell sites under similar conditions it could be anything really, not related to the previous bug.






25827 posts

Uber Geek
+1 received by user: 5555

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 425702 10-Jan-2011 11:59
Send private message

doogiehowser: I have a smartphone running Android 2.1, I had 2 calls go straight to VM and texts delayed on January the 8th. Phoned 777 immediately and was told that they have never heard of any such problems nor any similar complaints from any other customers and was advised that I should take my phone to the shop as it sounds like a phone defect. I said that I had experienced this problem before and quite frequently and so did my father who has a different branded smartphone but on the VF network. Was still told it was a phone problem customer service.

Obviously the fix isn't working?  


This particular issue has been resolved.


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 425726 10-Jan-2011 12:42
Send private message

doogiehowser: I have a smartphone running Android 2.1, I had 2 calls go straight to VM and texts delayed on January the 8th. Phoned 777 immediately and was told that they have never heard of any such problems nor any similar complaints from any other customers and was advised that I should take my phone to the shop as it sounds like a phone defect. I said that I had experienced this problem before and quite frequently and so did my father who has a different branded smartphone but on the VF network. Was still told it was a phone problem customer service.

Obviously the fix isn't working?


The issue in this thread is 100% resolved I have already advised this more than once just cause a incoming call goes to voicemail does not mean its related in any such way. All 1400 plus cells do not go 24/7 taking 100% of calls perfectly things happen from time to time from congestion to planned work.

John

1 | ... | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.