[TelstraClear] T-Box issues continued

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63 posts

Master Geek

# 563268 31-Dec-2011 15:29

Oh, OK, cool, in a well-ventilated cabinet. Box itself is cool, on top of DVD player, which is seldom used, and powered off.

Harryboy

2 posts

Wannabe Geek

# 563272 31-Dec-2011 15:49

My T-Box is officially stuffed! Constantly freezes and goes to a black screen and says no signal. Then I unplug the cables and restart it only to have it freeze again after 1-2 mins of use, its been like this for the past 4 days whereas a reboot was required maybe once or twice a week previously.

Called Telstra today and a repair guy will come out next Thursday!!! They better fix it and give a decent credit on my account. A week with no TV thanks Telstra.

ChristineNZL

209 posts

Master Geek

# 563275 31-Dec-2011 15:53

chiefie: Whats the operating environment you guys in? Our t-boxes from first day have been doing well. Seem very weird and strange that you all experiencing less than happy usages.

Honestly I think it's just luck of the draw. We have not had any problems with our T-Box lately but have had a lot in the past (I've probably jinxed it now). Ours has always been stored the same way - in a well ventilated cabinet with nothing on top of it and it has nothing underneath it.

lanceanz

127 posts

Master Geek

# 563276 31-Dec-2011 15:54

Me thinks there's a bit of teasing going on with these "mine's always been fine" with implied "it must be you" kind of posts. It's a simple fact that there are many bugs. They have been acknowledged by TelstraClear. At least one is readily reproducible - where the T-Box attempts to record a third programme and freezes. If some owners didn't have serious performance issues, then they must have a special release of the hardware. The remaining performance issues (it's still hardly responsive) must also be on all devices.

I look forward to what's coming in 2012, but would love to see a list of what is coming and roughly when.

Fog

183 posts

Master Geek

# 563282 31-Dec-2011 16:33

chiefie: Whats the operating environment you guys in? Our t-boxes from first day have been doing well. Seem very weird and strange that you all experiencing less than happy usages.

You are either lucky to have struck a good unit or you work for Telestra?. Incidently, I have been involved with electronics for over 50 years so I know not to overheat equipment.

chiefie

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# 563408 1-Jan-2012 09:18

Then I must have two luckiest units installed on the first day of TCL announced Tbox. One operates in open environment, the other is within a closed but sufficiently ventilated tv cabinet. Both are on the whole time without ever going into standby mode - them both generate sufficient heat at best.

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Iceni

91 posts

Master Geek

# 563467 1-Jan-2012 12:49

chiefie: Then I must have two luckiest units installed on the first day of TCL announced Tbox. One operates in open environment, the other is within a closed but sufficiently ventilated tv cabinet. Both are on the whole time without ever going into standby mode - them both generate sufficient heat at best.

I always use the standby mode when not in use, but as from to-day I'll leave the unit on and see how things go.

lanceanz

127 posts

Master Geek

# 563571 1-Jan-2012 19:13

Sitting there watching a Midsomer Murder (recorded, with another being recorded) and screen went blank. T-Box unresponsive so had to do the power-dance. After about 30 minutes there'd only been one murder, so quite a slow episode. Will just have to imagine how it turned out. Probably a few more murders. Barnaby should be looking for the only person in the village who owns a T-Box ...

antoniosk

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# 563594 1-Jan-2012 21:26

chiefie: Then I must have two luckiest units installed on the first day of TCL announced Tbox. One operates in open environment, the other is within a closed but sufficiently ventilated tv cabinet. Both are on the whole time without ever going into standby mode - them both generate sufficient heat at best.

Ever been any problem?

Guess you have no issue keeping house warm :)

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chiefie

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# 563595 1-Jan-2012 21:27

Tiny issues like crashes but not maybe once in few months.

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RobertT

120 posts

Master Geek

# 564201 4-Jan-2012 08:20

Anyone else notice a number of series links set to record 'fell-off' on the first January? I had severall recordings that record daily/weekly that were gone on the first and had to be replaced.

lanceanz

127 posts

Master Geek

# 564237 4-Jan-2012 10:36

RobertT: Anyone else notice a number of series links set to record 'fell-off' on the first January? I had severall recordings that record daily/weekly that were gone on the first and had to be replaced.

I've only two linked recordings - Judge Judy and Coro Street. Judge Judy is correct (the only link I use that deals with 2 episodes being run back to back, and that doesn't annoyingly include all the alternate broadcast times). Coro Street is set to record Thursday, so that looks fine too.

Fog

183 posts

Master Geek

# 564270 4-Jan-2012 11:26

chiefie: Tiny issues like crashes but not maybe once in few months.

I suggest it might be time to buy a Lotto ticket!!

Iceni

91 posts

Master Geek

# 564938 5-Jan-2012 18:32

Iceni:
chiefie: Then I must have two luckiest units installed on the first day of TCL announced Tbox. One operates in open environment, the other is within a closed but sufficiently ventilated tv cabinet. Both are on the whole time without ever going into standby mode - them both generate sufficient heat at best.

I always use the standby mode when not in use, but as from to-day I'll leave the unit on and see how things go.

Well, I tried Chiefie's idea about leaving the unit on instead of using the standby, and everything worked okay for a few days. However, when turning the television on to-day it again started with a black, blank screen, resulting using in the T-Box reboot shuffle yet again.

Sorry, Chiefie but your theory just got blasted out of the water:-(

I've reached the stage where I'm seriously thinking of ditching the T-Box and going to Sky:-(

ChristineNZL

209 posts

Master Geek

# 564957 5-Jan-2012 19:31

We always leave our unit on - seems to make no difference at all. We hadn't had problems for quite a while but this morning was greated by the dreaded black screen and the red record button on the unit was on. We had one partially recorded programme (reason: unit powered off) and one failed recording (reason: unit was off at scheduled time). I hope we don't lose all our recordings when we go away - not that there's a lot on the telly at the moment worth recording!

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