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Topic # 8624 16-Jul-2006 16:17
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I rang Vodafone customer support and they said that you can't delete the demo games from the Sharp GX17. Is this right?

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Reply # 41772 16-Jul-2006 16:40
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Would you not be better off contacting sharp support as the handset is maade by them

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  Reply # 41784 16-Jul-2006 19:49
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You would think that Vodafone would support the handsets they sell. When I have a problem or query regarding with my phone I take it to Telecom and ask them, not Nokia. In fact Nokia don't want to hear about it.

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  Reply # 41786 16-Jul-2006 21:01
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johnr: Would you not be better off contacting sharp support as the handset is maade by them


Vodafone NZ are the agent for Sharp mobiles in New Zealand, it would make sense to contact Vodafone, would it not?

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Reply # 41794 17-Jul-2006 07:43
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Vodafone NZ does not service handsets they are serviced and supported by sharp service agent MFR



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  Reply # 41831 17-Jul-2006 11:55
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Righto, seems like I have to check my Warranty card for the Sharp phone support number?

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  Reply # 41847 17-Jul-2006 15:23
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johnr: Vodafone NZ does not service handsets they are serviced and supported by sharp service agent MFR


When it comes to repairing/servicing your phone then yes, When it comes to usual user enquiries (ie: as asked above) then no.

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  Reply # 41850 17-Jul-2006 16:06
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bradstewart: You would think that Vodafone would support the handsets they sell. When I have a problem or query regarding with my phone I take it to Telecom and ask them, not Nokia. In fact Nokia don't want to hear about it.


That's probably because VF brand all their phones but I'd guess that it would probably get back to the phone vendor through Telecom or VF. =o)

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  Reply # 41863 17-Jul-2006 20:30
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I well take a stab in the dark - The phone comes with a handset manager but you prob wont see the games folder its more than likely hidden.

*******BEWARE Playing in the folders of the phone can make it unusable prob voids your warrenty *************

Generally if you have a data cable / bluetooth dongle and are looking at the phone folders in Windows Explorer and under => folder options => View => tick show hidden files and folders.

You might see the hidden folders.

I do on my Motorola anyway.  I move my mp3 files like this to the phone instead of Vodafone Live charges.

Copy or move them, not sure what they are called or what folder they are in.

*******BEWARE Playing in the folders of the phone can make it unusable prob voids your warrenty *************

and yes Vodafone see products and services they do not sell or support phones.




"The only way to learn some- thing is to do it"



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  Reply # 41916 18-Jul-2006 17:24
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Good, thanks Lipex666, I just assumed one could only explore the phone folders through the proprietary software. I will try your suggestion tonight.

Cheers

Steve

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