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19282 posts

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  Reply # 493597 15-Jul-2011 08:30
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AKT:
nate: Had a positive email from Vodafone this afternoon, they've seen this post and we've come to an arrangement.


Sounds good - I am also interested in having a static IP but don?t need the other products or feel it?s worth $20 for me. ?What was your arrangement?

Thanks

A?


The agreement is between Nate and Vodafone sorry

AKT

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  Reply # 494055 16-Jul-2011 17:49
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johnr:
AKT:
nate: Had a positive email from Vodafone this afternoon, they've seen this post and we've come to an arrangement.


Sounds good - I am also interested in having a static IP but don?t need the other products or feel it?s worth $20 for me. ?What was your arrangement?

Thanks

A?


The agreement is between Nate and Vodafone sorry


Thanks John, I understand that.  I assume you’re inferring it isn’t available to anyone else, correct me if I’m wrong.


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  Reply # 494063 16-Jul-2011 18:00
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Just a note on this topic, you will usually find smaller ISPs far more flexible in areas such as this.





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  Reply # 495390 19-Jul-2011 18:53
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Hey,

I have just had exactly the same issue - signed up to Naked Broadband with VF, resulting in significant savings over previous supplier. However, when requesting a static IP (for work reasons), I was also told a $20pm charge was required and a business pack.

Totally agree that $20pm for a static IP is pretty huge, but the customer services reps on the phone told me point blank there was no other option, $20pm or no static IP - no middle option without the rest of the 'business pack'.

A little frustrating after moving to VF to try and save money!

Anyway, that's my two cents.

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  Reply # 495402 19-Jul-2011 19:19
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you do not have to be on a business plan to get a static IP

Call back and if that fails then PM and I will take it further

John

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  Reply # 495404 19-Jul-2011 19:23
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johnr: you do not have to be on a business plan to get a static IP

Call back and if that fails then PM and I will take it further

John


Hi John,

Thanks for the reply - I actually spoke to three different Customer Service reps, both from the Personal and Business departments, all of home told me the same thing, $20pm for the 'business pack' to be able to get a static IP.

Not necessarily a "Business Plan", but $20pm for the "Business Pack" which includes the static IP...

Cheers

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  Reply # 495406 19-Jul-2011 19:27
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you can have a static IP on any of the plans

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  Reply # 495408 19-Jul-2011 19:31
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johnr: you can have a static IP on any of the plans


Yes, but for a rather expensive $20pm, no?

Cheers

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