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784 posts

Ultimate Geek
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Topic # 86476 7-Jul-2011 08:26
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Anyone else having internet issues this am with slow speeds etc on international sites?

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94 posts

Master Geek
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  Reply # 490403 7-Jul-2011 08:43
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Yes. Im on Telstra Cable.

27 posts

Geek


  Reply # 490404 7-Jul-2011 08:45
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Yep. Slow international.

478 posts

Ultimate Geek
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Trusted

  Reply # 490412 7-Jul-2011 09:05
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Was fine at home (which is also TCL) but here at work 10 mins to even get this page up :(

299 posts

Ultimate Geek
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  Reply # 490429 7-Jul-2011 09:28
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Can't get to a lot of international websites - am on TCL cable in the Hutt Valley.




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1591 posts

Uber Geek
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  Reply # 490432 7-Jul-2011 09:31
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Same problem here, Hutt Valley too - Only international sites



784 posts

Ultimate Geek
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  Reply # 490452 7-Jul-2011 10:06
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as usual customer service is very helpful....."i believe its your connection"


GRRRR

7 posts

Wannabe Geek


  Reply # 490469 7-Jul-2011 10:30
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Same here in wellington, noticed since around 5am at work and then also at home.. Some sites wouldn't load at all or take minutes to finish loading.

Seems to have improved a bit but still slow.

299 posts

Ultimate Geek
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  Reply # 490500 7-Jul-2011 11:17
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Still not working for me, have emailed TelstraClear support - can't be bothered waiting on the phone.




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170 posts

Master Geek
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  Reply # 490506 7-Jul-2011 11:29
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Yep - called faults and got the whole "what brand is your router", "no known faults", "what colour are your eyes" questions before they checked with the "help desk manager"... then yes there is an issue, something todo with routing... "a known issue, should be fixed by midday".

OK, great, but if its a "known issue" then why dont they UPDATE THEIR STATUS PAGE!...

http://networkstatus.telstraclear.co.nz/ 

!!!!!!!!!!!!!!

*sigh*

83 posts

Master Geek


  Reply # 490525 7-Jul-2011 12:01
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Ditto here as well, a call to "support" said they were not aware of any issues ........

299 posts

Ultimate Geek
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  Reply # 490526 7-Jul-2011 12:04
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I even linked to this thread in my support request email - just so they couldn't dismiss it as an issue with my own network!

Still no fix and their status page hasn't been updated! 




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170 posts

Master Geek
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  Reply # 490529 7-Jul-2011 12:07
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Its SOOO annoying - if they updated their status page it would solve a LOT of mucking about.

Should make my first google+ share a moan about this... 

58 posts

Master Geek
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  Reply # 490546 7-Jul-2011 12:32
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Hi everyone, we have no network issues at the moment. It would help to have specific sites that people are having trouble with so we can test.

 

Thanks, Gary

170 posts

Master Geek
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  Reply # 490547 7-Jul-2011 12:36
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Thats not what your help desk says... Try Twitter.com - takes AGES to load, Engadget etc etc

299 posts

Ultimate Geek
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  Reply # 490551 7-Jul-2011 12:40
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