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  Reply # 568343 13-Jan-2012 12:26
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Isn't it about time some of you just made a decision? - move or don't move. You're not going to get any happier by sitting around complaining...

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  Reply # 568344 13-Jan-2012 12:29
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Dratsab: Isn't it about time some of you just made a decision? - move or don't move. You're not going to get any happier by sitting around complaining...


Exactly what some of us are doing 

 
 
 
 


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  Reply # 568357 13-Jan-2012 12:46
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Dratsab: Isn't it about time some of you just made a decision? - move or don't move. You're not going to get any happier by sitting around complaining...

Its not exactly sitting around complaining!!
XNet had said new pricing would be announced end of last year, in line with requests to match what other ISP's were offering.  That hasn't eventuated .... and along with the billing fiasco (for which Im still out of pocket and now being ignored by sales) ... XNet are now leaving me with less $$ in my pocket.

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  Reply # 568367 13-Jan-2012 13:12
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The longer there is no information the less patience people are going to have.

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  Reply # 568394 13-Jan-2012 13:43
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This thread is 6-months-old.

If you're still waiting, well...




Creator of Tallowmere.

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  Reply # 568401 13-Jan-2012 14:00
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Snowfly, That's exactly the plan I am eyeing and for the same reason. It costs me a lot more on xnet, as like you I just paid  $200 on my last xnet bill, primarily data cost plus the base cost of vfx (rural).
On top of being cheaper per GB, it would also save me money on casual cell costs!

This months bill alone would have cost me $135 on Telecom and usually we don't hit the GB quite so hard (had extra usage during holidays) so normally I'd only be spending $115 with the 60G included in the plan. But even if we went with 80 GB on their plan it's still a $65 dollar a month saving!

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  Reply # 568404 13-Jan-2012 14:19
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thekiwi:
Dratsab: Isn't it about time some of you just made a decision? - move or don't move. You're not going to get any happier by sitting around complaining...

Its not exactly sitting around complaining!!
XNet had said new pricing would be announced end of last year, in line with requests to match what other ISP's were offering.  That hasn't eventuated .... and along with the billing fiasco (for which Im still out of pocket and now being ignored by sales) ... XNet are now leaving me with less $$ in my pocket.



It has also been explained why there have been delays. The Commerce Commission surprised most of the industry by immediately announcing an immediate increase in naked DSL pricing in November, something that has caught many ISP's out who had announced naked DSL pricing plans in previous months. Obviously this cost increase is going to result in factors changing when it comes to setting pricing.


As for existing greenfields fibre areas, these networks will all untimately be part of the UFB footprint - but there are currently no retail UFB offerings available.

   

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  Reply # 568410 13-Jan-2012 14:29
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All well and good - but it doesn't explain Xnets silence. At least let us know what users can expect when? Doesn't have to be specific but "lower cost" or "higher cost" would allow many of the remaining users to make a decision now while maintaining a good opinion of Xnet which has got to be worth something right?

Ham

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  Reply # 572649 24-Jan-2012 10:38
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Some of us don't have the option to change provider! We are stuck being charged more than we should be due to where we live. I think if this company is going to be an effective monopoly in these areas, then it should have a responsibility to offer reasonable/competitive pricing.

Is there any more news? Are we any closer to paying what consumers with a choice pay?

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  Reply # 572664 24-Jan-2012 11:18
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Ham: Some of us don't have the option to change provider! We are stuck being charged more than we should be due to where we live. I think if this company is going to be an effective monopoly in these areas, then it should have a responsibility to offer reasonable/competitive pricing.

Is there any more news? Are we any closer to paying what consumers with a choice pay?

WorldxChange doesn't see any reason to change price:
xnet

Maybe they don't understand that impossible to enjoy by high price. Maybe they have good sense of humour.


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  Reply # 580218 11-Feb-2012 17:53
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churn to vodafone save $100 per month for 60GB... loving it so far...


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  Reply # 580314 11-Feb-2012 22:33
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I have to say, I'm a long time user of XNet and I LOVE the service & high quality Internet, but I'm about to move house and (AFAIK) I can't keep the Torrent plan that I'm currently on when I do.  I'd really like to stay with XNet, but to get what I've got now, I'd have to pay DOUBLE what I'm paying now!  I just can't justify it!

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  Reply # 580349 12-Feb-2012 07:50
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Bandwidth issues started when the torrenting became popular, the torrent plan was introduced to try and mitigate the issue, but appeared to make it worse as people would continue as they used to and also download during the early hours. The bandwidth issue went away (AFAIK) when our international links got upgraded.

The upgrade was due to NZ as a relatively safe country being host to so many other countries backup servers that we needed the bandwidth (no space to go into details here, and it is OT). It was not upgraded for the public (secondary).

In my mind the torrent plan should never have been there, but free national bandwidth should. However, WxC was in a tight spot being popular for technical support, pay for only what you use, and flooded with torrent customers.




You can never have enough Volvos!


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  Reply # 580426 12-Feb-2012 10:57
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SamF: I have to say, I'm a long time user of XNet and I LOVE the service & high quality Internet, but I'm about to move house and (AFAIK) I can't keep the Torrent plan that I'm currently on when I do.  I'd really like to stay with XNet, but to get what I've got now, I'd have to pay DOUBLE what I'm paying now!  I just can't justify it!


I would have thought you just advised them of a change of address, not an entire new plan.

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  Reply # 580428 12-Feb-2012 11:01
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TBH I don't know, but in the past with other ISPs I've had to drop grandfathered plans when moving address.

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