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  Reply # 518078 7-Sep-2011 12:40
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Zeon: Yea I think Xnet needs to re-evaluate their pricing a bit considering the others in the market. I like their model of pay as you use but couldn't resist switching about 6 months back to Orcon due the pricing difference. I'd like to switch back to Xnet but it doesn't stack up currently with the pricing.


Like to have you back as well Zeon Cool




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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  Reply # 518165 7-Sep-2011 16:14
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Talkiet:
Niel: [snip]since it is only on the 3rd notice your connection is dropped and then eventually the old notices get cancelled.


There's no current provision in the law to have any connection cancelled...

Cheers - N


Not now, but it will.  It will sneak in once the dust has settled:
Can my Internet connection be taken away?The law allows a District Court to order suspension of your Internet account for up to 6 months. However, this penalty is currently not in force and is not expected to be before 2013. It can come into force at any time in the future if the Government decides that it should.






You can never have enough Volvos!


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Spark NZ

  Reply # 518169 7-Sep-2011 16:24
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Niel:
Talkiet:
Niel: [snip]since it is only on the 3rd notice your connection is dropped and then eventually the old notices get cancelled.


There's no current provision in the law to have any connection cancelled...

Cheers - N


Not now, but it will.  It will sneak in once the dust has settled:
Can my Internet connection be taken away?The law allows a District Court to order suspension of your Internet account for up to 6 months. However, this penalty is currently not in force and is not expected to be before 2013. It can come into force at any time in the future if the Government decides that it should.




As someone familiar with the law and the systems affected in a large ISP, It's my personal belief that implementing this will create a lot of issues that there's no appetite to solve, from political, business, privacy or technical viewpoints.

I don't think it's dumb luck this wasn't enacted.

Cheers - N


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  Reply # 520159 12-Sep-2011 20:34
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Zeon: Yea I think Xnet needs to re-evaluate their pricing a bit considering the others in the market. I like their model of pay as you use but couldn't resist switching about 6 months back to Orcon due the pricing difference. I'd like to switch back to Xnet but it doesn't stack up currently with the pricing.



I agree, I have been a loyal customer for coming up to 4 years through thick and thin, but WxC are simply no longer competitive for my requirements

Currently I have TCNZ POTS and Xnet River [FS/128] but I really need to go FS/FS. To get FS/FS and 10GB is going to cost $52.75+$41.60 for a total of $94.35 to stay with WxC compare the same combo from: TCNZ homelite $82, SNAP $85 or Orcon $90 for a potential difference of $136.2 per annum. I have just changed electricity suppliers to save a similar amount !

People here talk about service which I agree is very good but I woudn't have needed it on most occassions if WxC hadn't had the issues they have had over the years

I'd like to stay but I am not willing to pay the premium. I'll give them some time to see if the rumored pricing changes come if not I'm off

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  Reply # 520164 12-Sep-2011 20:50
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xlinknz: Currently I have TCNZ POTS and Xnet River [FS/128] but I really need to go FS/FS. To get FS/FS and 10GB is going to cost $52.75+$41.60 for a total of $94.35 to stay with WxC compare the same combo from: TCNZ homelite $82, SNAP $85 or Orcon $90 for a potential difference of $136.2 per annum. I have just changed electricity suppliers to save a similar amount !


Had you considered Xnet Fusion? $82.75 including phone with voicemail, caller ID and all that stuff...

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  Reply # 520303 13-Sep-2011 08:04
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RunningMan:
xlinknz: Currently I have TCNZ POTS and Xnet River [FS/128] but I really need to go FS/FS. To get FS/FS and 10GB is going to cost $52.75+$41.60 for a total of $94.35 to stay with WxC compare the same combo from: TCNZ homelite $82, SNAP $85 or Orcon $90 for a potential difference of $136.2 per annum. I have just changed electricity suppliers to save a similar amount !


Had you considered Xnet Fusion? $82.75 including phone with voicemail, caller ID and all that stuff...


Surely have ! but unfortunately WxC are still not competitive:

SNAP Naked 10GB  + VFX = $76.5
Orcon Genius 10GB $79

And I'd have to buy at a minimum a Linksys SPA2102 Voice Adapter at $114. At this stage I am happy to have POTS [useful in an Earthquake since it doesn't use mains power] and I'm waiting on VFX CPE that is IPv6 ready and cost effective











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  Reply # 520306 13-Sep-2011 08:08
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xlinknz:
RunningMan:
xlinknz: Currently I have TCNZ POTS and Xnet River [FS/128] but I really need to go FS/FS. To get FS/FS and 10GB is going to cost $52.75+$41.60 for a total of $94.35 to stay with WxC compare the same combo from: TCNZ homelite $82, SNAP $85 or Orcon $90 for a potential difference of $136.2 per annum. I have just changed electricity suppliers to save a similar amount !


Had you considered Xnet Fusion? $82.75 including phone with voicemail, caller ID and all that stuff...


Surely have ! but unfortunately WxC are still not competitive:

SNAP Naked 10GB  + VFX = $76.5
Orcon Genius 10GB $79

And I'd have to buy at a minimum a Linksys SPA2102 Voice Adapter at $114. At this stage I am happy to have POTS [useful in an Earthquake since it doesn't use mains power] and I'm waiting on VFX CPE that is IPv6 ready and cost effective


You could always look at something like a Fritz! box 7390 with Fritz! phone. Beats the Genius hands down and will give you VDSL2 support if you're within a coverage area.

"Cost effectitive" is a subjective thing, but with it's features I think the price is reasonable.

    













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  Reply # 520339 13-Sep-2011 10:19
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yeah I suppose it comes down to who Xnet are targeting with their product sets; because currently Fusion is not competitive for a standard user who just wants a phone and internet (ie someone who doesn't necessarily want to setup/manage their own phone system etc).

We know Xnet has great support, we know that Xnet offers VFX (for those wanting to manage their own phone setup), we know that Xnet has pay per GB; but for users who just want the core products of a phone and the internet the cards are not stacking favourably.

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  Reply # 520342 13-Sep-2011 10:21
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Without free off peak or something like that (the grand fathered torrential plan isn't sold to new sign ups anymore) the Xnet's $1.28 per GB model just isn't competitive at higher usage.

Telecom Total Home 60GB: $105
Orcon Genius 60GB: $105
Xnet Fusion w/ 60GB: $146.75

Telecom Total Home 80GB: $125
Orcon Genius 80GB: $125
Xnet Fusion w/ 80GB: $197

Telecom Total Home 100GB: $145
Orcon Genius 130GB: $155 (no 100GB option on the plan page)
Xnet Fusion w/ 100GB: $197

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  Reply # 520495 13-Sep-2011 14:59
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Ragnor: Without free off peak or something like that (the grand fathered torrential plan isn't sold to new sign ups anymore) the Xnet's $1.28 per GB model just isn't competitive at higher usage.

Telecom Total Home 60GB: $105
Orcon Genius 60GB: $105
Xnet Fusion w/ 60GB: $146.75

Telecom Total Home 80GB: $125
Orcon Genius 80GB: $125
Xnet Fusion w/ 80GB: $197

Telecom Total Home 100GB: $145
Orcon Genius 130GB: $155 (no 100GB option on the plan page)
Xnet Fusion w/ 100GB: $197


This. I imagine I'll jump ship the moment another ISP joins the Brightspark FTTH providers list (assuming it's cheaper). I doubt Xnet's pricing will be the best in the land once this fibre "trial" ends.

Xnet Fusion over Fibre:
0GB: $99.00
60GB: $175.80
80GB: $201.40
100GB: $227.00

And I know I can't get this, but UberGroup fibre on the Northpower network:
150GB: $99.00
250GB: $199.00

...




Creator of Tallowmere.

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  Reply # 520565 13-Sep-2011 17:24
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E3xtc: Fusion is not competitive for a standard user who just wants a phone and internet (ie someone who doesn't necessarily want to setup/manage their own phone system etc)

They are not advertising anywhere except maybe a poster in PB Technologies.  They can't be targeting normal users.




You can never have enough Volvos!


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  Reply # 520598 13-Sep-2011 18:48
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Niel: They can't be targeting normal users.


This is because they tend to operate through their dealer channel.

Probably a good opportunity for a switched on WxC dealer to come up with a package similar to Orcon's Genius offerings - make it simple for the average punter.

I do think WxC's weakness is the massive amounts of paperwork that are required for new accounts.  It really needs to be quick and simple, like (dare I mention their name) 2Talk's. 

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  Reply # 520784 14-Sep-2011 09:19
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nate:
Niel: They can't be targeting normal users.

I do think WxC's weakness is the massive amounts of paperwork that are required for new accounts.  It really needs to be quick and simple, like (dare I mention their name) 2Talk's. 


Yes its somewhat surprising the first time you login to the dealer portal and realise its nothing but PDF's.

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  Reply # 520925 14-Sep-2011 12:58
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rphenix: Yes its somewhat surprising the first time you login to the dealer portal and realise its nothing but PDF's.


This has been a bugbear of mine since we were a dealer (around three years ago) - WxC has developed good, reliable systems for VoIP, with clever guys to support it, however their sales and signup processes are so antiquated!

As a new user, I should be able to sign up online, register a credit card, and get my new phone number and account details right then and there.

As a dealer, I should be able to provision new clients, and add/edit/delete their services from a secure portal.

Surely all this would help cut down their administration costs?


/end rant. 

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  Reply # 521241 14-Sep-2011 23:44
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Xnet Fusion over Fibre:
0GB: $99.00
60GB: $175.80
80GB: $201.40
100GB: $227.00

And I know I can't get this, but UberGroup fibre on the Northpower network:
150GB: $99.00
250GB: $199.00

...


Now I live in area, where Xnet is only provider. Before I could download with Slingshot 90Gb per month and pay $95 for Interner and phone line. Now I can't afford this with Xnet price and I can't change provider!
 

speedtest



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