[WXC/VFX] Will we see some more competitive pricing for VFX now?

Forums › Vodafone New Zealand › [WXC/VFX] Will we see some more competitive pricing for VFX now?

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295 posts

Ultimate Geek
+1 received by user: 7

Reply # 616079 27-Apr-2012 15:11

networkn: Regarding the post about XNet bashing 2talk... If you had been a 2Talk customer and knew how bad it was, you would soon come to know, that it would be hard to be worse than that.

I am a 2Talk customer ... and from a "product" pov have had very few issues.... as I have had issues with XNet.

kyhwana2

2445 posts

Uber Geek
+1 received by user: 146

Reply # 616082 27-Apr-2012 15:14

E3xtc: the great thing about next week is that there will always be another week after the next

And the month after that!

jtbthatsme

921 posts

Ultimate Geek
+1 received by user: 65

Trusted

Reply # 616083 27-Apr-2012 15:14

Yeah if they're too long I might be switching to Snap as well (unless i'm getting charged $199 for a install when i'm already on NDSL then it will be the next worst option).

networkn

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Lifetime subscriber

Reply # 616084 27-Apr-2012 15:15

Ever tried to get support? Of the 9 cases I had open, 1 was closed in a reasonable timeframe. They constantly tried to blame our config, but switching to another provider with the same equipment fixed all our issues and we are so happy now. VOIP isn't perfect, I wouldn't have made the switch if I knew then what I knew today..

boonrider

35 posts

Geek

Reply # 616125 27-Apr-2012 16:36

I've finally decided that enough is enough. No more thread watching - I have just signed up with Snap.

kyhwana2

2445 posts

Uber Geek
+1 received by user: 146

Reply # 616137 27-Apr-2012 16:40

Oh look, SNAP managed to get their business plans updated.
http://www.snap.net.nz/work/step2

jbard

1366 posts

Uber Geek
+1 received by user: 16

Reply # 616146 27-Apr-2012 16:42

boonrider: I've finally decided that enough is enough. No more thread watching - I have just signed up with Snap.

Same here, I feel I have been pretty patient with Xnet as I find their service good but this is getting a bit silly now.

Even if Xnet hadn't been promising new pricing for months now I would still be moving. I can get much cheaper pricing (and similar service levels) with snap.

I understand problems happen, but I don't see why they couldn't have announced the new pricing without launching the website. Customers will only stay loyal for so long.

The rumored pricing that has been posted here doesn't help either, if that really is the new pricing then Xnet have clearly lost touch with the current market. (i'm fairly confident when/if the new pricing comes out it will be better than what is posted above)

I have had great service and support from Xnet but can now longer justify my monthly bill, maybe I will come back one day but for now, goodbye.

JUPITER2K

131 posts

Master Geek

Reply # 616154 27-Apr-2012 16:46

Me too... Home plan $90 @ landline and 65G data

thekiwi

295 posts

Ultimate Geek
+1 received by user: 7

Reply # 616156 27-Apr-2012 16:50

boonrider: I've finally decided that enough is enough. No more thread watching - I have just signed up with Snap.

Yup given its the 27th and Im guessing everyone has a monthly invoice date ... time to move.

jtbthatsme

921 posts

Ultimate Geek
+1 received by user: 65

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Reply # 616161 27-Apr-2012 17:07

networkn: Ever tried to get support? Of the 9 cases I had open, 1 was closed in a reasonable timeframe. They constantly tried to blame our config, but switching to another provider with the same equipment fixed all our issues and we are so happy now. VOIP isn't perfect, I wouldn't have made the switch if I knew then what I knew today..

So which ISP are you talking about Xnet or Snap as I would like to think that once your up and running support shouldn't be needed unless something drastic happened. 9 cases is a lot of issues to be needing support for.

networkn

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Reply # 616179 27-Apr-2012 17:34

Sorry I was actually talking about 2talk. I should have been clearer.

AllenG

441 posts

Ultimate Geek
+1 received by user: 1

Reply # 616548 28-Apr-2012 13:55

Called Xnet sales back today, They wouldn't say why the new plans are still not out.
If the info I got last week is the extent of any data bundling then they are going to be uncompetitive for anyone using over 5GB of data.

I'm exercising my customer choice.
Goodbye Xnet.

I've just signed up with Telstra Clear for homeline +40GB free data for $75 per month.
first 2 month free, free wireless modem, no connection fee to get an analogue phone put back on.
Free 40GB data is only for 12 months so I'll review the offerings again then.

Slingshot are also currently offering analogue phone & 20GB for $69 per month for a 12 month contract.

I'll miss free caller ID & voicemail from Fusion but i'll enjoy the 40GB more.

Regards Allen.

semigeek

1525 posts

Uber Geek
+1 received by user: 115

Reply # 616551 28-Apr-2012 14:02

AllenG: Called Xnet sales back today, They wouldn't say why the new plans are still not out.
If the info I got last week is the extent of any data bundling then they are going to be uncompetitive for anyone using over 5GB of data.

I'm exercising my customer choice.
Goodbye Xnet.

I've just signed up with Telstra Clear for homeline +40GB free data for $75 per month.
first 2 month free, free wireless modem, no connection fee to get an analogue phone put back on.
Free 40GB data is only for 12 months so I'll review the offerings again then.

Slingshot are also currently offering analogue phone & 20GB for $69 per month for a 12 month contract.

I'll miss free caller ID & voicemail from Fusion but i'll enjoy the 40GB more.

Regards Allen.

The Slingshot deal if you sign up now, you get 200GB free which never expires

AllenG

441 posts

Ultimate Geek
+1 received by user: 1

Reply # 616552 28-Apr-2012 14:07

semigeek:

The Slingshot deal if you sign up now, you get 200GB free which never expires

Hi. Sorry I wasn't very clear. The TC free 40GB is per month for 12 months.

I'll re-evaluate what's on offer when the 12 month is up.

Regards Allen.

thekiwi

295 posts

Ultimate Geek
+1 received by user: 7

Reply # 616643 28-Apr-2012 17:16

AllenG: Called Xnet sales back today, They wouldn't say why the new plans are still not out.
If the info I got last week is the extent of any data bundling then they are going to be uncompetitive for anyone using over 5GB of data.

I'm exercising my customer choice.
Goodbye Xnet.

I've just signed up with Telstra Clear for homeline +40GB free data for $75 per month.
first 2 month free, free wireless modem, no connection fee to get an analogue phone put back on.
Free 40GB data is only for 12 months so I'll review the offerings again then.

Slingshot are also currently offering analogue phone & 20GB for $69 per month for a 12 month contract.

I'll miss free caller ID & voicemail from Fusion but i'll enjoy the 40GB more.

Regards Allen.

Thansk Allen

Looks like its SNAP for me if the data costs arent improving from XNet.

Over n Out.

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