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8 posts

Wannabe Geek


Topic # 8811 31-Jul-2006 14:02
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Hi All,

I have a Vodaphone 3315 on prepay, and for about the last year I've been getting Rugby Text Alerts from a number 97986. I've never wanted them, but they were free and I didn't know how to get rid of them so I left it. 

Now it transpires that they have started charging for the messages.

Does anyone know who I can get these stopped.

I have called Vodafone and they are not coming from the Vodafone live site, and I don't have My Vodafone, on my cell phone, so it's not coming from there, the CSR said there is nothing they can do.

Please HELP ME SOMEONE.....I found out it's costing me 25 cents a message and with the AirNewZealand Cup jsut started I get 7 odd texts a weekend I don't want.

Thanks for any help in advance  :-D

Cheery then
Fatso

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BDFL - Memuneh
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Reply # 42931 31-Jul-2006 14:41
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Rugby Text Alerts seems to be a Telecom service, and only available to 025 and 027 clients. If this is the same service then it's strange you have it on a 021 phone.





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8 posts

Wannabe Geek


  Reply # 42934 31-Jul-2006 14:49
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Yeah I googled the number, and I got the previous forum, but there was no resolution posted.

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  Reply # 42953 31-Jul-2006 16:06
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Its unlikely that it's the Telecom Service as the numbers the SMS's are sent from are usually 3 digits. Try http://www.vodafone.co.nz/services/07.0_totally_mobile_internet.jsp "Sports Resutls to your mobile" link down the bottom

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  Reply # 42980 31-Jul-2006 16:49
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They are coming from Vodafone if you can't stop them in your SIM2 menu ring 777 and ask them to log a fault ticket

Don't let anyone tell you they are not coming from Vodafone

Cause if you have a look at the cost of SMS alerts from vodafone they are 25 cents plus I know that number



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Wannabe Geek


  Reply # 43192 3-Aug-2006 08:21
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Still not getting anywhere with Vodafone. Any other suggestions..... although I did see Fairgo last night where a Vodafone representative mentioned that they can trace text messages.....arrrgggghhhhh.

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Reply # 43246 3-Aug-2006 15:15
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What did the last person at vodafone say

My last post to you was very clear.



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Wannabe Geek


  Reply # 43249 3-Aug-2006 15:32
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I just got a text message to say it's been solved.  But I have called them back to ask where the text messages were sent from. ....they chewed up alot of my credit......so next step to see where they came from and try and get some credit back.

Thanks for your help.


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