DonGould: But what's really going on here is that people are putting extra goods in your cart while you are walking around the store that they think you might like. The Weetbix rep drops some of his new cereal in, the Coke guy drops a few bottles of a new flavor in, etc.
You get to the till but because the till isn't reading/presenting the goods correctly, you're just not noticing until you get the updated account at the end of the month or when ever.
In good faith you've made a number of really obvious requests.
* Can you please stop these people from dropping in my trolly by not letting them in the super market?
"No, it's your job to block goods into the trolly as you shop"
* Can you please give me an accurate bill at the checkout?
Its the dropping stuff in my trolley and forcing me to buy it that seems blatantly unreasonable.
I think that the billing system is a red herring. It would help me detect the unwanted goods earlier, that's all. But either I have to pay for them or I don't. It seems that I do have to pay at the moment.
I don't hear anyone saying that TC will take the unwanted traffic off my bill if I can identify it. Nor do I hear anyone telling me how to identify the unwanted stuff easily.
BTW, my daughter is most unlikely to feel guilty about eating ice cream.