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Topic # 9143 23-Aug-2006 19:11
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hi! im using my Vodafone NZ prepaid in Australia  (roaming) but if someone tries to call me, I get charged! apparently its the roaming fees. it even charges me if i dont answer the calls.
I would like to know if theres any numbers i can use to divert all calls i recieve so it doesnt chew up my credits?

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Reply # 44572 23-Aug-2006 19:14
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You can arrange with Vodafone to have all calls going directly to your Voice Mailbox and you can then use a single call to retrieve all messages. This shouldn't affect your account because the diversion is unconditional.

Full instructions are detailed on this page.








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  Reply # 44574 23-Aug-2006 19:22
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thanx freitasm

i think it worked. i just hav to wait till someone calls me to see if it chews up my credit lol

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Reply # 44581 23-Aug-2006 20:36
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Prepay customers can not setup diverts this is restricted on the network side

And the reason why you are charged for calls you don't answer is because the call comes back to NZ to your voice mail box

If you don't want to pay for incoming calls turn your handset off is the only way

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  Reply # 44583 23-Aug-2006 20:55
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All Vodafone customers need to be aware that all calls diverted to voicemail on no answer while roaming will incur a roaming forward change for the length of the call. Vodafone don't make this clear on their website or anywhere in their roaming pack - they briefly mention it in the Australia roaming section but nowhere else. As I found out last year this can become very costly if you miss calls!





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  Reply # 44586 23-Aug-2006 21:07
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I diverted my calls using the information on their site. i got a divert symbol on the screen of my fone now :-) maybe its working

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  Reply # 44588 23-Aug-2006 21:11
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Question??

Would it be cheaper to get an Aussie Prepay Sim pack whilst you are over there??




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  Reply # 44589 23-Aug-2006 21:12
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sbiddle Your calls can only return to voice mail when on vodafone OZ not any other carrier

Thats why its only mentioned in the OZ part of the roaming info





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  Reply # 44598 23-Aug-2006 22:28
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psychrn: Question??

Would it be cheaper to get an Aussie Prepay Sim pack whilst you are over there??


your absolutely correct :-)

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  Reply # 44602 24-Aug-2006 07:45
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johnr: sbiddle Your calls can only return to voice mail when on vodafone OZ not any other carrier

Thats why its only mentioned in the OZ part of the roaming info




It works on quite a few European Vodafone networks as well. You were the one who explained the charge to me last year when 777 couldn't and when I was in Europe after that last year I had quite a few charges appear on my bill and voicemail messages left succesfully. From memory I had charges appear in the UK, Germany, Czech Republic & Hungary (all roaming on Vodafone).




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