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  Reply # 50692 1-Nov-2006 20:23
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Fraktul: The phones should have a RAL value, the sum of these should not exceed the RAL specifications of the device you are using.

Laymans terms: Each device in the wiring loop uses so much power, the device can only supply power up to its specification on each port so the sum of the power values each phone uses cant exceed this power value.

Eg there is no magical 'phone usage' value for all phones, you might have 4 phones work fine then switch to 3 new phones which are greedy on the power and find there is not enough power to drive these.


Maverick:
First off security is a big issue for every one and hence the reason why we are deploying the network the way we are with locking down Configs / Passwords etc, at this stage it is not possible for sniff the details from your config files, it is fully encrypted with all user names and passwords so sniffing the packets will not give away user details unlike some of the other services out there .


Encrypting the configs and encrypting the SIP auth process are two different things, perhaps you are reffering to using CHAP for the auth process in which case the username is actually sent in plaintext. Unless you are encrypting the data stream before the SIP auth in other words its easy enough to get the username, if you are in a position to sniff traffic in the first place (unlikely with UBS connections).




Thanks Fraktul yes you are correct I was referring to the Config process which is fully encrypted, the Basic SIP transactions are normal SIP packets but encypted for the authenication process  




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  Reply # 50694 1-Nov-2006 20:27
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hads: The PAP2T supports 5 REN (Ringer Equivalence Number) per port, what you need to do is add up the REN of all the phones that you want to connect to the PAP2T (it should be on the phone somewhere) and make sure that that the total is less than 5.



hads


thanks Hads I will file that away myself




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  Reply # 50696 1-Nov-2006 20:45
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hads: The PAP2T supports 5 REN (Ringer Equivalence Number) per port, what you need to do is add up the REN of all the phones that you want to connect to the PAP2T (it should be on the phone somewhere) and make sure that that the total is less than 5.


Thanks hads, I think I got it, juct checked all my phones and found: 1st phone is 0.5, 2nd phone is 0.6, 3 phone is 1.0 and 4 phone is 1.0, total is 3.1.

Will it work?

Cheers

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  Reply # 50743 2-Nov-2006 09:21
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01EG: Thanks hads, I think I got it, juct checked all my phones and found: 1st phone is 0.5, 2nd phone is 0.6, 3 phone is 1.0 and 4 phone is 1.0, total is 3.1.

Will it work?


That should work fine.

Cheers

hads.




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Reply # 50758 2-Nov-2006 10:27
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Finally last night, I had the chance to get VFX up and running. I must say I'm blown away with how easy it was!

Before starting I thought it would be a good idea to do a Factory Reset on my PAP2 so as to clean out all of the iTalk settings, just in case they might upset the Provisioning File.  I used the IVR to accomplish this, and then re-entered my Static IP address, Net Mask etc and finally the URL to the Provisioning Server.

So far, so good I thought and Saved Changes, waiting expectantly for the PAP2 to reboot and register with the VFX system.  Nothing happened so I played around a bit more without making any further progress.

At this point I figured it was time to phone the Tech. Support number and immediately got through to an extremely helpful person who really knew his stuff.  Together, we tried a few more things and it still wasn't working so he asked me to remove the PAP2's power cord for 10 seconds and then let it restart.  That did the trick, and if it hadn't been for this little hiccup, I would have been able to get it all going on my own.  Apparently, this is a known issue with Linksys equipment i.e. it won't download the Provisioning File until you cycle the power.

This may be something to note for future reference in the case of other customers like me who have bought their own equipment.

Now that everything is up and running I have had a really good play and here are my impressions:

1)  The Voice Portal is just great!  It is so rich in functionality compared to anything else I have seen.  I really like the ability to record separate messages for BUSY versus NO ANSWER.  Neil Waka's recorded messages add a very professional touch to the whole system and the ability to send received Voice Messages by e-mail is the icing on the cake.  It leaves Telecom's Call Minder completely in the dust!  Very well done!!!

2)  I straight away noticed how good the audio quality is compared to iTalk so I tried sending a 2 page fax to another Auckland number.  It worked immediately and was very fast.

3)  This was the BIGGEST SURPRISE...  I connected up our MySky box to the PAP2 and entered the Installer Menu which has a function to do a callback to Sky TV using MySky's analogue modem.  Much to my surprise, it just worked!!!  In spite of much playing around with Codecs etc, I could never get this to work with iTalk.

This is an extremely slick product which is a credit to all who have been involved in its development.  I have tried inward calls, outward calls, to and from mobiles and landlines.  The Caller ID works perfectly, both incoming and outgoing.  The voice mail works perfectly and I can even set the number of rings. Laughing

Everything just works out of the box which is such a different experience for me compared to iTalk.  It's a truly awesome product and I'm sure it will take the NZ VoIP market by storm! Cool


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  Reply # 50767 2-Nov-2006 10:58
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Grant17:

This is an extremely slick product which is a credit to all who have been involved in its development.  I have tried inward calls, outward calls, to and from mobiles and landlines.  The Caller ID works perfectly, both incoming and outgoing.  The voice mail works perfectly and I can even set the number of rings. Laughing



How did you do this? I can't find the setting in the portal. Did you do it on the PAP2T?

thats the only thing missing for me - my fax picks up after 8 rings, but it goes to voice mail after about 4. I have turned off voice mail if not answered (only if busy) so it may not be a problem.....




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


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  Reply # 50768 2-Nov-2006 11:00
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nic.wise:
Grant17:

This is an extremely slick product which is a credit to all who have been involved in its development.  I have tried inward calls, outward calls, to and from mobiles and landlines.  The Caller ID works perfectly, both incoming and outgoing.  The voice mail works perfectly and I can even set the number of rings. Laughing



How did you do this? I can't find the setting in the portal. Did you do it on the PAP2T?

thats the only thing missing for me - my fax picks up after 8 rings, but it goes to voice mail after about 4. I have turned off voice mail if not answered (only if busy) so it may not be a problem.....



Go to your Portal, it's under
Messaging ---> Greetings




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  Reply # 50769 2-Nov-2006 11:11
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nic.wise: How did you do this? I can't find the setting in the portal. Did you do it on the PAP2T?

Ahhh..., it wasn't that easy to find I must admit, but here is how you do it:

1)  Login to the VFX Voice Portal
2)  Select Phone Features
3)  Select Messaging
4)  Select Greetings
5)  Select Number of Rings before greeting

I did some testing with this, and with the Number of Rings set to 3 according to VFX, the incoming caller hears 6 rings, but the PAP2 only rings 4 times.

So, the number of rings is a little bit out of sync but I find that setting it to 3 is a good number.  It isn't so long that the Caller gives up (as with iTalk), but it isn't so quick that you don't have time to answer the phone.

Cheers,
Grant.

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  Reply # 50770 2-Nov-2006 11:29
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maverick: Hi 01EG, very good question 4 lines off one port not 100% sure but will talk to some people at linksys and let you know, have a felling the voltage will be fine but not so sure about the current. We don't actually sell the harware we just recommend it for our network Places like Dick Smith or ascent have the boxes http://www.ascent.co.nz/

Phillip, do you have any info from linksys? Thanks to hads, I got the info, but will be better to have some kind of confirmation from manufacture.

Hardware, so I buy the PAP2T somewhere and make a settings by myself with your settings, is it right?

Does anybody really know how much traffic spend for 1 hour?

Thanks

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  Reply # 50771 2-Nov-2006 11:34
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Grant17:

At this point I figured it was time to phone the Tech. Support number and immediately got through to an extremely helpful person who really knew his stuff.  Together, we tried a few more things and it still wasn't working so he asked me to remove the PAP2's power cord for 10 seconds and then let it restart.  That did the trick, and if it hadn't been for this little hiccup, I would have been able to get it all going on my own.  Apparently, this is a known issue with Linksys equipment i.e. it won't download the Provisioning File until you cycle the power.

This may be something to note for future reference in the case of other customers like me who have bought their own equipment.



You can also reboot using the IVR: **** REBOOT # (732668#)
This will also cause the provisioning to initiate





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  Reply # 50773 2-Nov-2006 11:38
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01EG: Phillip, do you have any info from linksys? Thanks to hads, I got the info, but will be better to have some kind of confirmation from manufacture.


Here is some confirmation for you; PAP2T datasheet - On the second page under specifications look for REN.

Cheers,

hads.




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  Reply # 50774 2-Nov-2006 11:39
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Is it possible to configure my Grandstream BudgeTone phone to work with VFX. I am currently with iTalk but have been having many of the same issues as described by Grant. Thanks

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  Reply # 50775 2-Nov-2006 11:43
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bigqueez: Is it possible to configure my Grandstream BudgeTone phone to work with VFX. I am currently with iTalk but have been having many of the same issues as described by Grant. Thanks


No, VFX currently requires a Linksys device. If you read through the posts earlier in the thread you will find the details.




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  Reply # 50778 2-Nov-2006 11:50
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bigqueez: Is it possible to configure my Grandstream BudgeTone phone to work with VFX. I am currently with iTalk but have been having many of the same issues as described by Grant. Thanks



We had intially been doing a bit of work with Grandstream but they could not /would not fix several issues we had with them, so services like 3 way calling etc would not work properly with our service. So thats why we don't support Grandstream




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  Reply # 50779 2-Nov-2006 11:57
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01EG: Does anybody really know how much traffic spend for 1 hour?

From my experience, G729 takes around 30kbps in each direction on your internet connection.

This equates to about 13.5MB per hour in each direction, or 27MB total.

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