[WXC/VFX] What is happening with World Exchange

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] What is happening with World Exchange

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CYaBro

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#552670 2-Dec-2011 15:08

Still having random issues with our VFX lines.
Wife just tried to call and it got forwarded to my cell.
I immediately picked up one of the VFX lines and called her back it worked.

Opinions are my own and not the views of my employer.

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maverick

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WorldxChange

#552677 2-Dec-2011 15:17

Hi CyaBro, yes we are seeing an occurrence of an issue we saw yesterday , Our Vendors are working on it at present but if you restart your device it will probably fix the issue as we have made a slight adjust to the affected devices

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

CYaBro

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#552714 2-Dec-2011 16:30

Nope still issues after a couple of reboots.
Calls come in and the phones start ringing then the call drops.

Edit: Same as Gremlin :)

Opinions are my own and not the views of my employer.

Gremlin

83 posts

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#552715 2-Dec-2011 16:31

Still having issues here with our lines, phone rings twice and then simply disconnects :(

maverick

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WorldxChange

#552726 2-Dec-2011 17:00

CYaBro: Nope still issues after a couple of reboots.
Calls come in and the phones start ringing then the call drops.

Edit: Same as Gremlin :)

Hi Chris,

If you restart now and see what happens please, the change that should have happen doesn't appear to have taken.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

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WorldxChange

#552728 2-Dec-2011 17:02

Gremlin: Still having issues here with our lines, phone rings twice and then simply disconnects :(

Send me your details please and I will take a look... cants see who you are from your profile :)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

CYaBro

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#552732 2-Dec-2011 17:08

Incoming calls not working at all now, can still makes calls OK.
Incoming calls are going to the 'lines are busy' message.

Opinions are my own and not the views of my employer.

Gremlin

83 posts

Master Geek

#552734 2-Dec-2011 17:10

maverick:
Gremlin: Still having issues here with our lines, phone rings twice and then simply disconnects :(

Send me your details please and I will take a look... cants see who you are from your profile :)

Message sent. Thanks for looking into it, much appreciated (I've also quite enjoyed the quiet day without phone calls other than the handfull of dropped ones!).

maverick

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WorldxChange

#552736 2-Dec-2011 17:14

Okay saw that , there was one thing missed out , fixed now as we just had a quick chat ... :)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

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WorldxChange

#552739 2-Dec-2011 17:22

Thanks for that Gremlin, can you give your box a kick again please...

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

coffeebaron

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#552740 2-Dec-2011 17:26

My open VFX has been playing up too - but it's the weekend now! Will see what happens Monday :)

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Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

maverick

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WorldxChange

#552741 2-Dec-2011 17:28

Let me know what connections Fraser and I will sort... Nice speaking with you Gremlin all sorted now and apologies again for the issue... 8 hours to sort a VPN issue for you and I thought my problem was bad :)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Gremlin

83 posts

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#552743 2-Dec-2011 17:32

Thanks for your help maverick, much appreciated, looking all good here now.

coffeebaron

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#552750 2-Dec-2011 17:44

Thanks for the advise maverick, seems to have worked.
To anyone else using open VFX and has set to TCP, change to UDP until issue resolved.

Rural IT and Broadband support.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

JayADee

2115 posts

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#553398 4-Dec-2011 10:19

It's great to be with a company who admits a problem and says "sorry about that". I've been with plenty of low life isp's who lie their butts off and there is nothing more infuriating.

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