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  Reply # 561237 24-Dec-2011 18:01
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Only the V1.2 devices are getting changed out

John

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  Reply # 561312 24-Dec-2011 23:51
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+1 on hot and I can smell it too! John is this normal for this new model?

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  Reply # 561314 25-Dec-2011 00:11
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bmoff: +1 on hot and I can smell it too! John is this normal for this new model?

Doesn't sound normal to me.

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  Reply # 561315 25-Dec-2011 00:33
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codyc1515:
bmoff: +1 on hot and I can smell it too! John is this normal for this new model?

Doesn't sound normal to me.


No. I'm nervous about leaving it on overnight in case it catches fire!

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  Reply # 561359 25-Dec-2011 10:34
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vientorio:  I can smell the hot plastic smell all throughout my home after having it powered for some 6 hours, and its really too hot to touch.

Out comes my laser thermometer and WOW! 68 degrees C on the silver strip at the front!  Is that normal?  
 


Wow, that is very hot for an external surface of a consumer item. Hope you don't have any children who can touch it.


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  Reply # 561361 25-Dec-2011 10:38
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What is the power supply rated at for that device? All that wattage has to be coming from somewhere : )

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  Reply # 561369 25-Dec-2011 11:48
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gzt: What is the power supply rated at for that device? All that wattage has to be coming from somewhere : )


12V 1A DC which is 12 watts.  Hardly seems enough to get all this heat; maybe poor ventilation design?

FWIW I've turned the upgrade sure signal off and put our old one back in, Ill contact Vodafone next week about the excessive heat.

Merry Christmas 

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  Reply # 561372 25-Dec-2011 12:12
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vientorio:
gzt: What is the power supply rated at for that device? All that wattage has to be coming from somewhere : )


12V 1A DC which is 12 watts.  Hardly seems enough to get all this heat; maybe poor ventilation design?

FWIW I've turned the upgrade sure signal off and put our old one back in, Ill contact Vodafone next week about the excessive heat.

Merry Christmas 

If I remember correctly it seemed to me like the Huawei HG556A (Vodafone Broadband Complete) modem got quite hot as well. Whats the brand and model on this new one?

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  Reply # 561378 25-Dec-2011 12:48
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This upgraded sure signal is Alcatel Lucent

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  Reply # 561383 25-Dec-2011 13:52
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hmmm... i am in the market to get sure signal.. is this heat problem is a known issue?





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