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# 96524 30-Jan-2012 08:42
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I know you can do this as I have done it before and I have found some instructions that say login as 'admin'.

However, I cannot seem to actually log out - if I click log out, it just returns me back to the 'home' screen with the same menu as normal, I never have the opportunity to enter a new user and password.

What I want to do is check what the ADSL connection setting is and see if ADSL 2 is any faster following our recent cabinet upgrades in the area. 





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  # 574832 30-Jan-2012 09:24
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  # 574835 30-Jan-2012 09:33
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johnr: http://forum.vodafone.co.nz/topic/6671-hg556a-modem/

What are your modem line stats?


I can't do that as the modem never gives me a chance to log in or out. If I click log out, I just end up back at the home screen already logged in same as before.

Stats are 

However Speedtest gives different results - 3.1 downstream and 0,70 upstream approx 





 
 
 
 


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  # 574849 30-Jan-2012 10:19
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Has your browser stored the user name and Password?

Line stats do not mean that is the speed you will get

John



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  # 574850 30-Jan-2012 10:22
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Possibly; I am using Safari.

However, I would think it ought to still log out when asked to do so. I will log in on another user account and see if I can get any joy that way. 





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  # 574983 30-Jan-2012 16:09
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Geektastic:
However Speedtest gives different results - 3.1 downstream and 0,70 upstream approx 


3.1MB/sec can't be right, that's faster than the theoretical maximum speed that ADSL2+ allows, something is getting cached somewhere.

Clear your cookies & cache. You should be able to login with username and password of advanced instead of the other user/pass combo as well.
 






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  # 574986 30-Jan-2012 16:16
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Cache etc cleared and ran Speedtest again.

Here are the results as of 2 minutes ago!




I did manage to get in under advanced by changing user to a 'spare' account I keep on the Mac for just such things.

Every mode of connection is active - the only unchecked option is SRA. 





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  # 574990 30-Jan-2012 16:18
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I wonder if your profile is stuck on ADSL1 might pay to call the fixed line support team and let them do some checks

John

 
 
 
 


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  # 574991 30-Jan-2012 16:20
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That speed seems about as I'd expect. A good ADSL connection is usually 1.5MB-2MB/sec, they usually seem to sit around the 1.5MB/sec mark though in my experience, unless you're very close to the exchange, have a good quality filter and good quality phone lines inside & outside the house.






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  # 574994 30-Jan-2012 16:24
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It is no faster than it was before they upgraded the local cabinets in December last year however.

I will ask VF to check it. It's woefully slow for real life use really. Imagine using cloud storage in my photography business and backing up a library of 50MB files (15,000 of them!) over a connection that speed. I'd have to go on holiday for a month....;-) 
stevenz: That speed seems about as I'd expect. A good ADSL connection is usually 1.5MB-2MB/sec, they usually seem to sit around the 1.5MB/sec mark though in my experience, unless you're very close to the exchange, have a good quality filter and good quality phone lines inside & outside the house.







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  # 574998 30-Jan-2012 16:31
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johnr: I wonder if your profile is stuck on ADSL1 might pay to call the fixed line support team and let them do some checks

John


I'm just doing this now. Did you know that your hold music is still the same track it was last time I rang 4 months ago?!

Just saying... 





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  # 574999 30-Jan-2012 16:32
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Geektastic:
johnr: I wonder if your profile is stuck on ADSL1 might pay to call the fixed line support team and let them do some checks

John


I'm just doing this now. Did you know that your hold music is still the same track it was last time I rang 4 months ago?!

Just saying...?


We knew you liked the song so left it on loop :P

You are dam lucky it's not me singing!!



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  # 575001 30-Jan-2012 16:35
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johnr:
Geektastic:
johnr: I wonder if your profile is stuck on ADSL1 might pay to call the fixed line support team and let them do some checks

John


I'm just doing this now. Did you know that your hold music is still the same track it was last time I rang 4 months ago?!

Just saying...?


We knew you liked the song so left it on loop :P

You are dam lucky it's not me singing!!


Ha - thanks..!

The man on the other end agrees with you and thinks the profile is wrong. He is just away from the phone talking to whoever he needs to to arrange a change.

Don't know what is involved in making the change though so no idea how long that will take to action. 





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  # 575002 30-Jan-2012 16:37
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Depends if you are on the red network or wholesale, Should take a business day or two if on wholesale

I am no expert on the fixed line stuff

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  # 575028 30-Jan-2012 17:37
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ADSL2+ upload speeds are always painfully slow. If you need to upload that much data you may need to look into getting VDSL or cable, especially if it's for commercial purposes. I've yet to see an ADSL device get a significantly better upstream speed than around 9000Mbps (a bit over 100Kb/sec)
 
  Their quoted "maximum" is only maximum relative to the capabilities of the format which is a theoretical peak of 1.4Mbps upstream which equates to around 175Kb/sec upload. That's the absolute best theoretical maximum that you could hope for, odds of getting better than 80% of that are pretty much nil due to line loss etc.

Maybe save the files in a lossless format if it wouldn't kill bitdepth etc?




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  # 575042 30-Jan-2012 18:04
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stevenz: ADSL2+ upload speeds are always painfully slow. If you need to upload that much data you may need to look into getting VDSL or cable, especially if it's for commercial purposes. I've yet to see an ADSL device get a significantly better upstream speed than around 9000Mbps (a bit over 100Kb/sec)
 
  Their quoted "maximum" is only maximum relative to the capabilities of the format which is a theoretical peak of 1.4Mbps upstream which equates to around 175Kb/sec upload. That's the absolute best theoretical maximum that you could hope for, odds of getting better than 80% of that are pretty much nil due to line loss etc.

Maybe save the files in a lossless format if it wouldn't kill bitdepth etc?


I think you mean around 900Kbps (a bit over 100KB/sec) .

Vodafone does seem to enable Annex M on their DSLAM's but it seems to be limited somehow (perhaps by the technology using it) to around a max of 1.1Mbps upload although the theoretical max of the technology is 3.5Mbps.

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