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  Reply # 582057 15-Feb-2012 21:15
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grantand: How is the phone delivered? VOIP?


No it's a standard POTs line.

Just had a call from TC and all signed up thanks guys.




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  Reply # 582117 15-Feb-2012 23:39
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The site states "FREE 40GB DATA - EVERY MONTH FOR A YEAR". Does that mean that the data allowance will change after 12 months?

And this deal looked really sharp until I had a look at adding phone features, $18 per month for voicemail, call waiting and caller ID is a bit hard to stomach (versus $10 with Telecom and free with VOIP)... 

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  Reply # 582170 16-Feb-2012 08:43
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kingjj: The site states "FREE 40GB DATA - EVERY MONTH FOR A YEAR". Does that mean that the data allowance will change after 12 months?

And this deal looked really sharp until I had a look at adding phone features, $18 per month for voicemail, call waiting and caller ID is a bit hard to stomach (versus $10 with Telecom and free with VOIP)... 


Yes.  Once the year is up you will start paying $30 more if you want to keep your 40GB (unless the prices change of course).  Or, of course, you could find a new ISP that is doing a similar offer and switch to them.

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  Reply # 584038 20-Feb-2012 17:10
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hi, what annoys me with this new deal is that i am a inhome cable connected customer and pay $25 a month more for 20 less GB with a homeline, and they wont let me transfer over to this new deal, as it is for non-cable customers only. even though i have teleco wires connected to my house, they wont connect me that way. feel ripped off and am looking at orcon genius now...

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  Reply # 584042 20-Feb-2012 17:19
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metallermatt: hi, what annoys me with this new deal is that i am a inhome cable connected customer and pay $25 a month more for 20 less GB with a homeline, and they wont let me transfer over to this new deal, as it is for non-cable customers only. even though i have teleco wires connected to my house, they wont connect me that way. feel ripped off and am looking at orcon genius now...


Hi metallermatt. Our cable network is far superior to the copper infrastructure. On cable, for example, you will get a consistent and usually higher speed, particularly for uploads but also for downloads. Cable has also been independently shown by TrueNet to be the country's fastest residential Internet connection by far (webpage download times that are twice as fast as the best ADSL).

See http://www.truenet.co.nz/articles/nz-broadband-report-january-2012

If you email me (button in the ribbon above this post) with your customer number and a contcat name and number I'll ask one of the team to talk to you about options that might best suit your telecommunication needs.

Cheers, Gary

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  Reply # 584193 20-Feb-2012 21:40
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Would i expect the same speeds i get from vodafone at the moment?? 
Are you allowed to add the call nz to the package?
 

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  Reply # 584403 21-Feb-2012 11:03
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Fabian: Would i expect the same speeds i get from vodafone at the moment?? 
Are you allowed to add the call nz to the package?
 


Hi Fabian,

As with any service over copper, speeds will vary depending on many factors. However our engineers are always working to ensure that our network performs as well as possible. In the last TrueNet testing our DSL service was (only-just) rated second-fastest.

You can add options to the special offer - just talk to one of our friendly customer service staff and talk about about what best suits your needs.

Hope this helps. Gary

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  Reply # 584776 21-Feb-2012 19:51
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is this the best deal currently out there?

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  Reply # 585323 22-Feb-2012 19:35
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i got a mailer today from telecom offering 10GB and landline for $80 a month with a free gift.
telstra's deal is definitely better than that.
and i have no junk mail on my letterbox, so not impressed really at all


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