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  Reply # 599991 26-Mar-2012 06:30
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blackjack17:
Which limits what they can do on the net.  Being able to roll over my allowance would be a huge advantage.  Some months I use less than 20 other months more than 200 (meant to be 120 but due to the vodafone cut off bug I get around 200 (what i assume is a bug)).


Usage like this is exactly what ISP's don't want, and if plans and users were like this you'd be paying a lot more for your service. There is no way you could forecast upstream bandwidth if this occured.




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  Reply # 599993 26-Mar-2012 06:36
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jtbthatsme: I am just wondering why exactly your complaining??? You can't keep you usage inside the plan outline so you opt to buy more and then are getting annoyed that at the end of the billing cycle you lose the top up amount.

Is Vodafone forcing you to buy the optional top up??? Is Vodafone forcing you to go over your chosen data cap???

You are right in saying that other companies allow for the data topup to roll over until used but again your choosing to not be with them.

How about you actually think about how you word your questions instead of starting off going on about how you feel like your ISP is stealing from you and actually just asking if there was any plans to allow for the data topups to be rolled over instead of cleared at the end of each billing cycle.

Lets sum it up you make the decision to be their customer, you choose the plan your on, you choose to buy a topup, you know it's going to disappear at the end of your billing cycle, you are the one who can't at times go oh look i'm nearing the end of my data cap I better watch my usage for the next few days until my usage rolls over.

I also would like to ask what has the goings on another websites forums got to do with here??? Nothing in my books I agree with JohnR if you don't want to play in the sandpit don't (sorry if the quote is a little wrong). If you don't like the T's and C's of your current ISP no one is forcing you to stay with them.

Lastly for the record I am not with Vodafone as a mobile or broadband provider I am with WXC and would love to be able to double my data (offpeak) for $30. I am an adult so am more than capable of managing my data usage do I at times spend more than I would like hell yes but I don't come on here to go waa waa and blame my ISP as I make the choice about who I am with and how much data I use (or my connection uses) no one else so how about you take managing your data into your own hands and be more constructive in how you would pose a question that as you point out many people would probably like to know the answer to......Why can't my topup data be rolled over into my next billing period?


OK then............... once again...Why can't my topup data be rolled over into my next billing period?


 
 
 
 


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  Reply # 599994 26-Mar-2012 06:54
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I can imagine the furore if, at the end of the month, petrol companies sent an employee, armed with syphon hose and petrol can, to remove any remaining petrol from your car.

If the ability to rollover is not in the billing system then perhaps someone should be looking into this as a priority. 

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  Reply # 600000 26-Mar-2012 07:46
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blakamin: I'm sorry, I'm not trolling or anything, but this seems to be NZs biggest excuse ever.. "if we had more..."

Who owns Vodafone?
Who owns TelstraClear?
Telecom?
Are all these companies NZ owned?

Why does Aussie have better *insert things here*... sure, they have 5 times the people, but a thousand times the coastline... (where mobile phones work and I can have data coverage) and things are cheaper.

All the "If NZ had more people/was closer to" excuses are just that.. excuses.

*some numbers maybe inaccurate, but i no way, shape, or form make up for some of the pathetic excuses I see for NZ data being such a rip-off


Vodafone - Wholey owned subsidary of Vodafone Group in the UK
TelstraClear - Wholely owned subsidary of Telstra AU
Telecom - Listed on the NZ Stock Market - Returns earning per share for anyone in NZ who invests.
Orcon - Owned by Kodia who is owned by the Government and isn't listed.
2Degrees is a private entity and isn't listed either.
Other ISPs.. Do your own research...

Australia also has a higher density of people in larger cities whereas NZ has one major city and very hilly and has a far lower wage economy.  WLG/CHC have sub 400k people.  And also a very diversely populated country.  I also disagree that you "phone just works in AU"  That's been proven wrong many times and New Zealands coverage from both Telecom & Vodafone has been proven world class.

I think the main thing the haters need to realise.. If all the Telco companies were making so much money hand over fist then a larger telco from overseas would come here and clean up.... Much the same argument comes with Pacific Fibre which is still trying to be built..  If Southcross Cables were ripping off the country so much then Pacific Fibre would have built their network years ago.  Think about it a little.

peejayw: I can imagine the furore if, at the end of the month, petrol companies sent an employee, armed with syphon hose and petrol can, to remove any remaining petrol from your car.

If the ability to rollover is not in the billing system then perhaps someone should be looking into this as a priority. 


Ok.. So think about the internet like electricty rather than petrol since you can't easily store up electricty.. It's been said before.  ISPs by their capacity in MB/s ie megabits per second and then share it up between all their customers.  If you stored up MB/Month and then decided to all use it at one point.  Then what happened if everyone decided to do that?  You would have a massivly over-subscribed blip on the network much like the TCL free weekend.  When people said they would pay more to not be part of the "Free" weekend due to their service being so impacted.

Please to all the people who really have no idea about how your internet is provided to you, do some reasearch on this forum and across New Zealand before you go off about how you're being ripped off.  Since learning the truth is far less exciting than having a bleat.






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  Reply # 600005 26-Mar-2012 07:55
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Storing up data and then using it all at once? Does anyone do that?

Ok, lets think in terms of electricity, my usage is metered then at the end of the month I get charged for what I have consumed. That works.

As opposed to

I pay for some electricity, I dont use it all, I lose the balance of what I have paid for. Hmmm. 

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  Reply # 600012 26-Mar-2012 08:34
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peejayw: Storing up data and then using it all at once? Does anyone do that?

Ok, lets think in terms of electricity, my usage is metered then at the end of the month I get charged for what I have consumed. That works.

As opposed to

I pay for some electricity, I dont use it all, I lose the balance of what I have paid for. Hmmm.?


So sticking with that model. Prepaid or pure overage is more closely aligned to the actual cost of broadband. So why don't you just have service with a company who charges you per gb of used data?

Since most people don't like paying such a premium for broadband. Most ISPs offer it so why not just pay your usage that way?

Ohhh since you want to pay less than you currently are rather than more for your data.





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  Reply # 600025 26-Mar-2012 08:57
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peejayw: I can imagine the furore if, at the end of the month, petrol companies sent an employee, armed with syphon hose and petrol can, to remove any remaining petrol from your car.

If the ability to rollover is not in the billing system then perhaps someone should be looking into this as a priority. 


But you're not buying petrol with a validity period of 1 month. There is a key difference here.

Data rollover is not common in the world, so people almost going as far as demanding an ISP implement something that is by far the exception, rather than the norm, seems a little strange.


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  Reply # 600027 26-Mar-2012 09:01
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peejayw:
I pay for some electricity, I dont use it all, I lose the balance of what I have paid for. Hmmm. 



You've just described Powershop. 

Pay a fixed rate for electricity. Buy cheap(er) electricity if you want a bundle, but it may only be valid for a a month. If you don't use it you lose it.

  

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  Reply # 601668 29-Mar-2012 07:37
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sbiddle:
peejayw:
I pay for some electricity, I dont use it all, I lose the balance of what I have paid for. Hmmm. 



You've just described Powershop. 

Pay a fixed rate for electricity. Buy cheap(er) electricity if you want a bundle, but it may only be valid for a a month. If you don't use it you lose it.

  


That's not quite right - if a Powershop product expires they refund you for the expired balance.


What happens to expired power?Once power has expired it can no longer be used, and we’ll refund the dollar value of the expired power immediately to your Powershop account balance.
 

ajw

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  Reply # 601685 29-Mar-2012 08:26
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Slightly OT but Callplus credits you for unused mobile broadband data and voice minutes.

http://callplus.co.nz/BuyBackSmartphonePlans.aspx

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  Reply # 601955 29-Mar-2012 15:00
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I'm with vodafone and love being able to double my data, I works well for me and for me its seems to be one of the better and cost effecient ways of increasing my cap.

 The way I see it if Vodafone's plan is not sutible for you, there are plenty of other plans around that may fit you better. There is no way they can have a plan that is right for everyone.

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  Reply # 601956 29-Mar-2012 15:01
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I don't think electricity is a particularly good comparison at all to most ISP's data caps. Electricity is not capped and you only pay for what you use...unless your neighbour has an indoor hydroponic cash crop growing and has tapped into your meter :-)

I think WxC IS a good comparison though. I've set my data "cap" and if I'm looking like I'll exceed it I just increase it (via the internet) to whatever I want. I get charged per *mb* for what I use, not per gb as previously suggested.

Next month rolls around, I use a 5th of my "cap" and I still only get charged for what I've used. This is what I call fair internet.

As far as I'm concerned, if you've paid for a product, you should get that product. I've never liked the idea of expiring data - it's just plain wrong. This is the primary reason I've never had a broadband account with anyone other than WxC.

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  Reply # 602688 30-Mar-2012 19:16
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I can see how the Xnet variable adjustable plan would be great for some customers especially those in a flatting situation however isn't it a fair bit more expensive?
I just had a quick look at http://www.xnet.co.nz/internet/dsl/

Doesn't this mean it would cost $76.8 just for the equivalent 60GB of data alone? $39.95 more for the connection. I must be missing something here unless the product is aimed at lower useage customers than the OP and myself.

Note I am a VF employee.




Please note: I have a professional bias towards Vodafone.

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  Reply # 602706 30-Mar-2012 20:18
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Looking at your website, yes - WxC pricing is a lot more expensive than Vodafone. However, pricing is not what the thread is about, is it?

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  Reply # 602730 30-Mar-2012 21:12
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Dratsab: Looking at your website, yes - WxC pricing is a lot more expensive than Vodafone. However, pricing is not what the thread is about, is it?



I'm not sure I agree with that. If this discussion is not about pricing then surely it is only a discussion of different methods of selling the product and surely that would be a matter of personal preference. The OP has used the term Rip off. This is not really the wording you tend to see used in discussions of personal preference but instead see in discussions of price.

The OP's stated issue is that he is feeling ripped off because he has to spend $30 for only a short period of time. He also asked if there are better plans out there? Pretty reasonable way to feel if you look at the issue in isolation. If the alternative plan that gives him control over that 1 or 2 days ends up costing more than the $30 double your data cost then I would suggest it is likely he would feel less ripped off on realising this.

A quick bit of math to illustrate the point.

$39.95 base cost.
$76.8 minimium 60GB used.
$50 cost of phoneline.

Total $166.75 + whatever extra data used over his regular 60GB usage.

Cost of his VF ultimate pack $100
Cost with his doubled data $130.60

Thats a minimum saving of $36.15 compared to the option that does give him the control he wants.

Back to his request for something better. If better is more control and he is prepared to sacrifice price then WxC is clearly his better choice. If he is not prepared to pay more than the cost of his plan with the extra data for the control then perhaps it is not a rip off.

p.s. I've gone home now and might not see a reply till Monday.




Please note: I have a professional bias towards Vodafone.

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