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363 posts

Ultimate Geek

  # 1371938 22-Aug-2015 09:40
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@kaihoka: Thanks for the comprehensive reply and starting this thread.  This situation could apply to many and it seems to me that more could be done to make better use of the RBI investment but I also understand why Vodafone and Farmside are using an approach to maximising successful installs. 

There is an RBI agreement that mentions no more than 5% unsuccessful truck rolls (where indications were service was available but could not successfully install) so I can understand that Vodafone or Farmside would want to keep these down.  We still need to remember though that this is a crown supported initiative (with our money) and if service is being denied when coverage exists then maybe not working smart enough for both provider and user.

I still believe that if a potential user can see there is coverage on a handheld device at the wanted location then that should be enough to trigger an install.  I accept that some process needs to be put in place to verify that the RBI enabled service is being accessed but maybe this could be as simple as asking the person on site to go to a URL which might be something like which may be enough to know what CG-NAT service is being used?  (a question for those who know the networks).  Surely we can work together rather than have it one sided where a script is followed based solely on coverage maps.

The big issue for me remains, as your example with shed and house shows, that the coverage maps are an indication but not full reality. Especially when it comes to trees there is even less chance the maps will consider those accurately depending on what clutter layers have been applied to the terrain database. The ground contours themselves are probably no more accurate than 5 metre resolution (someone please correct me if better data is used) so you can see that it is easy to move in or out of coverage - I can assure you that presence or absence of a 4 metre high chunk of dirt 100 metres away makes a big difference.

Rules like wanting to install on buildings with power are reasonable (e.g. poles with long cable probably not acceptable).  Then extending that via tools like WiFI can make a huge difference.  Planning I was involved with for NZ rural wireless showed coverage from one hop (i.e. direct from tower) then how much we could add by putting in small extra repeaters - as you may guess that second hop made a huge difference and the technology is now much more available.  Surely our goal is to try and get terrestrial service to as many users as possible and hopefully providers who do both satellite and RBI won't be trying to protect that satellite revenue where RBI might be viable.       

A question for the wider audience (and I hope that includes someone from Vodafone, Farmside and MBIE):  How can we all work smarter to get more successful RBI wireless coverage into homes?

164 posts

Master Geek

  # 1372344 23-Aug-2015 10:15
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Thank you for your answer.
I understand that the telcos do have financial considerations.
In our area the marginal signals are all in the least populated areas, not necessarily the remotest.
These areas also tend to have older populations who have limited experience with internet, do not see its value and do not demand better services.
Young people do not move in because there is no internet to run their business so you get a vicious cycle.
The govt has put aside money for internet service upgrade that councils are competing for.
Communities that come up with creative uses for improved services get the funding.
I find this approach by the govt patronising and insulting.
in poor or non existent internet coverage areas it is a resource hogging luxury good.
Of money,in data costs and time , waiting for sites to load.
For people who have never really had a chance to properly explore this service to have to come up with ideas how to use it creatively enough to win is a big ask.
The govt acknowledges that this is a vital service it should not put communities through this degrading process

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