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371 posts

Ultimate Geek
+1 received by user: 71


  # 1705746 19-Jan-2017 13:07
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Hi Kevin,


While we are not able to fully support the setup of Non-Trustpower supplied routers, there should not be any reason why you cannot use the Nighthawk router on a Trustpower UFB Service.


I believe following settings/configuration should work for configuring the Nighthawk for a Trustpower UFB Service:


Ensure the WAN Port is plugged directly to the LAN1 Port on the ONT


Under Advanced-> Setup -> Internet Setup


Does your Internet Connection require a login? No
Internet IP Address: Get Dynamically from ISP
DNS Address: Get Automatically from ISP
Router MAC Address: Use Default Address


Click Apply/Save


Under Advanced -> Advanced Setup -> VLAN/IPTV Settings

Enable VLAN/IPTV Setup - Tick to Enable
Select "BY VLAN Tag group"


This may already be set up, if so - Just tick to Enable
If not: Add the below


Name: Internet
Priority: 0
Wired Ports: All
Wireless: All


Click Apply (Would suggest to reboot the router once this is done)


Please Note - If you are switching from another router that is currently connected/online, You may need to wait up to 5 minutes for the New Router to be able to authenticate.


Hopefully the above settings should get you all up and running with the Nighthawk Router







Any comments made are my personal views and does not represent those of my employer

7 posts

Wannabe Geek

  # 1705902 19-Jan-2017 15:53
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Thank you folks, your help has been tremendous and the D7000 has now logged onto the Trustpower Fibre network.

The problem was solved by doing the following :

Reset the router to factory defaults (This was necessary as some of the tick boxes were grayed out and could not be changed)

Downloaded the latest firmware and installed

Followed the instructions as outlined by Banana? (an others)

My first attempt was not so good (I had ticked the login box) as the letter that was received from Trustpower kind of indicated that a username and password may be needed

Once I sorted that out - all was good

Trustpower also responded to my request for information which confirmed what I had done was correct and I thank them for that

Once again Thanks

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