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Ultimate Geek
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  Reply # 1877004 4-Oct-2017 09:19
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I guess I'm dead.

 

No one in our house has a compatible phone. And neither do my closest neighbours. 


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  Reply # 1877010 4-Oct-2017 09:26
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MikeB4:
frankv:

 

Right!

 

And does it not concern anyone that a must-work-first-time emergency alert system

 

  •  

    • is being developed (and run?) from overseas
  •  

    • is being developed by a bunch of numpties who can't even manage their test and production environments
  •  

    • will depend on a whole of infrastructure that may be destroyed by the emergency it's supposed to alert about
  •  

    • is being developed without consultation or notification to the public
  •  

    • is only going to be available to people who have bought the latest phones. (This message brought to you by Samsung and Apple... "You can rely on us for emergencies").



1 lots of stuff is developed off shore eg the device you posted from.
2 sheesh one error
3 it is not the sole alert method
4 Why do they need to ask your permission to save lives

 

1. I thought it was Govt policy to give contracts to NZ companies so that NZers would be employed?

 

2. One error is too many when it comes to the live system. Would it be OK if the first real alert was erroneously only sent to their test environment?

 

4. Because it's our money that's being spent. This seems to me to be poor quality and of limited value; perhaps more lives would be saved by spending our money on something else?

 

 


 
 
 
 


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  Reply # 1877015 4-Oct-2017 09:27
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Starscream122:

 

Well I am on Vodafone in Auckland with a iphone7 running IOS 11 and I didn't get an alert.  I have checked and ''Emergency Alerts is enabled. so it was a failed test!

 

 

 

 

AFAIK in IOS11 they removed the option to turn off alerts.

 

Are you on IOS11 as that is required for it to work?


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  Reply # 1877016 4-Oct-2017 09:28
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trig42:

 

sbiddle:

 

profrink: Thankfully on iOS if the device is in silent mode the sound for these don't override that setting.

 

That's definately an iOS bug as that's not how it's supposed to operate.

 

There should not be any way to disable or override the notifications or alert on any phone - that's the whole point of the system and the specifications.

 

 

 

 

Ahh - explains it - I didn't hear the alert, my phone was on silent overnight (in fact, it is always on silent).

 

I would have thought that if a phone is capable of receiving these messages, the message should be capable of overriding silent settings.

 

 

My S7 wasn't on silent, but 'do not disturb' was enabled and it overode that.

 

Of all my decades on earth, that was the most alarming wake from deep sleep that I can recall - in that half moment between sleep and wakefulness, senses bombarded by a loud siren and flashing lights. Stayed awake for hours after, kn***ered this morning.


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  Reply # 1877018 4-Oct-2017 09:29
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@Wiggums it's supposed to be a broadcast system, there's no sharing of numbers. Alerts are also supposed to go to any phone that enters the area too. It's all in the FAQ...

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  Reply # 1877020 4-Oct-2017 09:30
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@frankv it was notified, my Gerry Brownlee link from page 1 is a press release from March.

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  Reply # 1877022 4-Oct-2017 09:31
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Coil:

 

Starscream122:

 

Well I am on Vodafone in Auckland with a iphone7 running IOS 11 and I didn't get an alert.  I have checked and ''Emergency Alerts is enabled. so it was a failed test!

 

 

 

 

AFAIK in IOS11 they removed the option to turn off alerts.

 

Are you on IOS11 as that is required for it to work?

 

 

 

 

Yes read the post. I am running IOS 11 lol 

 

 

 

Edit: You were woken up very early so probably haven't slept well!


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  Reply # 1877023 4-Oct-2017 09:32
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Wiggum:

sbiddle:


Wiggum:


 


Yea, gathered that now. Question then, will this service notify by location (cell tower), or will everybody in NZ be getting civil emergency messages for occurrences even far away?



Geographic alerts are the core basis of the system so it can alert by cell tower.


It will be interesting to know how this will work (or whether it will work) with femtocell customers.


 



Thats good news then, I guess its going to take a considerable amount of co-operation between mobile operators, and civil defense. ie the passing on of sensitive information, like mobile numbers + current location. Do we trust civil defense with this sort of information? I'm skeptical, If they testing this service overseas, does that mean this sensitive information is in the hands of whoever has been contracted to implement the system.


/removes tin foil hat.



Pretty sure it’s provider and number agnostic... more like a wake ‘multicast’ alert broadcast on a PC network, it just ‘goes out to all’ and it’s up to the receiving Ethernet connected devices to ‘listen’ for it or not... and respond as they are programmed to?

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  Reply # 1877024 4-Oct-2017 09:32
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I'll grant no consultation sucks, and is typical.

Really we should be able to disable it. There should be settings too - that sound is so wrong, no point sending an alert if I'm in shock & no fit state to deal with it.

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  Reply # 1877025 4-Oct-2017 09:34
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Hmm, are we sure only Voda customers got it? It seems terribly odd that a multicast to all phones system only affected one network.

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  Reply # 1877026 4-Oct-2017 09:35
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Starscream122:

 

Coil:

 

Starscream122:

 

Well I am on Vodafone in Auckland with a iphone7 running IOS 11 and I didn't get an alert.  I have checked and ''Emergency Alerts is enabled. so it was a failed test!

 

 

 

 

AFAIK in IOS11 they removed the option to turn off alerts.

 

Are you on IOS11 as that is required for it to work?

 

 

 

 

Yes read the post. I am running IOS 11 lol

 

 

 

 

Lol typical me! Just skimmed past it!



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  Reply # 1877038 4-Oct-2017 09:46
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frankv:

 

 

 

4. Because it's our money that's being spent. This seems to me to be poor quality and of limited value; perhaps more lives would be saved by spending our money on something else? 

 

 

 

 

I'm not involved in this particular project, but the 'Buy NZ no matter what' flag waving thing doesn't make sense on the face of it. Consider a different scenario - the government is only allowed to buy cars designed and manufactured in New Zealand. Well, there aren't any companies that design and manufacture cars in New Zealand, so now someone starts one and the end result is that it takes 10 years before the kinks are worked out, and in the meantime ministers have been whisked around in cars with 5 wheels, or brakes that only work when your foot is not on the pedal or the car is fine except it costs $250K for the equivalent of a Toyota Corolla because economies of scale... whatever.

 

The point is that the government underwent a selection process and chose a vendor that happens to be based overseas because in their opinion, that was the best spend for our tax dollars. Could someone in NZ have written this software? Sure - the specifications for the Cell Broadcast service can be freely downloaded from the 3GPP website. Off you go.

 

If there had been an NZ company that could credibly offer to provide it within the time and cost bounds set by the Ministry, I'm sure they would've chosen one. There are several NZ owned and locally staffed companies I can think of off the top of my head that could've done it, but for whatever reason, none of them did.

 

And finally, to those who say 'One error is too many!!' - go back to the universe you came from. Your perfect record is making the rest of us look bad. :-)





iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.


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Master Geek
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  Reply # 1877039 4-Oct-2017 09:47
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Coil:

 

Starscream122:

 

Well I am on Vodafone in Auckland with a iphone7 running IOS 11 and I didn't get an alert.  I have checked and ''Emergency Alerts is enabled. so it was a failed test!

 

 

 

 

AFAIK in IOS11 they removed the option to turn off alerts.

 

Are you on IOS11 as that is required for it to work?

 

 

 

 

The option to disable 'Emergency alerts' is still available in iOS 11

 

https://support.apple.com/en-us/HT202743

 

I'm not sure the no sound while the mute toggle enabled is an iOS 11 bug though. I have received plenty of AMBER and Emergency Weather alerts over the years when I have spent time in the US, and often my iPhone will just continuously vibrate if one comes through and i've got the mute toggle on. That's exactly what it did this morning.

 

If it's disabled it definitely makes the sound. This was across different models and iOS versions.

 

Not sure if this is correct but that is my experience.


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  Reply # 1877040 4-Oct-2017 09:47
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From Vodafone:

 

 

Emergency Alert TXT message, sent by the Ministry of Civil Defence and Emergency Management (MCDEM)

 

Last night at approximately 1:30am many of our customers received an Emergency Alert TXT message in error from the Ministry of Civil Defence and Emergency Management.

 

It is important to clarify the Ministry takes full responsibility for sending this error TXT message. It was accidentally initiated by one of the Ministry’s overseas technology suppliers, and not Vodafone or any of the other ISPs involved in the project.

 

The test TXT message was sent to the public in error when it was supposed to be restricted to a contained environment. The end result is that many New Zealanders were woken from their sleep between 1.30am and 2am.

 

Vodafone acknowledges the Ministry’s efforts to explain the error and apologise to our customers.  We will continue working with the industry and the Ministry of Civil Defence to ready the alert system before the end of the year. The system is known as Emergency Mobile Alerts.

 

Once it is up and running, this will be a potentially lifesaving alert system that will send text alerts to mobile phones that are Cell Broadcast enabled. It will provide another important tool to help Kiwis stay safe during emergencies.

 





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  Reply # 1877045 4-Oct-2017 09:51
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Did the government undergo a selection process?? It certainly wouldn't be the first time if they didn't.

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