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liquidcore
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  #2768172 28-Aug-2021 19:50
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Thanks for all the responses - just to be clear, I am not at all saying or speculating that there is any throttling/shaping - just wanted to check with users what their experience has been.

If I recall correctly, the 2d roaming saga was a commercial decision made by 2d and I just wanted to check that Kogan didn't make similar decisions as a result of needing to meet their low price points :)

Linux
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  #2768173 28-Aug-2021 19:54
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Zero throttling / Traffic shaping is in place for Kogan mobile subscribers on the VodafoneNZ network

GSManiac
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  #2768207 28-Aug-2021 21:54
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Im extremely happy with Kogan, ive been with them for a year so far and just signed on for another year

 

Only issue is if you get appointment reminder text messages asking you to reply to confirm your appointment, you can't do this with Kogan. No idea why.




coffeebaron
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  #2768215 28-Aug-2021 22:33
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GSManiac:

Only issue is if you get appointment reminder text messages asking you to reply to confirm your appointment, you can't do this with Kogan. No idea why.


This is usually because the reply text is not covered in the free text bundle and will incur the standard 20c text charge. So if you have no credit balance on the account, then you can't reply to these text. Same happens on 2 degrees when you have an autopay plan, but no credit balance.




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DjShadow
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  #2768217 28-Aug-2021 23:09
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Is there a list anywhere on their website that contains pricing for things outside the plans? e.g international SMS, casual rates, etc


richms
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  #2768236 29-Aug-2021 03:17
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coffeebaron:
GSManiac:

 

Only issue is if you get appointment reminder text messages asking you to reply to confirm your appointment, you can't do this with Kogan. No idea why.

 


This is usually because the reply text is not covered in the free text bundle and will incur the standard 20c text charge. So if you have no credit balance on the account, then you can't reply to these text. Same happens on 2 degrees when you have an autopay plan, but no credit balance.

 

I tell these places using these things that I refuse to pay to text back to them and they should just send from a normal number and they dont seem to care. Shortcodes are the biggest scam since 0900 numbers for phones.





Richard rich.ms

w2krules
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  #2780161 18-Sep-2021 12:21
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DjShadow:

 

Is there a list anywhere on their website that contains pricing for things outside the plans? e.g international SMS, casual rates, etc

 

 

Late reply, but I've just been looking on their website for international calling rates, etc.  It appears you can only call NZ and AU numbers and would have to use an app like Skype for international.  That means I will probably stay with Skinny so I can continue to call non-internet enabled, older relatives.

 

No casual rates.  





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  #2780214 18-Sep-2021 12:41
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w2krules:

 

Late reply, but I've just been looking on their website for international calling rates, etc.  It appears you can only call NZ and AU numbers and would have to use an app like Skype for international.  That means I will probably stay with Skinny so I can continue to call non-internet enabled, older relatives.

 

No casual rates.  

 

 

Guessing that includes texting Short codes too that don't fall under unlimited SMS?


  #2780443 18-Sep-2021 18:52
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w2krules:

 

DjShadow:

 

Is there a list anywhere on their website that contains pricing for things outside the plans? e.g international SMS, casual rates, etc

 

 

Late reply, but I've just been looking on their website for international calling rates, etc.  It appears you can only call NZ and AU numbers and would have to use an app like Skype for international.  That means I will probably stay with Skinny so I can continue to call non-internet enabled, older relatives.

 

No casual rates.  

 

 

You can call international numbers with this add-on: International Calls Add-On.


w2krules
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  #2780523 19-Sep-2021 08:16
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Thanks, the only addon I could see when I checked was for international roaming.

I will try the Large plan using their current $5 special. It seems to be the best deal around for a decent amount of full speed data, especially if you use the annual payment option.




I was a geek before the word was invented!

deadcut
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  #2820475 28-Nov-2021 11:32
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Anyone else getting 5G on Kogan? Pleasant surprise. No doubt a mistake of some kind.

MaxineN
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  #2820476 28-Nov-2021 11:33
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deadcut: Anyone else getting 5G on Kogan? Pleasant surprise. No doubt a mistake of some kind.

 

It's been alive since Vodafone turned on 5G. No mistake.





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Linux
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  #2820481 28-Nov-2021 11:46
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deadcut: Anyone else getting 5G on Kogan? Pleasant surprise. No doubt a mistake of some kind.


Maybe Vodafone have turned on a new 5G site where you live

deadcut
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  #2820484 28-Nov-2021 11:53
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Linux:
deadcut: Anyone else getting 5G on Kogan? Pleasant surprise. No doubt a mistake of some kind.


Maybe Vodafone have turned on a new 5G site where you live


Works Auckland wide as far as I can tell. Kogan only advertises 4g and my carrier name is Voda Nz on my new phone funnily enough.

MaxineN
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  #2820562 28-Nov-2021 12:56
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deadcut: 
Works Auckland wide as far as I can tell. Kogan only advertises 4g and my carrier name is Voda Nz on my new phone funnily enough.

 

It works wherever VFNZ has 5G towers and are live. So it's more than just Auckland.

 

Also that leads me to believe you've acquired an iPhone so it won't show Kogan Mobile just whatever VFNZ decides to call themselves(since it changes a lot)





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

 

Opinions are my own. They don't represent my employer.


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