Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


63 posts

Master Geek


  Reply # 750374 24-Jan-2013 18:49
Send private message

All I want is to see the original caller's CID when the call is forwarded to my mobile from FreePBX.

82 posts

Master Geek
+1 received by user: 3

Trusted

  Reply # 750379 24-Jan-2013 19:02
Send private message

That's odd - Acrobits shows the CID for me - perhaps something else is not quite configured on the system side?






63 posts

Master Geek


  Reply # 750389 24-Jan-2013 19:25
Send private message

It's entirely possible that something is not set up correctly, though I have checked and rechecked that anywhere that I have a chance to control the CID of a call passed through my system I maintain the CID of the originator of the call. 

26628 posts

Uber Geek
+1 received by user: 6125

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 750392 24-Jan-2013 19:43
Send private message

jlg84: It's entirely possible that something is not set up correctly, though I have checked and rechecked that anywhere that I have a chance to control the CID of a call passed through my system I maintain the CID of the originator of the call. 


It is impossible for this to work without using a SIP302 redirect header, which is what the code above sets. Even then it requires support for this from your VoIP provider. FreePBX has the option to enable diversion headers which can work in some cases.

If you simply include your mobile in a ring group in a stock standard Asterisk install the call will originate from your PBX and will only show the CID of your system, as setting the CID to A party party isn't possible as it would be CID spoofing and will be blocked by your VoIP provider.

The minute your call is answered by your PBX however SIP302 redirects can't be used. In cases like this where SIP302 can't be used the solution I've deployed in the past has been to announce the CID to the mobile user when they answer the call "the following call is from 04 1234567" and then bridge the channels. I also created a solution giving the mobile user an IVR option or 1 or 2 to bridge the call or send it to the timeout destination in the ring group or queue.






63 posts

Master Geek


  Reply # 750395 24-Jan-2013 19:54
Send private message

I believe my provider allws this, since before installing Freepbx this worked find. If its just a matter of finding the place within Freepbx to choose diversion header, then I should be golden.



63 posts

Master Geek


  Reply # 750401 24-Jan-2013 20:17
Send private message

I have found the setting for "Generate Diversion Headers"and have clicked "true" (it was set to "false") so will check if this has worked after our guests for tonight finish their meal and retire to their rooms. Fingers crossed!



63 posts

Master Geek


  Reply # 750412 24-Jan-2013 20:52
Send private message

...that didn't do it. 

82 posts

Master Geek
+1 received by user: 3

Trusted

  Reply # 750473 24-Jan-2013 23:03
Send private message

Acrobits is just a soft phone, and as such gets a caller id for the incoming call. It shows that caller ID. If your caller ID is enabled on the line, it will show on the SIP phones. If it all wars as it is meant to, you don't really need to do anything special, I don't think...




364 posts

Ultimate Geek
+1 received by user: 46


  Reply # 752858 29-Jan-2013 19:11
Send private message

it worked because your phone was registered directly to "2 talk", as it is now registered to yr freepbx, it wont work unless you add the code as mentioned above, as at present it is the caller calling yr pbx, then yr pbx calling you and tranfering the original A party on yr answer.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.