Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




147 posts

Master Geek
+1 received by user: 40


Topic # 150828 4-Aug-2014 20:20
Send private message

Hi all,

I have finally decided to make the switch to VoIP for my calls. I signed up for a 2talk account with an 028 number for now, which is working well apart from the fact that I am unable to receive any calls. I am using Zoiper Softfone on my Lumia 625 running 8.1 with Cyan. I have confirmed my settings are correct in the app as outgoing calls work fine. Incoming calls however do not.

Any ideas on how to get incoming calls working? I am on Vodafone (ex-TCL) cable in Wellington with a Belkin N600 router is that helps.

Cheers,
Paparangi.

Create new topic
Awesome
4780 posts

Uber Geek
+1 received by user: 1059

Trusted
Subscriber

  Reply # 1102064 4-Aug-2014 20:34
One person supports this post
Send private message

Might be a NAT issue. What registration settings have you put into the softphone? Registration timeout etc

If you make a call out, and then immediately try to call in, does it still fail?

Your router may also be set up to use SIP ALG - which you will want to ensure is turned OFF or it will mess with things.




Twitter: ajobbins


3224 posts

Uber Geek
+1 received by user: 1022

Subscriber

  Reply # 1102066 4-Aug-2014 20:38
One person supports this post
Send private message

Ditch Zoiper and download 2Talk Connect. Zoiper is a steaming pile of ****.

No incoming calls probably means the device is registering properly - just because outgoing calls work doesn't mean registering is working. Check your router doesn't have anything called 'SIP ALG' turned on. You may want a firewall rule to stop it blocking stuff on 5060.
Once that's all sorted you can bring down the registration and increase how often keep-alives get sent.

The 2Talk Connect app uses a different type of connection back to the proxy and will most probably over come all your problems.


 
 
 
 




147 posts

Master Geek
+1 received by user: 40


  Reply # 1102078 4-Aug-2014 20:55
Send private message

Hi all.
Thanks for the suggestions. I cannot find any option labeled SIP ALG in my router. I would use 2talk Connect in a heartbeat if they had a Windows Phone app. Below are some screenshots of the settings I am using.









Will try the port forwarding of 5060 shortly. Any ideas on a better Windows Phone VOIP/SIP app?

Cheers,
Paparangi

Awesome
4780 posts

Uber Geek
+1 received by user: 1059

Trusted
Subscriber

  Reply # 1102100 4-Aug-2014 20:59
One person supports this post
Send private message

I would avoid forwarding 5060. That might cause you more issue eg. if you IP changes or you want to use more than 1 device.

Maybe try turning off STUN. Not sure that will be helping (I've never found it useful)





Twitter: ajobbins




147 posts

Master Geek
+1 received by user: 40


  Reply # 1102132 4-Aug-2014 21:22
Send private message

OK I turned off STUN and didn't do anything with the ports and it appears to be working on WiFi now. (hope it continues). 😊 Any idea how to get it working via 4g on telecom? I'm using the direct apn. Oh and does anyone know if 2talk has PUSH on the server? Its supposed to make notifications work on Windows Phone.

Thanks for all the help. 😊



147 posts

Master Geek
+1 received by user: 40


  Reply # 1102141 4-Aug-2014 21:34
Send private message

And WiFi has stopped working again. :/

Awesome
4780 posts

Uber Geek
+1 received by user: 1059

Trusted
Subscriber

  Reply # 1102162 4-Aug-2014 22:05
One person supports this post
Send private message

There is no such things as PUSH for SIP (That I am aware of).

Some mobile apps (Particularly the iPhone ones as iPhone wont give CPU to background apps) use 3rd party registration services that will send a push alert to 'wake up' the app to take an incoming call. I'm not sure how Windows Phone works that that regard, but maybe it's similar to iPhone.




Twitter: ajobbins


3224 posts

Uber Geek
+1 received by user: 1022

Subscriber

  Reply # 1102361 5-Aug-2014 09:46
Send private message

Is Bria available on Windows Phone?.... Nope doesn't look like it.

3CX is available - that would be a much better choice than Zoiper.... I take that back, Looks like 3CX has gone propriety with thier app and it will only work with 3XC phone systems.

Buy an Android!!

But seriously, I see your registration time is 600. Maybe try pulling it right back to something like 360 or maybe 180. Might be just enough to keep a state open on the router.

3081 posts

Uber Geek
+1 received by user: 846

Trusted

  Reply # 1102406 5-Aug-2014 10:12
Send private message

chevrolux: 
Buy an Android!!

But seriously


Actually lack of decent SIP apps is one of my only beefs with my windows phone. It worked fine on my cheap LG p500 using sipdroid, but I never could get it working properly on the windows phone -  I think I could get incoming calls, as long as the SIP app was open and the phone unlocked and still connected to WIFI, as soon as any of those weren't true it stopped working for incoming calls, which meant it was pretty much useless. Haven't tried for a while as it's not really a must have for me but would be interested to know if the OP does get it working.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.