VoIP solution options

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Fraktul

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Reply # 90184 8-Oct-2007 21:11

nate:
Fraktul: While you may be able to run VoIP services over TCNZs UBS network the SLAs of this product definitely do not support VoIP type service flows. Suggesting people run their business primary voice services over UBS without due diligence and without the end user being fully aware of exactly what they are getting is a tad irresponsible Nathan.

I agree with you completely - my point was more that you can run crystal clear VoIP over ADSL.

To clarify further, to keep all bases covered I recommended keeping a couple incoming phone lines/ISDN lines and run outgoing calls through VoIP - this way, in the event of an ADSL outage, customers can still call in, and you can still call out through the physical phone lines until the internet is back up again.

It's really up to the customer as to the balance of lower line charges with VoIP vs keeping backup physical phone lines.

Sorry if my comments were misleading, I'm certainly not trying to lead anyone astray :)

Good to see Nathan, I was sure that was the case. The industry has a vested interest in bringing appropriate solutions to the market, there is a lot of FUD out there.

signz

95 posts

Master Geek

Reply # 90195 8-Oct-2007 22:54

I looked at many VOIP options a while ago and was pondering an IP based phone system and switch based around Asterix. I wanted a PABX for home / office with at least 6 extensions and 2 lines.

The problem with Asterisk was simple ... it took time to configure and time is very short at present. So I bought a plain old telephone system - an Aria 24ip.

This PABX has 8 extensions and 4 trunk lines.

We have 2 trunks connected to Telecom and 2 plugged into a Linksys PAP2T (via "full" speed ADSL).

We can receive calls coming from VOIP or Telecom lines and there is little difference in quality or functionality. The PABX lets me call out on any line:

- Either of the Telecom lines
- A VOIP line via MyNetFone in NZ so I can call anywhere in the world cheap
- A VOIP line via MyNetFone in Aussie so I can call anywhere in Oz for free !

As 70% of my calls are to / from Sydney, Melbourne and Brisbane I use the VOIP lines for calls there, I have three direct dial in numbers ... one in each city. Total cost of $30 per month and inbound calls are $0 to me and local call to the Aussies.

I have a few staff in NZ that work from home and they have PAP2T with MyNetFone and calls back and forth are free.

We had a period last week where Telecom phone lines were down for 2 days but for some reason ADSL stayed alive so VOIP was still running 100%.

Overall, it's a mix of a cheap VOIP (PAP2Ts are $80 or so?) and a decent PABX. One day I may shell out for the IP add-on card to the Aria so it is more integrated but it is a huge cost by comparison to PAP2Ts.

DS

camo786

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Reply # 90210 9-Oct-2007 08:15

I am going through same exercise, and agree the Asterisk, thing is just to time consuming,

That how I came across the Epygi devices, quick simple, easy, and no PC or OS to support, and similar price to standard PBX

I did find out that to get Epygi working with WXC you need Different account, they call it VDX

signz

95 posts

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Reply # 90215 9-Oct-2007 08:56

The Epygi certainly looks like it would have done the job but cost seems slightly higher than a standard Aria PABX for what we wanted.

However, I'm sure that the next time we put anything in it will be pure IP.

Either way, as long as it works reliably and doesn't require continual patches, tweaks and reboots (I did briefly consider a Windows-based PABX ... but nah).

Dale

sbiddle

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Reply # 90217 9-Oct-2007 09:12

signz:
Overall, it's a mix of a cheap VOIP (PAP2Ts are $80 or so?) and a decent PABX. One day I may shell out for the IP add-on card to the Aria so it is more integrated but it is a huge cost by comparison to PAP2Ts.

DS

Any idea if LG/Nortel have launched a SIP addon card at all or is the only option the H323 card? The problem with the H323 one is that you really have to convert it to SIP to be useful, running a couple of PAP2's is the best option. I've also played with running SPA3000's as well which means the existing PSTN lines can be used for incoming calls and the dialplan can be configured to send calls over VoIP or PSTN as required. This also gives you 100% fallback if the internet is down.

signz

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Master Geek

Reply # 90218 9-Oct-2007 09:17

I didn't get into detail on the IP card for the Aria because of the cost ($800). PAP2T is working fine for the moment but I can see the logic of SPA3000.

DS

sbiddle

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Reply # 90226 9-Oct-2007 09:41

signz:
I didn't get into detail on the IP card for the Aria because of the cost ($800). PAP2T is working fine for the moment but I can see the logic of SPA3000.

DS

Unless they have a new card available the last time I checked the H323 one was the only option. H323 is pretty useless for most people since most VoIP providers are all using SIP now.

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