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353 posts

Ultimate Geek
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  Reply # 1340052 9-Jul-2015 15:13
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With that many extensions you will need a circuit with a CIR. 

86 posts

Master Geek
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Radicall

  Reply # 1340058 9-Jul-2015 15:20
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kotuku4: Hi
Thanks to all the information.
Our current provider is Vodafone $550/month typical cost, existing hardware and wiring supplied by Cogent.

Revising the number of handsets to 20x$150 = $3000, plus POE switch $500?
Only 13 people in the office at the moment, but fax line (seldom used), meeting rooms, staff room, and spare.

Just trying to get a feel for the upfront and ongoing costs, to see if it is worth progressing to more detailed proposal.
Anyone been through the exercise and comment on costs? 



No problem, happy to help.

Not sure of others but have heard anything from $20-$30 per extension per month, From our perspective.

Hosted PBX
- 20 Extensions
- 2 Numbers (Fax can be moved to fax 2 email)
- 10 Channel Trunk

$230.00 per month

Calls at:

4c Local
6c National
15c Mobile

You also need to consider your Alarm if you have one, typically you have this over a PSTN connection, consider upgrading to IP or we can provision an Analogue line just for the Alarm, about $45.00 p/m

What do you think?






______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


 
 
 
 


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Uber Geek
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WorldxChange

  Reply # 1340080 9-Jul-2015 16:03
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And the trunk service is supplied by who out of interests sake ?





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

165 posts

Master Geek
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  Reply # 1340082 9-Jul-2015 16:07
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Hi Thanks for all the information.  

I had forgotten about an alarm system, it's these sort of details that can trip us up.

It does all come down to the cost/benefit and confidence/reliability/support.  So now we some indicative costs, we can work it though.

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Uber Geek
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  Reply # 1340145 9-Jul-2015 18:34
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For 13 users you want the flexibility of either an on-site PABX or something like FreePBX hosted in a DC somewhere. You don't want a shared, hosted PABX. You just won't get the flexibility you can get with your own phone system. Looking at Radicall's pricing I'm going to assume 2Talk. All i can say is have fun configuring 13 IP phones and then setting up the 2Talk platform for call flow, voicemails, AA etc - it will be EXTREMELY labour intensive.

What kind of Samsung phone system do you have at the moment? DCS, iDCS, OfficeServ etc? If you have an OfficeServ it would be around $1000 worth of licensing for 4 SIP channels & media licensing and then you are all go. Nothing needs to change out on the desks and everyone in the office is happy. No mucking around, no downtime. Just remove PSTN trunks and start using SIP.

IP Alarm monitoring is rubbish - too many different points for it to fail. Go for GSM monitoring instead.

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Master Geek
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  Reply # 1340349 10-Jul-2015 08:40
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The existing PABX is a Samsung OfficeServ 7200

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Master Geek
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Radicall

  Reply # 1340419 10-Jul-2015 10:23
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maverick: And the trunk service is supplied by who out of interests sake ?



Hi Phil,

Not sure that matters, we utilise a variety upstream suppliers. Even Tier 1 Telcos are not immune to network disruptions I don't think it is a matter of blaming anyone when issues arise but be secure in the knowledge you are dealing with a company that relies on partners who attend to any issues in a professional, diligent, and responsive way.

Cheers, Josko




______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


86 posts

Master Geek
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Radicall

  Reply # 1340420 10-Jul-2015 10:28
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chevrolux: For 13 users you want the flexibility of either an on-site PABX or something like FreePBX hosted in a DC somewhere. You don't want a shared, hosted PABX. You just won't get the flexibility you can get with your own phone system. Looking at Radicall's pricing I'm going to assume 2Talk. All i can say is have fun configuring 13 IP phones and then setting up the 2Talk platform for call flow, voicemails, AA etc - it will be EXTREMELY labour intensive.

What kind of Samsung phone system do you have at the moment? DCS, iDCS, OfficeServ etc? If you have an OfficeServ it would be around $1000 worth of licensing for 4 SIP channels & media licensing and then you are all go. Nothing needs to change out on the desks and everyone in the office is happy. No mucking around, no downtime. Just remove PSTN trunks and start using SIP.

IP Alarm monitoring is rubbish - too many different points for it to fail. Go for GSM monitoring instead.


Hi Sam,

Thanks for your interest in Radicall.

No we do not use 2 Talk, we provide a Asterisk based PBX instance hosted on our servers with full redundancy in place. We provide full provisioning, configuration of IP Handsets, and Call Flow design as part of our offering, and ofcourse ongoing support and maintenance.

Cheers, Josko




______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


86 posts

Master Geek
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Radicall

  Reply # 1340424 10-Jul-2015 10:37
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kotuku4: Hi Thanks for all the information.  

I had forgotten about an alarm system, it's these sort of details that can trip us up.

It does all come down to the cost/benefit and confidence/reliability/support.  So now we some indicative costs, we can work it though.


No Problem.

How proficient are you in IT?

We can also look at assisting you with the Samsung upgrade to our Trunks, we can look at a combination of remote assistance or have my technician fly down.

If you are recabiling there is a bit to do on the PBX to set up the new cabling.


Best Regards, Josko




______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


353 posts

Ultimate Geek
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  Reply # 1340576 10-Jul-2015 13:31
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Josko can you elaborate on who's trunking service you resell? :)

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Master Geek
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Radicall

  Reply # 1340577 10-Jul-2015 13:33
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johny99: Josko can you elaborate on who's trunking service you resell? :)


We have a variety of upstream service providers.

Why is that important?




______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


3594 posts

Uber Geek
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WorldxChange

  Reply # 1340690 10-Jul-2015 15:22
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radicall:
johny99: Josko can you elaborate on who's trunking service you resell? :)


We have a variety of upstream service providers.

Why is that important?


Actually is rather important I would say , because when moving to a SIP based service it means that you need to port numbers, does the SP have a B2B system for porting , what's the channel for fault reporting , what level of support does it provide, it's fine having a system that does SIP, but if the connection to the PSTN is taking multiple paths you and multiple providers it leaves a complex and perhaps not the best network to deploy on.. No point buying a Ferrari and only be able to drive it on a dirt road.

Understanding the Service provider model is pretty important and knowing where your traffic is actually going to go is vitally important , try dealing with multiple people and companies when you have an issue , watch the blame game begin then.






Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

86 posts

Master Geek
+1 received by user: 7

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Radicall

  Reply # 1340720 10-Jul-2015 15:50
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maverick:
radicall:
johny99: Josko can you elaborate on who's trunking service you resell? :)


We have a variety of upstream service providers.

Why is that important?


Actually is rather important I would say , because when moving to a SIP based service it means that you need to port numbers, does the SP have a B2B system for porting , what's the channel for fault reporting , what level of support does it provide, it's fine having a system that does SIP, but if the connection to the PSTN is taking multiple paths you and multiple providers it leaves a complex and perhaps not the best network to deploy on.. No point buying a Ferrari and only be able to drive it on a dirt road.

Understanding the Service provider model is pretty important and knowing where your traffic is actually going to go is vitally important , try dealing with multiple people and companies when you have an issue , watch the blame game begin then.




Ofcourse those things are important, we understand exactly where our traffic is going, we would not have the customers we do if we did not place importance on those areas of our business.

We serve businesses for their telecommunication needs, needs that are unique to each customer. Not every customer analyses their requirements at the level you are suggesting as what is mostly important is the ability to deliver and proof of experience.

After 3 years I am comfortable in standing by that experience.

I am hardly interested in divulging commercial sensitive information to a public forum. We are also quite comfortable in discussing this with any prospective customer once we know who they, and we have had a chance to get to know each other.

Look at that, its beer o'clock.

Cheers!




______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


3184 posts

Uber Geek
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  Reply # 1340728 10-Jul-2015 16:15
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That phone system you have is more than capable of being moved to SIP trunking.
I can see you have a primary rate (probably pri light) at the moment which is why your bill is so expensive.

The 'TePRI' card will be removed and replaced with an OAS (media) card at a cost of around $600. Then you just need to license the amount of SIP channels you want, I would take a wild guess and say 6 channels is probably enough.. All up you would spend around $1500 but your monthly bill would be reduced to less than $100 per month (excluding broadband costs obviously).

3594 posts

Uber Geek
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WorldxChange

  Reply # 1340737 10-Jul-2015 16:42
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radicall:
maverick:
radicall:
johny99: Josko can you elaborate on who's trunking service you resell? :)


We have a variety of upstream service providers.

Why is that important?


Actually is rather important I would say , because when moving to a SIP based service it means that you need to port numbers, does the SP have a B2B system for porting , what's the channel for fault reporting , what level of support does it provide, it's fine having a system that does SIP, but if the connection to the PSTN is taking multiple paths you and multiple providers it leaves a complex and perhaps not the best network to deploy on.. No point buying a Ferrari and only be able to drive it on a dirt road.

Understanding the Service provider model is pretty important and knowing where your traffic is actually going to go is vitally important , try dealing with multiple people and companies when you have an issue , watch the blame game begin then.




Ofcourse those things are important, we understand exactly where our traffic is going, we would not have the customers we do if we did not place importance on those areas of our business.

We serve businesses for their telecommunication needs, needs that are unique to each customer. Not every customer analyses their requirements at the level you are suggesting as what is mostly important is the ability to deliver and proof of experience.

After 3 years I am comfortable in standing by that experience.

I am hardly interested in divulging commercial sensitive information to a public forum. We are also quite comfortable in discussing this with any prospective customer once we know who they, and we have had a chance to get to know each other.

Look at that, its beer o'clock.

Cheers!


interesting response , not a lot commercially sensitive about upstream providers you interconnect with i would have assumed but since i believe you would have access to direct porting you must have to do this via wholesale provider ... so for porting customers numbers you will have to be doing this via only one provider which is how you would be getting the traffic to the customer , wouldn't it be a fair a fair question for a potential customer to know who they are getting the service from as I am assuming you have to be reselling SIP service from a single provider. you yourself will not be supplying the actual connection to the PSTN correct ?

Enjoy the beer wink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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