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Topic # 185715 2-Dec-2015 16:41
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After ~10 days of using the FRITZ!Box, I've had enough. I need to remove it from my network. The only complication with this is VoIP... 2degrees' support gives me the whole 'we only support FRITZ!Box' line and wont give me a password to use. Understandable.

I've read some posts around Geekzone regarding Snap/2degrees VoIP on various hardware and software solutions, and apparently people have managed to extract a password from 2degrees support. I've also looked into decrypting the passwords in FRITZ!Box's configuration files, but that lead me to another dead end (along with telnet access, I must add). So I'm really at a loss at what to do. After my initial hiccup when switching and now this, I'm thinking that it's probably easier to switch to 2talk... What are your thoughts?

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  Reply # 1439400 2-Dec-2015 16:52
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I got mine from Snap before they merged with 2DM, but they were happy to provide it via phone call.

In the end it turned out that it was just the same password as my broadband login (and the SIP username was 03XXXXXXX@sip.snap.net.nz).

Maybe try that formula testing your account from a softphone to see?

 

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  Reply # 1439401 2-Dec-2015 16:54
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Yep - I tried the same approach but got nowhere. Ended up sticking with Snap (now 2degrees), but dropping the VOIP service and switching to 2Talk. I also ditched the Fritzbox (don't know why they are held in such high regard!) and went with a Draytek Vigor 130, Mikrotik router, and Cisco SPA122 for VOIP.

Been rock solid ever since. Even running my own VOIP server (Freeswitch) on a VM which gives me full control of my VOIP setup, and lovely integration with my home automation system!

 
 
 
 




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  Reply # 1439404 2-Dec-2015 17:03
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speed, by 'broadband login' do you mean the PPPoE password? I got that password changed quite easily after the 'we only support FRITZ!Box and we cant give you the current password' thing.
I called 2degrees around an hour ago to ask about the VoIP password and was told that 'we cant give out those details, sorry'. That was pretty much the end of it.

SummerBoy, I was actually reading your posts yesterday. I agree, the FRITZ!Box is pretty bad.
I bought an SPA122 last week with the intention of using it for VoIP calls. I'm only now figuring out that 2degrees/Snap really don't want people using their own hardware.

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  Reply # 1439407 2-Dec-2015 17:07
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2Talk would certainly give you the control you desire. I like the fact that I can register a softphone with 2talk from anywhere I have an internet connection.

Another idea is that you don't have to use the Fritz!box as your internet router/modem/wlan, if that part of it is what is bugging you. Leave it on your network and only use the SIP server part to do the SIP registration with 2degrees and continue register your telephony devices with the Fritz!box.

What don't you like about the Fritz!box?


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  Reply # 1439410 2-Dec-2015 17:12
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JohnFlower: Correct, for my 2DM VoIP line (which I actually don't use anyway), the SIP password is the same as the PPPoE password, and the SIP username is number@sip.snap.net.nz. That information was provided to me freely by Snap support when asked.


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  Reply # 1439412 2-Dec-2015 17:14
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JohnFlower: speed, by 'broadband login' do you mean the PPPoE password? I got that password changed quite easily after the 'we only support FRITZ!Box and we cant give you the current password' thing.
I called 2degrees around an hour ago to ask about the VoIP password and was told that 'we cant give out those details, sorry'. That was pretty much the end of it.

SummerBoy, I was actually reading your posts yesterday. I agree, the FRITZ!Box is pretty bad.
I bought an SPA122 last week with the intention of using it for VoIP calls. I'm only now figuring out that 2degrees/Snap really don't want people using their own hardware.


I'm currently using a spa122 with 2degrees/snap and it's so much better than the fritzbox in my opinion. Don't really like the fritzbox myself, no mwi support and unnatural (non nz spec) dial tones.
Having said that, I am in the process of porting to bigpipe / 2talk due to extra costs for unlimited on snap & ongoing charging for static ip address. Will miss the ipv6 though.

As I was with snap a long time ago the voip password was available and I am registering directly with their servers after swapping to a tomato router for tracking usage. Having said that, you can actually register the spa122 against the fritzbox without knowing the 2degrees password. I can't remember the exact place, but, you can set up a user (in the same place as you set up 620 or something like that for the android client) and have the fritzbox be the server for your ata.

Edit - note about the password being the same as the PPPoE login, I think that was the case earlier, however, later signups had their router managed directly from snap with changing passwords using TR-069 remote management. At least that's the impression I got from other posts in the locked snap forum.


Edit2 - I admit, there is a lot to like about the fritzbox though, easy remote vpn, integrated wireshark like functions, good logging etc.


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  Reply # 1439413 2-Dec-2015 17:17
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I got telnet access to my Fritz, it was just pushing some buttons on the phone keypad. I don't remember how but it was easy on Google.

I use the 2deg VOIP and it works fine. What problems are you having?




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  Reply # 1439415 2-Dec-2015 17:31
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xyon, I've found various little things that bug me:
lack of control over who it reports back to and when
I cant manually edit the config files (it's probably checking timestamps... I wasn't interested in finding out)
I cant access it via telnet without some rubbish hack
various webpages are broken
SFTP transfers timeout 50% of the time.
That's what I've found in my ~10 days of using my FRITZ!Box.

speed, thanks for that. I will try it and report back. I've only ever tried when username was set to my phone number.

dolsen, one of the first things I noticed was the dial tones! I couldn't find a place to change them in the FRITZ!Box. Maybe I should add it to the list of reasons why I want it gone.

timmmay, that telnet trick was disabled in the latest firmware version as I found out...

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  Reply # 1439416 2-Dec-2015 17:32
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JohnFlower: After ~10 days of using the FRITZ!Box, I've had enough. I need to remove it from my network. The only complication with this is VoIP... 2degrees' support gives me the whole 'we only support FRITZ!Box' line and wont give me a password to use. Understandable.

I've read some posts around Geekzone regarding Snap/2degrees VoIP on various hardware and software solutions, and apparently people have managed to extract a password from 2degrees support. I've also looked into decrypting the passwords in FRITZ!Box's configuration files, but that lead me to another dead end (along with telnet access, I must add). So I'm really at a loss at what to do. After my initial hiccup when switching and now this, I'm thinking that it's probably easier to switch to 2talk... What are your thoughts?


Hey John,

Unfortunately we do only support our Home Phone Plus through a modem supplied by us, mostly for security, performance and support reasons. It is for these reasons that we are unable to provide the configuration settings for this service. Only having it provided on devices we can manage also means it is a lot easier for us to deliver performance enhancements, troubleshoot issues and combat the likes of toll fraud. Our SIP logins are also randomly generated, and aren't based off any other service passwords for your account.

We stand by the Fritz!Box, we think its a great piece of kit and when compared with the other free modems you get from other providers, it stands head and shoulders above in terms of functionality and flexibility. For the vast majority of our users, this device is more than enough.

As others have suggested, if you need a bit more power or a different configuration for your edge device/network, we'd recommend using the Fritz!Box as an ATA, you'll just need to forward the SIP ports through to the device for this to work.

In saying that, if you have been having issues with the service through the Fritz!Box, we'd be pretty keen to hear about it and check it out for you, feel free to flick us a PM with the details.


Cheers,

Ralph ^JOB






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  Reply # 1439717 3-Dec-2015 09:20
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speed, I've tried the username format you suggested with my PPPoE password. It doesn't work in my case.

Judging from what 2degreesCare has said, there is no other option but to change my landline to 2talk. For now I will do the suggested 'FRITZ!Box ATA' thing.

Thanks for your replies~

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