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1249 posts

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# 20672 2-Apr-2008 16:39
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I recently bought a Philips VOIP433 dual phone, and it works under XP perfectly, but not under Vista. I have read some online forums and Philips website, but no solution.

Basically the phone does all it should under Vista, BUT there is no sound in or out, making it useless. By going into MSN live tools -> audio video setup, there is no option for it there where Philips say it should be. They also say it is Vista compatable, but it doesn't appear to be so to me.

I have downloaded Philips diagnostic tool which cannot find a problem. So who knows?

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xpd

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  # 120544 2-Apr-2008 17:29
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I tried a basic usb phone on my mothers new laptop and had similar issue, seemed to install but couldnt use it.
You on Vista SP1 ? Maybe it makes a difference...but then again maybe not.




XPD / Gavin / DemiseNZ

 

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1249 posts

Uber Geek


  # 120547 2-Apr-2008 17:41
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Yes, I have SP1. I read in forums it would contain the "cure", but no changes. I've also tried things other people said *can* make it go, such as plugging it into each and every USB port - nope, using a USB hub with its own chip - nope, and yeah SP1 no go. Yell

 
 
 
 


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Master Geek


  # 120943 4-Apr-2008 00:33
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try selecting output and input source for the application under control panel and sound. installed correctly in device manager?

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