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110 posts

Master Geek
+1 received by user: 8


  Reply # 1719358 13-Feb-2017 13:25
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Speaking as someone trying to get Shoretel working with Spark (and currently expecting a South Island outage), I'd go with.... not Spark.


298 posts

Ultimate Geek
+1 received by user: 67


  Reply # 1721648 17-Feb-2017 06:52
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i have done multiple setups using the yeastar S20 from snappernet

 

https://www.snappernet.co.nz/product/848/yeastar-s20-voip-pbx-for-up-to-20-users-10-concurrent-calls

 

also used the yealink t28 and t21 ip phones in a few places and they work great havent had a problem

 

all setup with 2 talk multiple lines and extensions and so on with ivr, once you get your head around it its really easy to setup your self and maintain, there are a few guides on the web that help with this and provisioning from the pbx is easy


 
 
 
 


7946 posts

Uber Geek
+1 received by user: 813

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  Reply # 1721675 17-Feb-2017 09:07
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blur:

 

Hi there

 

We are looking to finally take the plunge and move our business from Spark, a physical PABX and ISDN to a VoIP provider utilising a virtual PABX.

 

The hardware is all pretty much of a muchness - but what I would like advice on is everyone's experience with the differing providers out there.

 

On the face of it, there are a couple of strong contenders. However their pricing seem quite different so I'd like people advice / experience with any providers they've chosen or used.

 

 

 

Thanks in advance!

 

 

I would go with Spark's Voice Connect.  I've seen so many issues with el cheapo carriers like 2Talk, Solarix etc  that I would not recommend them.  You pay your money and you get what you pay for.  Don't blame your CPE vendor when it all turns to custard.. 





Regards,

Old3eyes


88 posts

Master Geek
+1 received by user: 7

Trusted
Radicall

  Reply # 1721680 17-Feb-2017 09:21
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As a niche Telco you could also go with a carrier (shameless plug RADICALL) that uses a combination of these carriers that includes a Tier 1 Carrier so you leave redundancy and overflow to us to allow for competitive pricing and a much better service rather than waiting on the Customer Service Queues for 35 Minutes and I am being kind, to sort out any issues that arise as they inevitably do.

 

Come be radicall.





______________________________________ www.radicall.co.nz ________________________________________

 

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________


652 posts

Ultimate Geek
+1 received by user: 163


  Reply # 1721686 17-Feb-2017 09:46
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You can have 3CX (PBX) in the cloud or on-site and have 2Talk as your VoIP provider.

 

I've been using 3CX and 2talk for six years now and I find it a good combination. Since V15 of 3CX it can be installed on a dedicated desktop PC as it now runs on Debian OS rather than just windows.

 

Just there is also a 3CX mobile app which gives you the advantage of a softphone.

 

2talk also has a nice feature where in the event that your internet connection goes down or power loss you can txt a code from your mobile and the incoming calls can be automatically redirected to your mobile. :)

 

 

 

 

 

 

 

 






110 posts

Master Geek
+1 received by user: 8


  Reply # 1721698 17-Feb-2017 10:04
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old3eyes:

 

blur:

 

Hi there

 

We are looking to finally take the plunge and move our business from Spark, a physical PABX and ISDN to a VoIP provider utilising a virtual PABX.

 

The hardware is all pretty much of a muchness - but what I would like advice on is everyone's experience with the differing providers out there.

 

On the face of it, there are a couple of strong contenders. However their pricing seem quite different so I'd like people advice / experience with any providers they've chosen or used.

 

 

 

Thanks in advance!

 

 

I would go with Spark's Voice Connect.  I've seen so many issues with el cheapo carriers like 2Talk, Solarix etc  that I would not recommend them.  You pay your money and you get what you pay for.  Don't blame your CPE vendor when it all turns to custard.. 

 



 

Hur. I was being rude about Spark *before* the whole-of-South-Island outages this week. They can DIAF.


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