Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 18
1697 posts

Uber Geek

Subscriber

  # 611124 18-Apr-2012 13:08
Send private message

Anyone know if you sign up to the upgrade and then decided to change back down if the modem must be changed back down also?

8 posts

Wannabe Geek


  # 611125 18-Apr-2012 13:09
Send private message

 For example, our current new customer offer of $75 for phone, broadband and 40Gb of data


So any word on when inHome customers can get anything close to this? Since y'know its been a whopping $30 month more ($105.88/m) for over 2 months now?

 
 
 
 


1081 posts

Uber Geek


  # 611140 18-Apr-2012 13:41
Send private message

Feliz:
 For example, our current new customer offer of $75 for phone, broadband and 40Gb of data


So any word on when inHome customers can get anything close to this? Since y'know its been a whopping $30 month more ($105.88/m) for over 2 months now?


You could always go naked cable 40G + xnet VoIP which works out about $76 per month.

8 posts

Wannabe Geek


  # 611145 18-Apr-2012 13:59
Send private message

Skolink:
Feliz:
 For example, our current new customer offer of $75 for phone, broadband and 40Gb of data


So any word on when inHome customers can get anything close to this? Since y'know its been a whopping $30 month more ($105.88/m) for over 2 months now?


You could always go naked cable 40G + xnet VoIP which works out about $76 per month.


True, although I'd probably have to add on more data in that case to compensate for data used by VoIP :p

566 posts

Ultimate Geek

Trusted
TelstraClear

  # 611151 18-Apr-2012 14:17
Send private message

itxtme: Anyone know if you sign up to the upgrade and then decided to change back down if the modem must be changed back down also?


Hi itxtme. The upgraded cable modem is capable on all plans therefore you will not need another technician visit scheduled if you downgrade your plan.

Cheers, Gary

191 posts

Master Geek


# 611246 18-Apr-2012 16:21
Send private message

TelstraClear:
itxtme: Anyone know if you sign up to the upgrade and then decided to change back down if the modem must be changed back down also?


Hi itxtme. The upgraded cable modem is capable on all plans therefore you will not need another technician visit scheduled if you downgrade your plan.

Cheers, Gary


Hi Gary

Just spoke to a CSR who informed me that TCL can't upgrade my service to the new 100G plan in the near future, because there are no new modems available! Frown

70 posts

Master Geek


  # 611252 18-Apr-2012 16:24
Send private message

Ive ordered the service, but they cant switch my modem for about 2 weeks :(

Also is there any known problems on the network today, international speed has been incredibly variable the last 2 days, a server I normally get 400-1500kb/s to I cant even get 10kb/s to at the moment!  yet speedtests seems fine.. (4-15mb/s) downloading from the same server at work I get 800kb/s

 
 
 
 


3889 posts

Uber Geek


  # 611257 18-Apr-2012 16:37
Send private message

Gary,

Do you get to keep your IP number, or do you get a new IP with the change of modem?

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


27 posts

Geek


  # 611285 18-Apr-2012 17:10
Send private message

I ordered this service last night and as a follow up decided to contact TC by telephone today. After a 40 min wait I eventually got to speak to someone, I was informed that this service would not be available for a while as they have none of the new modems available. Customer services then went on to say that i could go out and purchase a new modem. So really no further forward.

601 posts

Ultimate Geek


  # 611354 18-Apr-2012 18:46
Send private message

We use roughly 40GB of data a month, but I'm interested in our speed being faster than 15Mbps. When will 100Mbps be available for the other plans?

8 posts

Wannabe Geek


  # 611358 18-Apr-2012 18:53
Send private message

Just ordered the new 100 gb plan. Wont be installed until the 2nd. Operator told me it was because the technicians were all down in chch. No mention of modems being in short supply.

94 posts

Master Geek


  # 611362 18-Apr-2012 18:59
Send private message

Called TC and requested upgrade to 100Mbps yesterday... May 1st for me.

2281 posts

Uber Geek


  # 611381 18-Apr-2012 19:14
Send private message

sbiddle:
Kopkiwi: It is beyond annoying being limited to 25mbps speed living in an apartment building.


Virtually all of the Wgtn CBD has VDSL2 and you'll get more than 25Mbps






Price is a little prohibitive though.

566 posts

Ultimate Geek

Trusted
TelstraClear

  # 611703 19-Apr-2012 10:22
Send private message

Hi all - here are the facts:

Modems: there are plenty in stock so upgrade if you want.

Upgrading to the 100Mbps service: easiest way to do this is through the website, using 'My Profile' in 'Customer Zone'. (Log in and click the 'Order or change products' in the box on the right). You'll receive a confirmation email and a few days later you'll get a call to arrange a day and time for the install.

Install times: lead times are longer than we'd like due to the popularity of both this new 100Mbps service and our $75/month phone and broadband package.

Cheers, Gary

500 posts

Ultimate Geek


  # 611705 19-Apr-2012 10:27
Send private message

TelstraClear: Install times: lead times are longer than we'd like due to the popularity of both this new 100Mbps service and our $75/month phone and broadband package.


Any idea of how long we can expect? I signed up Tuesday afternoon using the upgrade path you just suggested but apart from receiving an email just after placing the upgrade I've heard nothing!

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 18
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58


Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.