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BDFL - Memuneh
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Topic # 113554 20-Jan-2013 12:31
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Of minor interest, but someone pointed out to me my TelstraClear bill should be showing a new company name, and on checking my December invoice I found this:

Vodafone Fixed Limited
Trading as TelstraClear







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  Reply # 747865 20-Jan-2013 17:53
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Yep. Sounds right to me :)

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  Reply # 747889 20-Jan-2013 18:52
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yep, this is correct happened last year




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  Reply # 747896 20-Jan-2013 19:19
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So was it broken before it was fixed, or has it been spayed? Not a good name IMOH for a company name as different meanings.

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  Reply # 747932 20-Jan-2013 20:34
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I just wish Vodafone could get their act together and make it possible to lump both my fixed line/internet and mobile bills into 1 account, it's a right royal PITA having to pay 3 different bills every month to the same company

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  Reply # 748038 21-Jan-2013 06:54
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CRM/Billing systems are massively expensive, not just in terms of capital to purchase them and install them, but due to the complexity of plans and offerings/bundles/promo's etc, and the effect it has on the staff in terms of planning and training.

Timing is absolutely critical, and any company after an acquisition will take stock to think about the next opportunity to merge systems. I don't think Vodafone has had the opportunity to allow enough time and capital to commit to such a change, but with Telstra-Clear there will be a new opportunity to take stock of company strategy and direction. They wouldn't merge two systems and leave a third out there, it has to be done once, and with the amount of planning this will take, it could be at least 3 years before we see the final result.

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  Reply # 748462 21-Jan-2013 20:50
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They still hadn't merged the legacy Clear and Saturn billing systems when I left Telstra Clear in 2005 - almost 4 years after the merger.

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  Reply # 748464 21-Jan-2013 20:52
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Please post your line/modem stats

Cyril



BDFL - Memuneh
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  Reply # 748511 21-Jan-2013 22:23
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I think this is kinda to be accepted. Make it legal and recognised and then let PR and other management on to the beast to merge the two. I guess it is a big job.




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Reply # 748513 21-Jan-2013 22:25
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cyril7: Please post your line/modem stats

Cyril


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Reply # 748524 21-Jan-2013 22:36
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@Johnr, Have you tried changing your SIM card? It's working fine here...




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