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Uber Geek
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  Reply # 760303 12-Feb-2013 17:40
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LennonNZ: 203.97.78.43
203.97.78.44

could be on completely different machines/subnets.

These days a lot of ISP's Anycast their DNS Servers so you have (as a /32) in say Auckland, Wellington, Christchurch the same IP Address. This means 203.97.78.43/32 is a completely different subnet as 203.97.78.44/32.

I'm not saying TelstraClear do it this way but quite a few do.


Yeah, that's why I said it was a simplification.  The fact that both DNS servers went down at once suggests it doesn't operate this way.

I don't think Telstraclear are even anycasting their primary DNS.  But I could be wrong.  From past memory 203.96.152.4 was in Wellington, and 203.97. servers were in Auckland, from Christchurch.


566 posts

Ultimate Geek
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TelstraClear

  Reply # 761617 13-Feb-2013 11:02
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Hi all,

Our engineers worked overnight with our vendors to identify the cause of yesterday’s short browsing outage. A software bug triggered a fault in network equipment that prevented some customers accessing websites for approximately 30 minutes. The root cause has been identified and remediation action taken to prevent any further issues being caused to our customers. While the servers kept operating properly, some customers couldn’t reach them and this caused the problem. Again, our apologies to anyone inconvenienced by the equipment failure.

Cheers, Gary

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